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Inline Help Pricing

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Pricing Plans

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Disclaimer: The pricing details were last updated on 08/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Help Desk Software

  • The Average Cost of a basic Help Desk Software plan is $19 per month.

  • Inline Help pricing starts at $97/month, which is 411% higher than similar services.

  • 67% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Inline Help FAQs

How much does Inline Help cost?

The pricing for Inline Help starts at $97.0 per month. Inline Help has 2 different plans:

  • Essentials at $97.00 per month.
  • Growth at $247.00 per month.
    • Inline Help also offers a custom plan based on the customer's request.

      Learn more about Inline Help pricing.

Does Inline Help offer a free plan?

No, Inline Help does not offer a free plan.

Learn more about Inline Help pricing.

Compare Inline Help Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
Inline Help Inline Help 97 per month - Inline Help Pricing
Freshdesk Freshdesk 15 per month per user + Freshdesk Pricing
Help Scout Help Scout 20 per month per user + Help Scout Pricing
Zoho Desk Zoho Desk 7 per month per user + Zoho Desk Pricing
Front Front 19 per month per user + Front Pricing
SysAid SysAid - - - + SysAid Pricing
LiveAgent LiveAgent 9 per month per user + LiveAgent Pricing
TeamSupport TeamSupport 35 per month per user - TeamSupport Pricing
Gorgias Gorgias 10 per month - + Gorgias Pricing
Jitbit Helpdesk Jitbit Helpdesk 24.92 per month - + Jitbit Helpdesk Pricing

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Inline Help Features

Help Desk Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    80%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

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