ConnectWise Control is Remote Access Software. ConnectWise Control offers the following functionalities:
- Live Chat
- Screen Sharing
- File Transfer
- Remote Control
- Session Recording
- Session Transfer
Learn more about ConnectWise Control features.
ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more.
|Support||Business Hours Online||Customer Type||Freelancers Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Florida, United States / 813.463.4700|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac||Category||Remote Access Software|
1 user can make 1 connection
Single License Restriction
Ideal for supporting a few end users and small groups of machines
1 user can make 3 simultaneous connections
1 user can make 10 simultaneous connections
$30 per Month billed Yearly
Unlimited users can connect to unattended devices by installing unattended access agents
Based upon the Number of Unattended Access Agents, the pricing plan varies.
Disclaimer: The pricing details were last updated on 11/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
The pricing for ConnectWise Control starts at $24.00 per month. ConnectWise Control has 4 different plans:
Learn more about ConnectWise Control pricing.
Yes, ConnectWise Control provides API.
No matter what I have tried, my keyboard when I connect remotely will not work. My keyboard works fine when I am not connected to my work computer screen. But anything i type on my laptop keyboard does not show on the device I am controlling. And when I press ENTER it backs me out of the session completely
Really bad performance. I had the IOS version and now use Android. I can't even get to the screen to connect to a PC. Log in is fine past that it's non-functional. For the price per year this should be fixed ASAP.
Wont install on Oreo
This app is very disappointing. There is no mouse support, though IOS has that ability. Several reviews have stated this and the response from the developer is “I will forward this to the dev team” or some variant. It has been many months since mouse support was available. I only use an iPad at home and, right now, have no choice but to work from home. Mouse support is critical and sorely missed. I’m sure I will get the canned response, if I get one at all. Also, having to hit the tab key on the keyboard every time I want to type is really second rate.
We are a pretty big user of the Connectwise Applications and I am very disappointed in how far behind they are for iOS applications. They have done a really good job of move a lot of the stuff to HTML which has helped but Automate needs to get better. The App works, but it lacks a few key features. It should have some type of mouse support, even if it is with a mouse like Swiftpoint GT, like what Jump uses. It also should be able to open from any of the browsers. I was using Chrome and now that doesn’t work. I have to use Firefox now. So much promise but the execution is the bare minimum. Update: I was really hoping for the mouse support at this point. All the other apps seem to be rolling it out at this point. The fact that Chrome is still useless and Firefox is clunky at best to use. The Mac and IOS apps are so far behind Windows, it is sad.
OMG! This is impossible to control & move my mouse around on my PC @ work. When I slide my finger over my device the PC screen moves in the opposite direction! Very, very furstrating. Zooming is a problem. I can use Virtual Mouse somewhat better. Can u please allow us to scale the on screen mouse? Please! I need it about 30% bigger so it's easy to tap the L/R buttons but keep it the same size while we zoom in & out. HOW do I copy & paste from the PC to my device (Pixel 4 XL)?
Why can’t the mouse just work the way you would think it should. Both modes render the program unusable.