Home/Remote Access Software/ConnectWise Control
Updated on: May 24, 2022

What is ConnectWise Control ?

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ConnectWise Control - Remote Access Software
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ConnectWise Control

Remote Support That Just Works
(4,039 Ratings) Write Review

ConnectWise Control is a remote support software connects anytime, anywhere access lets you remotely control devices and help your customers whether they’re around the corner, or across the world. ConnectWise Control offers a layered approach to security, perfect for support teams of all sizes. Focusing on the safeguards that matter most, you can expect world-class features like role-based permissions, 256-bit AES encryption, and multiple authentication methods, along with premium reporting capabilities that allow you to record sessions, view activity from a single pane of glass, and much more.

ConnectWise Control Awards

ConnectWise Control Features Show All Features

ConnectWise Control Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Florida, United States / 813.463.4700
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Remote Access Software

ConnectWise Control Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
One
$24 /Month
Billed Yearly

One

  • 1 user can make 1 connection
  • Single License Restriction
  • Ideal for supporting a few end users and small groups of machines

Features

  • 1 Session Limit
  • 10 Unattended Access Agents
  • Remote Meetings
  • Brand and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox
  • Remote Support
  • Mobile Technician Support

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - 1
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - 10
  • # of simultaneous sessions - 1
  • Remote access
  • Remote support
  • Remote meeting

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock-on disconnect
  • Brute force prevention
  • Revoke access
  • MOBILE
  • Android technician client
  • iOS technician client

INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
Standard
$39 /Month
Billed Yearly

Standard

  • 1 user can make 3 simultaneous connection
  • Per concurrent tech
  • Better for supporting end-users and unattended devices

Features

Everything in One and...

  • Up to 3 sessions per tech
  • Unlimited unattended access agents
  • Expanded chat options
  • Remote command line
  • Wake-on-LAN
  • VoIP audio for meetings, support & access sessions
  • Support iOS and Android mobile guest clients

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - Unlimited
  • # of simultaneous sessions - 3
  • Remote access
  • Remote support
  • Remote meeting
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Backage host commands

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support Android mobile guest clients
  • Support iOS mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
Premium
$49 /Month
Billed Yearly

Premium

  • 1 user can make 10 simultaneous connection
  • Per concurrent tech
  • Best for supporting end-users and unattended devices with superior support features

Features

Everything in Standard and...

  • Up to 10 sessions per tech
  • Video auditing
  • Reporting dashboard
  • Remote diagnostics toolkit
  • ConnectWise View

OVER VIEW

  • License type - Concurrent
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license -1
  • # of unattended agents per license - Unlimited
  • # of simultaneous sessions - 10
  • Remote access
  • Remote support
  • Remote meeting
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Video auditing
  • Backage host commands

SESSION MANAGEMENT

  • Multiple invitation methods
  • Multiple installation methods
  • MSI packages
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers
  • Windows updates
  • Processes
  • Event log
  • Software
  • Services
  • Preconfigured reports

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer

Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization
  • Add service disclaimers

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • Secure session codes
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support Android mobile guest clients
  • Support iOS mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions
  • Premium extensions
  • Connect wise view


SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
ConnectWise Control Access Pricing
$30 /Month

ConnectWise Control Access Pricing
OVER VIEW

  • License type - Agent-based
  • Max technician license per account - Unrestricted
  • # of simultaneous technicians per license - Unlimited
  • # of unattended agents per license - Varied
  • # of simultaneous sessions - Unlimited
  • Remote access
  • Remote command line
  • Wake-on-LAN
  • Host chat
  • Logon session switching
  • Sound capture
  • VoIP
  • Backage host commands

SESSION MANAGEMENT

  • Multiple installation methods
  • MSI packages
  • Agent deployer
  • Easily manage and group sessions
  • Database maintenance options
  • Session triggers
  • Windows updates
  • Processes
  • Event log
  • Software
  • Services
  • Preconfigured reports

IN-SESSION

  • UAC Control
  • Multiple monitor support
  • Remote printing
  • Store/pass credentials
  • Suspend guest input
  • Blank guest monitor
  • Host pass
  • Central toolbox
  • Local toolbox
  • File transfer
  • Drag & drop file transfer
  • Right-click, copy, paste file transfer
  • Annotation

CUSTOMIZATION

  • Customize text
  • Re-brand images & icons
  • Language localization

SECURITY

  • Role-based security
  • Option to request customer
  • Option to by pass consent if user logged off
  • AES-256 bit encryption
  • Audit reports
  • LDAP integration
  • SAML integration
  • Two-factor authentication
  • OAuth integration
  • Secured with SSL certificate
  • Lock on disconnect
  • Brute force prevention
  • Revoke access

MOBILE

  • Android technician client
  • iOS technician client
  • Support android mobile guest clients


INTEGRATIONS

  • Surveys
  • Extensions

SUPPORT

  • Knowledge base
  • Videos & tutorials
  • Community forum
  • Email support
  • Phone support
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Disclaimer: The pricing details were last updated on 22/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ConnectWise Control pricing.

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ConnectWise Control Reviews

OVERALL RATING
4.4
Based on 4,039 Rating(s)
Rating Distribution
  • 71.2 %
  • 14.8 %
  • 6.5 %
  • 2.7 %
  • 6 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on ConnectWise Control

Connectwise Control: ConnectWise View Integration

ConnectWise Control Screenshots

screenshots
ConnectWise Control Demo - Connectivity
ConnectWise Control Demo - Mobile Support
ConnectWise Control Demo - Work Behind the Scenes
ConnectWise Control Demo - Extensions and Integrations
ConnectWise Control Demo - Remote Control
ConnectWise Control Demo - Toolbox
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
screenshots
screenshots
ConnectWise Control Demo - Connectivity
ConnectWise Control Demo - Mobile Support
ConnectWise Control Demo - Work Behind the Scenes
ConnectWise Control Demo - Extensions and Integrations
ConnectWise Control Demo - Remote Control
ConnectWise Control Demo - Toolbox
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot
ConnectWise Control screenshot

ConnectWise Control FAQs

ConnectWise Control is Remote Access Software. ConnectWise Control offers the following functionalities:

  • Session Transfer
  • Session Recording
  • Remote Control
  • File Transfer
  • Screen Sharing
  • Live Chat

Learn more about ConnectWise Control features.

Yes, ConnectWise Control provides API.


Disclaimer

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