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About Atera

Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities.

Screenshots & Videos

Dashboard
Metrics
Schedule Automation screenshot
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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Atera Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 15/03/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Atera Pricing.

Atera Alternatives

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Atera Reviews

User Rating

4.6/5 (Based on 720 Ratings)

Ratings Distribution

  • Excellent

    81.5%
  • Very Good

    15%
  • Average

    2.4%
  • Poor

    0.7%
  • Terrible

    0.4%

Do You Use Atera?

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Review Summary

Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality.

Pros

  • Intuitive interface and userfriendly design, making it easy to navigate and manage IT systems.
  • Streamlined remote monitoring and management capabilities, enabling efficient handling of IT tasks and troubleshooting.
  • Robust ticketing and help desk features, facilitating effective communication and resolution of customer issues.

Cons

  • Occasional performance issues and slow loading times, affecting the overall user experience.
  • Limited customization options, restricting users' ability to tailor the platform to their specific needs and preferences.
  • Steep learning curve for advanced features, requiring users to invest time in training and familiarization.

Atera User Reviews

AI-Generated from the text of User Reviews

Videos on Atera

Atera Screenshots

Atera FAQs

Does Atera provide API?

Yes, Atera provides API.

Atera Contact

Vendor Details

Tel Aviv, Israel Founded : 2014

Contact Details

Not available

https://www.atera.com/remote-monitoring-and-management/

Social Media Handles

Atera Integrations

Disclaimer

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