Mojo Helpdesk Pricing: Cost and Pricing plans

Mojo Helpdesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Mojo Helpdesk pricing starts at $12.6/month, which is 34% lower than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Team $12.60 $14.00 per month

$12.60 Per Agent Per Month Billed Yearly

Features

Full Ticket Tracking
Email Integration
Self Service Knowledge Base
Canned Responses
Custom Forms
Customer Ticket History
Satisfaction Survey
Unlimited Automations
Business Hours
Basic Sla Monitoring
Knowledge Base Suggester
Time Tracking
Custom Views
Google Integration
Single Sign On: Google, Microsoft, SAML, Classlink, etc...
Branding

Note: Unlimited Number of Tickets but Limited Storage, Queues, and Automation. 25 Agents Max.

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Business $21.60 $24.00 per month

$21.6 Per Agent Per Month Billed Yearly

Features

Includes Features of Team Plan, Plus
Agent Permissions
Escalation Rules
Ticket Merging
Round Robin Assignment
Advanced Business Hours
Advanced SLA Monitoring
Private Knowledge Base
Advanced Security
Domain
KPI
Paper Invoice
Phone Support
White-glove Service

Note: Plenty of Storage, Queues, Forms, Triggers and Automation. 100 Agents Max.

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Enterprise $30.60 $34.00 per month

$30.6 Per Agent Per Month Billed Yearly

Features

Includes Features of Business Plan, Plus
Advanced Reporting
Dedicated Account Manager
Priority Support
Automated Exports
Increased Quotas
Sandbox
HIPAA Compliance

Note: This Plan is Ideal for Businesses who Run a Mission-critical Ticket Tracking and Helpdesk. Unlimited Agents.

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Education and Non-Profit Organization Custom

The software offers a 25% discount is available to educational and non-profits organizations for the enterprise plan yearly subscription only.

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 15/05/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Mojo Helpdesk FAQs

How much does Mojo Helpdesk cost?

The pricing for Mojo Helpdesk starts at $12.6 per month. Mojo Helpdesk has 3 different plans:

Team at $12.60 per month.
Business at $21.60 per month.
Enterprise at $30.60 per month.

Mojo Helpdesk also offers a custom plan based on the customer's request.

Learn more about Mojo Helpdesk pricing.

Does Mojo Helpdesk offer a free plan?

No, Mojo Helpdesk does not offer a free plan.

Learn more about Mojo Helpdesk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Mojo Helpdesk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Mojo Helpdesk	12.6	per month	-		Mojo Helpdesk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing
Sitehelpdesk	-	-	-	+	Sitehelpdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Support.cc by 500apps	9.99	per month	-	+	Support.cc by 500apps Pricing
osTicket	12	per month	-	-	osTicket Pricing
EngageBay Helpdesk System	-	-	-	-	EngageBay Helpdesk System Pricing

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Mojo Helpdesk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Mojo Helpdesk Integrations

Zapier iPaaS Software

Mojo Helpdesk Pricing

Pricing Insights for Help Desk Software

Mojo Helpdesk FAQs

Compare Mojo Helpdesk Pricing Against Competitors

Free Software Alternatives to Mojo Helpdesk

Mojo Helpdesk Alternatives

Mojo Helpdesk Features

Help Desk Features

Mojo Helpdesk Integrations

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