Home/Remote Monitoring and Management Software/SolarWinds RMMUpdated on: September 23, 2023

SolarWinds RMM

Reliable remote management and monitoring tool
(109 Ratings) Write Review

What is SolarWinds RMM and how does it work? SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues.

SolarWinds RMM Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Austin, TX / +61 (0)2 8412 4905
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://www.solarwindsmsp.com/products/rmm
Category Remote Monitoring and Management Software

SolarWinds RMM Pricing

Pricing ModelFree Trial , Quotation Based
SolarWinds Remote Monitoring and Management
Custom

Key Features

1. NetPath

  • 24/7 Monitoring and History
  • Performance and QoS Monitoring
  • Network Visibility
  • Node/Hop Information

2. Remote Monitoring

  • Alerts and performance checks
  • Security monitoring
  • Windows, Mac, and Linux compatibility
  • Network performance monitoring
  • Mobile device monitoring
  • Virtual machine monitoring
  • Granular roles and permissions
  • Automation and bulk actions

3. Remote Access

  • Provide faster support with lower costs
  • Reporting
  • Anytime access
  • Contact lists
  • File system
  • System configuration
  • Performance issue maintenance
  • Service management

4. Active Discovery

  • Device discovery
  • View device details
  • Active Directory monitoring
  • Connection logs
  • Advanced monitoring agent

5. Automation and Scripting

  • Easy proactive task automation
  • Bulk changes
  • Proactive tasks
  • Scheduling
  • Custom and community scripts
  • Flexible drag-and-drop interface

6. Patch Management

  • Automation
  • Customizable policies and scheduling
  • Patch roll-back
  • Exchange and Office 365 support
  • Heightened security for vulnerable programs
  • Ability to disable devices
  • Deep scans

7. Reports

  • Display key metrics and support activities
  • Review all the critical functions you perform
  • Device inventory
  • Pricing
  • Antivirus protection
  • Backup integrity
  • User audits
  • Hardware and software checkups

8. Data-Driven Insights

  • Security insights
  • Efficiency insights
  • How-to insights
  • Site blacklists
  • Relevant suggestions

9. Mobile App

  • View problem servers and workstations
  • View full checks, outages, tasks, notes info, and asset data
  • Clear failing checks and Add check notes
  • Run remote control sessions using Take Control right from your iOS or Android device

10 . Backup And Recovery

  • True Delta
  • Backup Accelerator
  • Bare metal protection
  • Virtual and continuous disaster recovery
  • Bandwidth throttling
  • Standby image backup
  • Private encryption key with end-to-end encryption
  • Advanced Encryption Standards (AES)

11. Managed Antivirus

  • Extensive signature-based scanning
  • Heuristic checks
  • Active protection and behavioral scanning
  • Default policies
  • Powerful customization
  • Endpoint branding

12. Web Protection

  • Threat protection
  • Bandwidth monitoring
  • Access controls
  • Site blacklists
  • Time-based browsing policies
  • Policies
  • Custom user-facing messaging
  • Individual site blocking

13. Service Desk

  • Ticket and task management
  • Mobile enabled
  • Contract and SLA management
  • Billing management
  • Reports and agent locations
  • Time tracking
  • Asset and inventory management

14. Risk Intelligence

  • Manage PII exposure vulnerability
  • Show financial impact
  • Demonstrate trend
  • Manage data risk
  • Enhance backup, patch, and AV packages
  • Provide remediation services
  • Satisfy critical components of PCI DSS, HIPAA, and other compliance

15. Mobile Device Management

  • Security
  • Location tracking
  • Ownership details
  • Data usage monitoring
  • Remote features
  • Multiple device types supported

Contact the vendor to get the detailed pricing information.

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Disclaimer: The pricing details were last updated on 25/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SolarWinds RMM pricing.

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SolarWinds RMM Reviews

OVERALL RATING 4.2 Based on 109 Rating(s)
Rating Distribution
  • 56.9 %
  • 35.8 %
  • 5.5 %
  • 1.8 %
  • 0 %
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Videos on SolarWinds RMM

SolarWinds RMM Screenshots

SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
SolarWinds MSP Remote Monitoring & Management Demo - N-central Direct Support
SolarWinds MSP Remote Monitoring & Management Demo - N-central Backup Manager
SolarWinds MSP Remote Monitoring & Management Demo - N-central Patch Management
SolarWinds MSP Remote Monitoring & Management Demo - N-central Automation Manager
SolarWinds MSP Remote Monitoring & Management Demo - N-central MSP Connect Remote Control
SolarWinds RMM screenshot: SolarWinds MSP RMM combines multiple tools in a single IT dashboard
SolarWinds RMM screenshot: Users can track and manage issues with servers and workstations
SolarWinds RMM screenshot: Issues can be filtered by type
SolarWinds RMM screenshot: Full asset data can be viewed
SolarWinds RMM screenshot: Failing checks can be cleared
SolarWinds RMM screenshot: Issues can also be filtered by client
SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
SolarWinds MSP Remote Monitoring & Management Demo - N-central Direct Support
SolarWinds MSP Remote Monitoring & Management Demo - N-central Backup Manager
SolarWinds MSP Remote Monitoring & Management Demo - N-central Patch Management
SolarWinds MSP Remote Monitoring & Management Demo - N-central Automation Manager
SolarWinds MSP Remote Monitoring & Management Demo - N-central MSP Connect Remote Control
SolarWinds RMM screenshot: SolarWinds MSP RMM combines multiple tools in a single IT dashboard
SolarWinds RMM screenshot: Users can track and manage issues with servers and workstations
SolarWinds RMM screenshot: Issues can be filtered by type
SolarWinds RMM screenshot: Full asset data can be viewed
SolarWinds RMM screenshot: Failing checks can be cleared
SolarWinds RMM screenshot: Issues can also be filtered by client

SolarWinds RMM FAQs

No, SolarWinds RMM does not provide API.

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