C2 ATOM

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About C2 ATOM

Deep Dive with Clara AI

C2 ATOM is an accurate service desk software that provides companies with functionalities like problem management, incident management, ITIL change management, service request and project management. Its ITSM services save time, filter available solutions and publish them on portals for customers to see. The software includes Kanban, Gantt and Calendar views that companies can use as per their needs. They can modify projects’ tasks, change their status and keep the important dates in mind to avoid any trouble. The software also provides useful helpdesk monitoring tools to add and share notes, reference tickets, fast closing and resource assigning facilities to groups. For ticketing, C2 ATOM manages users prioritization as per the impacts, reduces spent time and associates equipment or an asset with the ticket. Moreover, C2 ATOM also promotes communication and collaboration between the stakeholders whether it’s a complex project or a simple request. It improves incident response time through a quick ticket categorization facility to reduce the entry time for the agents.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $50.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

C2 ATOM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Named $50.00 $50.00 per user / month

Features

Incident, Problem, Change
Service Catalog
Self-service Web Portal
Knowledge Base
Project Management
Structured CMDB
Asset Tracking
License and Contract Management
Dynamic Relations/Impact View
Preventive Maintenance Management
Business Rules
Auto-Assignment
Task Automation
Workflow Management
Custom Triggers
Built-in Reports
Multiple Dashboard
Timesheet
Chrono/Timer
Surveys
Email Integration
Azure Integration / Single Sign On
Custom Roles and Permissions
Open & Documented REST-API
Mobile app & responsive access

Start Free Trial

Concurrent $65.00 $65.00 per user / month

Features

Incident, Problem, Change
Service Catalog
Self-service Web Portal
Knowledge Base
Project Management
Structured CMDB
Asset Tracking
License and Contract Management
Dynamic Relations/Impact View
Preventive Maintenance Management
Business Rules
Auto-Assignment
Task Automation
Workflow Management
Custom Triggers
Built-in Reports
Multiple Dashboard
Timesheet
Chrono/Timer
Surveys
Email Integration
Azure Integration / Single Sign-On
Custom Roles and Permissions
Open & Documented REST-API
Mobile app & responsive access

Start Free Trial

Custom cloud Custom

Features

Incident, Problem, Change
Service Catalog
Self-service Web Portal
Knowledge Base
Project Management
Structured CMDB
Asset Tracking
License and Contract Management
Dynamic Relations/Impact View
Preventive Maintenance Management
Business Rules
Auto-Assignment
Task Automation
Workflow Management
Custom Triggers
Built-in Reports
Multiple Dashboard
Timesheet
Chrono/Timer
Surveys
Email Integration
Azure Integration / Single Sign-On
Custom Roles and Permissions
Open & Documented REST-API
Mobile app & responsive access

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 05/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about C2 ATOM Pricing