Naverisk RMM & PSA is a RMM solution providing tool that efficiently manages network and devices.This remote monitoring software is designed to aid managed IT service providers (MSPs) remotely, besides proactively monitoring networks, computers and client endpoints etc.The software not just limits its applications to network monitoring only, but also assist in patch management, server management, IT asset management etc. Naverisk RMM & PSA remote monitoring software comes enriched with ITSM, IT service, MSP and remote support features.With the help of this tool, you can monitor bandwidth, internet usage, IP address and server at ease. Web traffic reporting is available as well.
| Support | 24/7 (Live rep) | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | Auckland, New Zealand / +64 (0)9 302 0507 |
| Deployment | SaaS/Web/Cloud Installed - Windows Installed - Mac | Category | Network Monitoring Software |
Disclaimer: The pricing details were last updated on 26/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Naverisk RMM & PSA is Network Monitoring Software. Naverisk RMM & PSA offers the following functionalities:
Learn more about Naverisk RMM & PSA features.
No, Naverisk RMM & PSA does not provide API.
We used this product for two years, having now switched to a competing solution that we feel better meets our needs. The base offering is adequate for very small MSPs with limited needs. We realized its limitations perhaps a year or so too late, but nevertheless made the decision to switch to a more robust solution.
My deep frustration and quite frankly, resentment, stems from Naverisk's customer service. Our total investment was $24,570. Of this amount, $13,200 was for BitDefender licensing. Upon termination of our relationship, Naverisk suspended our account with BitDefender (understandable but positively refused to un-suspend us for the 15 minutes it would take to migrate the license over to ConnectWise, thus forcing us to do a completely new roll-out and waste many hours of time. ConnectWise has confirmed they routinely will accommodate partners who switch to other providers but Naverisk elected to behave like a petulant child.
Despite my overall dissatisfaction with the product, I always had respect and appreciation for the team at Naverisk until this happened. I feel it's important to educate potential customers of the unethical manner in which they do business so they don't make the same mistake we did.
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