Home/Call Center Software/TelaxUpdated on: March 24, 2023
Telax - Call Center Software
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77% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Telax

Your go-to cloud contacting software
(23 Ratings) Write Review

What is Telax and how does it work? Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact the officials directly through their website to know more about the pricing details.

Telax Features Show All Features

Telax Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Ontario, Canada / 647-277-1000
Deployment SaaS/Web/Cloud Installed - Windows Official Website https://telax.com/
Category Call Center Software

Telax Pricing

Pricing ModelQuotation Based
Telax
Custom

Features

  • Call recording
  • Escalation Management
  • Inbound Call Center
  • Outbound Call Center
  • Progressive Dialer
  • Queue Management
  • Real-time Chat

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 04/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Telax pricing.

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Telax Reviews

OVERALL RATING 4.4 Based on 23 Rating(s)
Rating Distribution
  • 73.9 %
  • 21.7 %
  • 0 %
  • 4.3 %
  • 0 %
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Videos on Telax

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Telax Screenshots

Telax Demo - Telax Admin Portal Configuration Classification
Telax Demo - Telax Admin Portal Metrics Dashboard
Telax Demo - Telax Admin Portal Report
Telax Demo - Telax Admin Portal Monitoring
Telax Demo - Telax Admin Portal Executive Dashboard
Telax Demo - Telax Admin Portal Home
Telax Demo - Telax Admin Portal Configuration Classification
Telax Demo - Telax Admin Portal Configuration Classification
Telax Demo - Telax Admin Portal Metrics Dashboard
Telax Demo - Telax Admin Portal Report
Telax Demo - Telax Admin Portal Monitoring
Telax Demo - Telax Admin Portal Executive Dashboard
Telax Demo - Telax Admin Portal Home

Telax FAQs

Telax is Call Center Software. Telax offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Progressive Dialer
  • Queue Management (Calls)

Learn more about Telax features.

No, Telax does not provide API.


Disclaimer

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