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Movidesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Movidesk Others

R $199.90 per Agent per Month

Features

  • Minimum 5 agents
  • Really complete. All resources released: Service, Customer Management, Chatbot, APIs, Dashboards and Whatsapp API*.
  • Configure your operation without limits: tickets, emails, chats, APIS, automations, indicators, knowledge base, among others.
  • Customizable to your company's reality: from the most complex to the simplest service operations.
  • Dedicated team of experts to ensure the success of your operation, from implementation to support.
  • Payment in Real (R$).
  • And more: 3,000 WhatsApp credits already included**.
  • Voice channel integrated with the service platform - uncomplicated and fast integration*** .

Note:

  • * Access to the WhatsApp API valid only for the first number and upon approval by Meta Business
  • ** Extra credit value: R$ 0.07
  • *** Voice channel: R$ 29.90 per user/month, minimum 5 users and 1 DID included.

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Disclaimer: The pricing details were last updated on 07/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • 72% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 22% offer a Freemium Model Allows users to access basic features at no cost..

Movidesk FAQs

Does Movidesk offer a free plan?

No, Movidesk does not offer a free plan.

Learn more about Movidesk pricing.

Compare Movidesk Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Movidesk Movidesk - - - Movidesk Pricing
Jitbit Helpdesk Jitbit Helpdesk 24.92 per month - + Jitbit Helpdesk Pricing
Teamwork Desk Teamwork Desk 9.5 per month per user + Teamwork Desk Pricing
Desky Desky 4.5 per month - + Desky Pricing
LabiDesk LabiDesk 79 per month - + LabiDesk Pricing
Deskero Deskero 9 per month per user + Deskero Pricing
BoldDesk BoldDesk 25 per month per user + BoldDesk Pricing
ReadyDesk ReadyDesk 9 per month per user + ReadyDesk Pricing
Desk365 Desk365 12 per month per user + Desk365 Pricing
Help Desk Premier Help Desk Premier - - - + Help Desk Premier Pricing

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Movidesk Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

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