Browse Software
List Your Product
Loading...

About CloudCherry

CloudCherry is a customer experience manager that follows a journey-based approach and helps in availing reliable customer feedback. The software offers a robust and highly prescriptive analytics platform to help predicting customer behavior, for profit maximization. Cloud Cherry provides simplified algorithmic insights & key performance metrics to help formulating long-term CRM strategies. It features 3rd party integration that gives an in-depth CRM insight and a 360-degree-view of customer conversation. Real-time alerts based on customer feedback can be enjoyed by the users. It features 17 media touchpoints & end-to-end customer experience dashboard.

Read more

Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

CloudCherry Features

CRM Features

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Document Management

Ability to store and manage various information and documents in electronic format.
CloudCherry Pricing

Free Trial

Not available

Pricing Plans

Disclaimer: The pricing details were last updated on 30/08/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CloudCherry Pricing.

CloudCherry Alternatives

View All CloudCherry Alternatives

CloudCherry Reviews

User Rating

4.4/5 (Based on 42 Ratings)

Rating Distribution

  • Excellent

    59.5%
  • Very Good

    26.2%
  • Average

    11.9%
  • Poor

    0%
  • Terrible

    2.4%

Do You Use CloudCherry?

Write a Review

CloudCherry FAQs

What is CloudCherry used for?

CloudCherry is CRM Software. CloudCherry offers the following functionalities:

  • Customer Support
  • Marketing Automation
  • Lead Scoring
  • Contact Management

Learn more about CloudCherry features.

What are the top alternatives for CloudCherry?

Does CloudCherry provide API?

Yes, CloudCherry provides API.

CloudCherry Contact

Vendor Details

Salt Lake City, UT

Contact Details

Not available

https://cloudcherry.com/

Social Media Handles

Not available

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed