PROS & CONS
What are the best aspects of this product?
Tracking and documentation has become seamless thanks to ClickTime. Since we have our employees working in different offices, it can be difficult to manage the time they put into work. Documenting all this will require a system that is takes into consideration that they are not working from one location. ClickTime has come to help with this as employees can manage their expenses and time cards with ease and speed. On the same note, their supervisors can approve the time cards quickly while they document them during the entire process. This is made possible by the presence of the comment boxes the product has to offer. The mobile app also equips employees with a platform on which they can capture their receipts and expenses and upload them on the system for documentation and approval. As a result, they can be reimbursed faster.
What aspects are problematic or could work better?
ClickTime has impressed us in terms of what it can provide and how it provides it. We cannot complain much about its functionality. However, we have a problem about how it looks. Although this is a minor issue, it would be better if they improved the appearance of the tool to the eye. All in all, as long as it provides the functionalities we need, this is not a problem. Apart from that, we are finding it difficult to set ups categories on the system. Maybe this is on us, but it would be good if there was a tutorial on how to set up categories on the same.
What specific problems in your company were solved by this product?
Our employees work remotely from each other in different offices. This means we have to manage them from one place and ClickTime has done that for us. We are able to document rom the time the employees put in their timecards into the system to the approval stages. Everyone is able to take on their assigned tasks and that is how we manage to be well organized. It helps employees to track time, submit the timesheets or cards so that the supervisors an approve them. All this saves time, which means we can free sup our resources and concentrate on our core skills, which makes us more productive.
Are you a current user of this product?