Ticksy Pricing: Cost and Pricing plans

Ticksy Pricing

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Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Ticksy pricing starts at $12/month, which is 37% lower than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Ticksy $12.00 $15.00 per month

Features

Single Support Agent
Unlimited tickets
Unlimited customers
Unlimited articles
Custom branding
and more

Pricing varies based on the number of Support Agents

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Disclaimer: The pricing details were last updated on 07/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Ticksy FAQs

How much does Ticksy cost?

The pricing for Ticksy starts at $12.0 per month. Ticksy has a single plan:

Ticksy at $12.00 per month.

Learn more about Ticksy pricing.

Does Ticksy offer a free plan?

No, Ticksy does not offer a free plan.

Learn more about Ticksy pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Ticksy Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Ticksy	12	per month	-		Ticksy Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
HelpdeskEddy	-	-	-	+	HelpdeskEddy Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Desky	4.5	per month	-	+	Desky Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing
Jitbit Helpdesk	24.92	per month	-	+	Jitbit Helpdesk Pricing
Max HelpDesk	9	per month	per user	+	Max HelpDesk Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing

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Ticksy Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Ticksy Pricing

Pricing Insights for Help Desk Software

Ticksy FAQs

Compare Ticksy Pricing Against Competitors

Free Software Alternatives to Ticksy

Ticksy Alternatives

Ticksy Features

Help Desk Features

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