Home/Remote Access Software/ConnectWise Control
Updated on: December 1, 2020
What is ConnectWise Control ?
ConnectWise Control - Remote Access Software : SaaSworthy.com
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ConnectWise Control

Remote Support That Just Works
(3,637 Ratings) Write Review

ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more.

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ConnectWise Control Features Show All Features

ConnectWise Control Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Florida, United States / 813.463.4700
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Remote Access Software

ConnectWise Control Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
One (ConnectWise Control Support)
$19 /Month
Billed Yearly

1 user can make 1 connection

Single License Restriction

Ideal for supporting a few end users and small groups of machines

Features

  • 1 Session Limit
  • 10 Unattended Access Agents
  • Remote Meetings
  • Brand and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox
  • Remote Support
  • Mobile Technician Support
Standard (ConnectWise Control Support)
$35 /Month
Billed Yearly

1 user can make 3 simultaneous connections

Features

  • Up to 3 Sessions Per User
  • Unlimited Unattended Access Agents
  • Expanded Chat Options
  • Remote Command Line
  • Wake-on-LAN
  • VoIP Audio for Meetings, Support, and Access sessions
  • Support iOS and Android Mobile Guest Clients
Premium (ConnectWise Control Support)
$45 /Month
Billed Yearly

1 user can make 10 simultaneous connections

Features

  • Includes features of Standard plan, plus
  • Up to 10 Sessions Per User
  • Video Auditing
  • Reporting Dashboard
  • Remote Diagnostics Toolkit
  • ConnectWise View
ConnectWise Control Access Pricing
$30 /Month

$30 per Month billed Yearly

Unlimited users can connect to unattended devices by installing unattended access agents

Features

  • Remote Unattended Access
  • Endpoint Management
  • Role-based Security
  • Backstage
  • Agent Deployment
  • Central Toolbox
  • Remote Command Line
  • Advanced Reporting And More

Based upon the Number of Unattended Access Agents, the pricing plan varies.

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Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

ConnectWise Control FAQs

ConnectWise Control is Remote Access Software. ConnectWise Control offers the following functionalities:

  • Live Chat
  • Screen Sharing
  • File Transfer
  • Remote Control
  • Session Recording
  • Session Transfer

Learn more about ConnectWise Control features.

The pricing for ConnectWise Control starts at $24.00 per month. ConnectWise Control has 4 different plans:

  • One (ConnectWise Control Support) at $24.00 per month.
  • ConnectWise Control Access Pricing at $30.00 per month.
  • Standard (ConnectWise Control Support) at $42.00 per month.
  • Premium (ConnectWise Control Support) at $54.00 per month.

No, ConnectWise Control does not offer a free plan.

Learn more about ConnectWise Control pricing.

Yes, ConnectWise Control provides API.

Ask the Community View Community

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ConnectWise Control Reviews

OVERALL RATING
4.4
Based on 3,637 Rating(s)
Rating Distribution
  • 69.3 %
  • 15.3 %
  • 6.7 %
  • 2.7 %
  • 5.9 %
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ณัฐพงษ์ จันทร์สุวรรณSource : trustpilot.com
(Reviewed on 24 October 2020)
Reply allow payment

Reply allow payment

...more
Brian WitkowskiSource : trustpilot.com
(Reviewed on 16 October 2020)
Connectwise has been great

Connectwise has been great. It has allowed both the IT department and users to work remotely to work effectively. It increased the responsiveness of the IT department and lowered the time to respond to an issue.

...more
Jesse RohrerSource : trustpilot.com
(Reviewed on 17 August 2020)
I needed a cost effective and efficient solution to…

I needed a cost effective solution to be able to remotely troubleshoot issues both from within our network, and from outside. ConnectWise is working incredibly for me, and I couldn't be more pleased with the result. It has increased productivity significantly! *My only issue, and it is relatively minor (unless one is dealing with >100 devices), is that I had to take the time to manually install it on each device (though the agent is available as a .msi, it doesn't work to deploy the agent via Group Policy).

...more
Peter RoySource : trustpilot.com
(Reviewed on 10 August 2020)
Everything's work as required

Everything's work as required, keep up the good work !!!

...more
MojSource : trustpilot.com
(Reviewed on 10 August 2020)
Excellent product

Excellent product

...more
Big WillSource : trustpilot.com
(Reviewed on 03 August 2020)
This Software is Awesome

I use Connectwise Control 3 ways. I use it at work to support 80 machines and 2 terminal servers. We also use it to support our customers when needed with invites and at home I use a free account to set up video calls to my elderly parents during covid lockdowns. It always works and It works well. With 2 factor logins and agents always running and ready to log in to Remote control has never been so low profile and reliable. This software is awesome.

...more
Christopher MSource : trustpilot.com
(Reviewed on 03 August 2020)
Its brilliant

Its brilliant, works really well.

...more
Owen KingSource : trustpilot.com
(Reviewed on 03 August 2020)
It works securely

It works securely. I like being able to disable and enable the clipboard. I like the functions for transferring files, recording, reboot....It is the perfect level of functionality. I don't find myself wishing for more and I don't waste time hunting for a hidden feature.

...more
Terry WarnerSource : trustpilot.com
(Reviewed on 03 August 2020)
This is excellent software for doing…

This is excellent software for doing remote support.

...more
John R.Source : trustpilot.com
(Reviewed on 03 August 2020)
Easy to implement

Easy to implement, intuitive and it works as expected.

...more
Read All Reviews

Videos on ConnectWise Control

Connectwise Control: ConnectWise View Integration

ConnectWise Control Screenshots

screenshots
ConnectWise Control Demo - Connectivity
ConnectWise Control Demo - Mobile Support
ConnectWise Control Demo - Work Behind the Scenes
ConnectWise Control Demo - Extensions and Integrations
ConnectWise Control Demo - Remote Control
ConnectWise Control Demo - Toolbox
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
screenshots
screenshots
ConnectWise Control Demo - Connectivity
ConnectWise Control Demo - Mobile Support
ConnectWise Control Demo - Work Behind the Scenes
ConnectWise Control Demo - Extensions and Integrations
ConnectWise Control Demo - Remote Control
ConnectWise Control Demo - Toolbox
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot