ZebChat

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About ZebChat

Deep Dive with Clara AI

ZebChat is live chat for your website, built for small businesses, online stores, SaaS companies and support teams. Add one script tag (or a plugin for WordPress, WooCommerce, Joomla, Drupal, WHMCS, Magento, PrestaShop or OpenCart) and a branded chat widget appears on every page. Visitors can chat, send files and leave a message when nobody is online. Your team answers from a fast web dashboard or the ZebChat apps for Android and iOS, with push notifications. Chats are routed automatically to the right agent or team, with per-agent capacity limits, skills, internal notes, saved replies and full-text search. A live map shows who is on your site right now, where they came from, which pages they viewed and what device they use, so you can start the conversation yourself. The optional AI assistant uses your own Claude (Anthropic) or OpenAI key, so you pay your AI provider directly with no mark-up. It answers from your own knowledge base (web pages, sitemaps, PDF, DOCX, FAQs), can call your systems through secure actions such as an order lookup, stays within a monthly spend cap, and hands the chat to a person whenever needed. Reports cover response and resolution times, customer satisfaction (CSAT), agent performance and AI results. Developers get a REST API, signed webhooks, realtime events, a JavaScript API, mobile SDKs and an MCP server. Start free with one agent and one website. No card required.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $15.0.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

ZebChat Features

Show Feature Explanation

Show Missing Features

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

ZebChat Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

MONTHLY YEARLY