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About Ringbrook

Clara AI Deep Dive with Clara AI

Ringbrook is an AI receptionist for plumbers, HVAC techs, electricians, roofers and other small trade and home-service businesses. You keep your own number: dial one short code from your carrier and the calls you don't pick up go to Brook, Ringbrook's AI. She answers in your business name, day or night, says she is an AI, and asks the questions you'd ask: what's wrong, name, callback number, address, how urgent. Seconds after the call you get a text with the details, and every call is recorded and written out on your dashboard. If a caller asks for a person, Brook can hand the call to your cell. Connect Google Calendar and she can book open times inside the hours you choose. Plans start at $99 a month, with no contract, no setup fee and a 30-day money-back guarantee.

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Screenshots & Videos

Ringbrook homepage
Simple monthly pricing
Dashboard overview

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Small Business

API Support

  • Not available

Modes of Support

  • Online

Ringbrook Features

Call Center Features

Inbound Call Center

Allows you to receive an incoming call from customers

Auto Call Recording

Automatically records all the ongoing calls.

Outbound Call Center

Allows your agent to make outgoing calls

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Call Monitoring

Allows you listen to all inbound and outbound calls.

Inbound Call Tracking Features

Call Transcripts

Transforms call audio into easily searchable transcripts

Call Routing

Directs calls to the appropriate agent or department

Call Recording

Facility to record calls with a set of conditions and compliance

Dashboard

A digital insight of reports and other workings on a single screen

Attribution

Track and allocate credit to touchpoints throughout the conversion journey.

Call Metadata

Captures caller details, time, campaign source, and device

Dynamic Number Insertion (DNI)

Assigns unique phone numbers to campaigns/channels to track calls.

Security and Privacy Compliance

Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.

Analytics

Allows integration with other analytical tools or has it inbuilt

Call Monitoring

Allows you listen to all inbound and outbound calls.

Appointment Scheduling Features

Automated Scheduling

Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Multi-Location Scheduling

Helps in managing schedules and confirm reservations/booking from multiple locations

Resource Scheduling

Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates

Reservations

Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)

Payment Processing

Helps to manage automated transactions across various online channels

Online Scheduling

Helps in automating and monitoring the scheduling tasks virtually automatically

Meeting Room Booking

Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room

Group Scheduling

Helps in scheduling group meetings with multiple numbers of attendees

Employee Scheduling

Helps in creating, processing and automating the employee schedule

Class Scheduling

Helps tutors or educational institutes at large to schedule academic and or vocational training classes

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Lead Capture Features

Real-Time Alerts & Notifications

Multi-channel Capture (Web, Chat, Social)

Automation & Workflow Triggers

Integration with CRM & Marketing Tools

Lead Qualification & Scoring

Data Collection & Storage

Lead Capture Forms & Landing Pages

Reporting & Analytics

Ringbrook Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Screenshots of Vendor Pricing Page

Pricing screenshot

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Ringbrook Alternatives

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Ringbrook Reviews

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Ringbrook Screenshots

Ringbrook FAQs

Do I have to change my phone number?

No. You keep your own number. Dial one short code from your carrier (AT&T, Verizon, T-Mobile and others) and the calls you don't pick up go to Brook, Ringbrook's AI.

What happens after Brook answers a call?

She asks the questions you'd ask: what's wrong, name, callback number, address and how urgent. Seconds after the call you get a text with the details, and every call is recorded and written out on your dashboard.

Does Brook tell callers she is an AI?

Yes. Brook always says she's an AI. If a caller asks for a person, she can hand the call to your cell, and she takes a message if you don't pick up.

How much does Ringbrook cost?

Starter is $99 a month (250 minutes), Busy is $179 a month (600 minutes) and Pro is $299 a month (1,200 minutes). Extra minutes are 25 cents. Month to month, no contract, no setup fee, and a 30-day money-back guarantee.

What is Ringbrook used for?

Ringbrook is Call Center Software. Ringbrook offers the following functionalities:

  • Inbound Call Center
  • Auto Call Recording

Learn more about Ringbrook features.

What are the top alternatives for Ringbrook?

Does Ringbrook provide API?

No, Ringbrook does not provide API.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.

Ringbrook Contact

Vendor Details

Not available

Contact Details

Not available

https://ringbrook.com

Social Media Handles

Not available

Ringbrook Integrations

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