Zoho Assist Pricing: Cost and Pricing plans

Zoho Assist Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Free Free

Features

1 Remote Support Technician
5 Unattended Computers
Instant Chat
Desktop App
UAC Compatible
Clipboard Sharing
Mac Support
User Management
Zoho Desk Integration
Zoho SalesIQ Integration
Organization Roles
1 Concurrent Session

Standard (Remote Support) $10.00 $12.00 per user / month

1 technician

Features

Includes features of Free plan, plus
File Transfer
Multi-Monitor Navigation
Reboot and Reconnect
Session Transfer
Import Google Contacts
Custom Report
Screen Capture
Zendesk Integration
Voice Chat
Remote Audio
2 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.

Professional (Remote Support) $15.00 $18.00 per user / month

1 technician

Features

Includes features of Standard plan, plus
Mobile Device Support
Schedule Sessions
Screen Sharing
Session Notes
Custom Email Templates
Rebranding
Advanced Reports
4 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.

Enterprise (Remote Support) $24.00 $28.00 per user / month

1 technician

Features

Includes features of Professional plan, plus
Departments
Session Recording
Service Queue
Session Audit
Remote Printing
Remote Script Execution (New)
Video Chat
Contacts Management
Annotation
Customer Widget
Custom Domain Mapping
Diagnostic tools
Post Session Re-direction
Billing
Webhooks
Scheduled Reports
Survey (New)
6 Concurrent Sessions

Add-ons

Additional Storage:
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
Call Credits for VoIP:
- Purchase phone credits to connect with your customers instantly. Stock up on phone credits priced at $1/credit.
Enterprise Add-on:
- Gain access to our premium technical support assistance 24 hours a day, 5 days a week (Monday through Friday), via live chat or email.

Standard (Unattended Access) $10.00 $12.00 per user / month

25 unattended computers

(Unlimited Technicians)

Features

Includes features of Free plan, plus
Computer Grouping
Group permissions
Bulk Deployment
Wake on LAN
File Transfer
Remote Power Options
Session Confirmation
Multi-Monitor Navigation
Custom Reports
Custom Email Templates
Mobile Apps for the Technician
Screen Capture
Voice Chat

Professional (Unattended Access) $15.00 $18.00 per user / month

25 unattended computers

(Unlimited Technicians)

Features

Includes features of Standard plan, plus
Session Recording
Remote Print
Remote Script Execution (New)
Annotation
Diagnostic Tools
Video Chat
Departments
Rebranding
Bulk Deployment via Distributor
Custom Domain Mapping
Mobile devices and IoT devices support
Advanced Reports
Billing
Webhooks
Scheduled Reports
Survey (New)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/08/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Remote Access Software

The Average Cost of a basic Remote Access Software plan is $15 per month.
Zoho Assist pricing starts at $10/month, which is 33% lower than similar services.
56% of Remote Access Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 38% offer a Freemium Model Allows users to access basic features at no cost..

Zoho Assist FAQs

How much does Zoho Assist cost?

The pricing for Zoho Assist starts at $10.0 per user per month. Zoho Assist has 5 different plans:

Standard (Remote Support) at $10.00 per user per month.
Standard (Unattended Access) at $10.00 per user per month.
Professional (Remote Support) at $15.00 per user per month.
Professional (Unattended Access) at $15.00 per user per month.
Enterprise (Remote Support) at $24.00 per user per month.

Zoho Assist also offers a Free Plan with limited features.

Learn more about Zoho Assist pricing.

Does Zoho Assist offer a free plan?

Yes, Zoho Assist offers a free plan.

Learn more about Zoho Assist pricing.

Compare Zoho Assist Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Zoho Assist	10	per month	per user		Zoho Assist Pricing
Splashtop Remote Support	25	per month	-	+	Splashtop Remote Support Pricing
Splashtop Business Access	4.54	per month	per user	+	Splashtop Business Access Pricing
AnyDesk	14.9	per month	-	+	AnyDesk Pricing
LogMeIn Rescue	108.25	per month	-	+	LogMeIn Rescue Pricing
LogMeIn Pro	30	per month	-	+	LogMeIn Pro Pricing
Zoho Remotely	-	-	-	+	Zoho Remotely Pricing
Dualmon Remote Access	49	per year	-	+	Dualmon Remote Access Pricing
Instant Housecall	29	per month	-	+	Instant Housecall Pricing
VNC Connect	-	-	-	+	VNC Connect Pricing

Free Software Alternatives to Zoho Assist

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VNC Connect Simple and secure remote access and support read more

4.4 769 user ratings

View Details Zoho Assist Vs VNC Connect

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ISL Online Online platform-independent remote access software read more

4.8 315 user ratings

View Details Zoho Assist Vs ISL Online

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wurkr Remote employee management just got easier read more

4.9 39 user ratings

View Details Zoho Assist Vs Wurkr

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpatialChat Host successful webinars, corporate events and online classes with ... read more

4.9 135 user ratings

View Details Zoho Assist Vs SpatialChat

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wayk Now Remote access solution hosted on the cloud read more

4.3 132 user ratings

View Details Zoho Assist Vs Wayk Now

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AeroAdmin All in one solution for everyday tasks read more

3.7 17 user ratings

View Details Zoho Assist Vs AeroAdmin

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Orbital Chat Digital Meetings Made Fun read more

View Details Zoho Assist Vs Orbital Chat

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WTEAM Design virtual offices in Minutes read more

View Details Zoho Assist Vs WTEAM

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tandem A Simple Virtual Office Solution for Remote Teams read more

View Details Zoho Assist Vs Tandem

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Branch Software for remote access read more

View Details Zoho Assist Vs Branch

Zoho Assist Alternatives

View All Zoho Assist Alternatives

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splashtop Remote Su... Get hassle-free remote PC connect with Splashtop Remote Support read more

4.7 448 user ratings

View Details Zoho Assist Vs Splashtop Remote Support

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splashtop Business ... Remote computer access for teams read more

4.9 662 user ratings

View Details Zoho Assist Vs Splashtop Business Access

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk A Fast And Affordable Remote Desktop Application For IT Professionals read more

4 1,826 user ratings

View Details Zoho Assist Vs AnyDesk

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Rescue Remote support has never felt closer read more

4.4 1,347 user ratings

View Details Zoho Assist Vs LogMeIn Rescue

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Pro Day to day work management made easier read more

4.3 298 user ratings

View Details Zoho Assist Vs LogMeIn Pro

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Remotely Work remotely from any place read more

View Details Zoho Assist Vs Zoho Remotely

Dualmon Remote Access A Remote Access Solution for all of your needs read more

4.8 210 user ratings

View Details

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instant Housecall Robust Remote Support Built for IT Pros read more

4.7 22 user ratings

View Details Zoho Assist Vs Instant Housecall

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VNC Connect Simple and secure remote access and support read more

4.4 769 user ratings

View Details Zoho Assist Vs VNC Connect

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer Solutions for a Secure, Connected Workplace read more

4.6 64,659 user ratings

View Details Zoho Assist Vs TeamViewer

Zoho Assist Features

Show Feature Explanation

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.