get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
Blogs
Software
AI Visibility
/*
Loading...
*/

Top Serviceaide ChangeGear Alternatives

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Featured
Freshservice logo
Freshservice An IT project management software

4.1 Based on 95 Ratings

Visit Website

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceNow IT Service Management logo
ServiceNow IT Service Management Automate, innovate, and elevate the IT operations

4.6 Based on 1089 Ratings

View Details

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jira Service Desk logo
Jira Service Desk Provide excellent service experiences to valuable clients for long term retention

4.2 Based on 1399 Ratings

View Details

About Serviceaide ChangeGear

Deep Dive with Clara AI

ChangeGear is an award-winning ITSM platform, recognized as ‘best in class’ by analysts like Gartner, Pink Elephant (Innovation of the Year), and Forrester (NOW Tech ESM 2021). The ChangeGear solution provides comprehensive service and support solutions for IT operations to meet the needs of analysts and end users. Known for their strength in change management, ChangeGear is popular in industries with heavy compliance regulations.

Read more

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online
Serviceaide ChangeGear Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Serviceaide ChangeGear Custom

Features

  • Intuitive user interface
  • Drag and Drop Editing
  • Customization
  • Multiple User Views
  • AI driven platform
  • Real time recommendations
  • Auto population
  • Machine Learning
  • Seamless workflow automation
  • Self-service portal
  • Service Desk
  • Change Management
  • Audit Offering
  • Assest Managemet

Start Free Trial
Disclaimer: The pricing details were last updated on 11/05/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Serviceaide ChangeGear Pricing

Serviceaide ChangeGear Alternatives

View All Serviceaide ChangeGear Alternatives

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SunView ChangeGear logo
SunView ChangeGear Deliver personalized and smart IT services read more

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ManageEngine ServiceDesk Plus logo
ManageEngine Servic... Flexible software to empower IT help desk read more

4.3 380 user ratings

View Details

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TechExcel ServiceWise logo
TechExcel ServiceWise Service Desk Ticketing System read more

3.5 4 user ratings

View Details

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InvGate Service Desk logo
InvGate Service Desk Get ITSM, help desk and ticketing solutions in one place read more

View Details
GearsApp logo
GearsApp Repair Shop Management Software read more

View Details

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZServiceDesk logo
ZServiceDesk Innovation & Automation is our Key read more

5 1 user ratings

View Details

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Jira Service Desk logo
Jira Service Desk Provide excellent service experiences to valuable clients for long ... read more

4.2 1,399 user ratings

View Details

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iSupport Software logo
iSupport Software IT help desk and customer service solutions read more

4.4 22 user ratings

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HaloITSM logo
HaloITSM Better Customer Experiences with IT Services read more

4.8 49 user ratings

View Details

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Scopedesk logo
Scopedesk Help Desk Software as a Service read more

5 1 user ratings

View Details

Serviceaide ChangeGear Reviews

User Rating

4.1/5 (Based on 105 Ratings)

Rating Distribution

  • Excellent

    42.9%
  • Very Good

    36.2%
  • Average

    14.3%
  • Poor

    3.8%
  • Terrible

    2.9%

User Sentiments

Customizable Workflows, ITIL Compliance, Robust Reporting, User-Friendly Interface

Complex Configuration, Limited Integrations, Occasional Performance Issues, Documentation Requires Improvement

Do You Use Serviceaide ChangeGear?

Write a Review

Review Summary

User reviews generally praise ServiceAide ChangeGear for its comprehensive ITIL-aligned features, particularly its strong change management and incident management capabilities. Its user-friendly interface and customizable workflows are highly valued, allowing organizations to tailor the platform to their specific needs. However, some users express concerns about the complexity of configuration, particularly for larger organizations, and limitations in reporting and integration with other systems. The platform's on-premise deployment is also a point of discussion, with some users finding it a valuable feature while others prefer a SaaS model. Overall, ChangeGear is considered a solid ITSM solution, with strengths in customization and support, but some users emphasize the need for continuous improvement in areas like documentation and integration capabilities.

Pros

  • Change Gear offers a comprehensive workflow and approvals functionality for managing ITIL processes and change requests.
  • The tool has proven effective for tracking audits related to changes in systems and personnel, improving compliance and visibility.
  • Change Gear facilitates better communication and collaboration between various business areas within an organization.

Cons

  • While customizable, Change Gear requires significant time and effort for configuration, potentially affecting smaller organizations.
  • The system may not meet the needs of larger organizations with complex resource management and automated change integration requirements.
  • Change Gear's backend interface can be somewhat clunky and may require separate thick clients for administrative settings and asset management.

Serviceaide ChangeGear Reviews

AI-Generated from the text of User Reviews

Serviceaide ChangeGear FAQs

What are the top alternatives for Serviceaide ChangeGear?

Here`s a list of the best alternatives for Serviceaide ChangeGear:

Does Serviceaide ChangeGear provide API?

No, Serviceaide ChangeGear does not provide API.

Serviceaide ChangeGear Contact

Vendor Details

San Jose, California Founded : 2016

Contact Details

+1 650-206-8988

https://serviceaide.com/products/service-management/changegear-platform

Social Media Handles

Not available

Customers

ipc
Boston Financial
Cloudsmartz
Dietzgen

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout  
icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed