Home/Remote Access Software/GoToMyPC
Updated on: December 7, 2019
What is GoToMyPC ?
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GoToMyPC - Remote Access Software : SaaSworthy.com
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GoToMyPC

Remotely access, manage and supports systems
(43 Ratings) Write Review

GoToMyPC remote access software ensure high-speed connection and user access control. It offers multi-platform remote support across multiple devices. Users will find it possible to do print documents stored in remote computers using a connected printer nearby. One can reboot anytime an unattended system and also ensure its instant reconnection from remote locations. Smart remote diagnostic tools help in identifying the issues faster. LogMeIn comes designed thoughtfully with an array of suitable features like remote control, clipboard sync, whiteboard drawing, remote deployment, wakeon LAN, file storage, file sharing, multi-monitor navigation, endpoint management etc.

GoToMyPC Features Show All Features

GoToMyPC Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Remote Access Software

GoToMyPC Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
How much does GoToMyPC cost ?
The pricing for GoToMyPC starts at $35.0 per user per month. GoToMyPC has 2 different plans such as - Personal at $35.0 per user per month and Pro at $66.0 per month. GoToMyPC also offers a custom plan based on the customer's request.
Personal
$35 /User/Month

Plan Features

  • 1 User
  • Unlimited Remote Access
  • End to End Encryption
  • File Transfer & Sync
  • Remote Printing
  • Mobile Apps
  • Free 24/7 Support

Pro
$66 /Month

Plan Features

  • 2-50 Users
  • Unlimited Remote Access
  • End to End Encryption
  • File Transfer & Sync
  • Remote Printing
  • Mobile Apps
  • Free 24/7 Support
  • Administration of Accounts & Users
  • Central Billing for Users
  • Easily Switch Users
  • Monitor Usage
  • Comprehensive Reporting
Corporate
Custom

Plan Features

  • 10+ Users
  • Unlimited Remote Access
  • End to End Encryption
  • File Transfer & Sync
  • Remote Printing
  • Mobile Apps
  • Free 24/7 Support
  • Administration of Accounts & Users
  • Central Billing for Users
  • Easily Switch Users
  • Monitor Usage
  • Comprehensive Reporting
  • Dedicated Account Manager
  • Wake on LAN
  • Manage Groups Features and Security
  • More than 1 Administrator

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 10/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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GoToMyPC Reviews

OVERALL RATING
3.6
Based on 43 Rating(s)
Rating Distribution
  • 27
  • 7
  • 1
  • 2
  • 6
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Source : g2crowd.com
(Reviewed on 30 June 2019)
"Great way to work from home"

What do you like best?

What I like best is the ease of logging in fto my work computer and have my desktop accessible from any location I am at. Also being able to print at my job no matter how far I am from my job using just my cellular device.

What do you dislike?

I dislike that you are able to log somebody off with the click of a button without knowing who is currently logged in under the same computer and not being able to know who it was that logged you off. I wish that There would still be a way for me to login even if the server is down at my work location.

Recommendations to others considering the product:

A wonderful work from home site that makes you feel you are at your work computer while being in bed in your pajamas.

What problems are you solving with the product? What benefits have you realized?

Go to my PC has improved my every day work experience. I am able to do everything at home that I’m able to do at my job. Including email from my work computer and bring up documents saved only in that computer.

Show Less

...more
Source : g2crowd.com
(Reviewed on 27 February 2019)
"Lost my whole company after 400% price increase gouge"

What do you like best?

It's a solid program and we've used it corporate-wide for about 6 years. Technically I have no issues with it.

What do you dislike?

The price gouge is puzzling - If they are finding people to pay almost $900 for the same (single seat) that you can source for a fraction of that (sometimes free), then God bless them. I for one will not be one of those saps. Our entire company has canceled.

Recommendations to others considering the product

Find a cheaper solution. There are many alternatives. There is nothing proprietary or special about this product.

What business problems are you solving with the product? What benefits have you realized?

Office access from home.

...more
Source : g2crowd.com
(Reviewed on 25 February 2019)
"How long will G2MPC last?"

What do you like best?

Easy to load and start using- allows access and is consistent

What do you dislike?

Screen slides are clunky- have to enlarge to full screen frequently to get buttons to work. Logs out quickly . If computer is off or had a reboot, at times shows unavailable and have to ask someone to go turn on again.

Recommendations to others considering the product

Make sure you have dedicated computer towers for remote employees- otherwise offices becomes unusable as remoting in makes PC In office un-usable.

What business problems are you solving with the product? What benefits have you realized?

Access for remote employees- gives us options to not work from one location.

...more
Source : g2crowd.com
(Reviewed on 13 November 2018)
"A must have for off-site IT tech"

What do you like best?

That our IT tech can log in from anywhere in the world, and anytime of the day and fix our issues.

What do you dislike?

None that I can think of. Have not used it that often personally. The boss and management have used it several times.

Recommendations to others considering the product

A much have for companies with off-site IT technichians

What business problems are you solving with the product? What benefits have you realized?

I cannot say how often this has been a life saver. We use an off-site IT tech who is very much in demand and hence very busy. So when he can't make it into the office to fix a problem, he'll take the time, often later that day in the late evening or early hours next morning to log in and fix the issues.

...more
Source : g2crowd.com
(Reviewed on 24 August 2018)
"Effective remote software"

What do you like best?

It allows me to work from home and from wherever I am I can access my PC and work items through it’s easy means of log on.

What do you dislike?

Depending on the amount of data you have saved on there, the software can freeze and run slow somefimes

Recommendations to others considering the product

Definitely recommend it! Easy way to work from home

What business problems are you solving with the product? What benefits have you realized?

Allows access to all work data wherever I am and allows me to respond to emails at the same time as working on other projects

...more
Source : g2crowd.com
(Reviewed on 09 July 2018)
"Excellent application for accessing data from an out of office location. "

What do you like best?

It is quick, fast and reasonably priced.

What do you dislike?

I cannot think of anything to dislike about this product.

Recommendations to others considering the product

This is a fantastic application for a smaller group instead of using a large Citrix program.

What business problems are you solving with the product? What benefits have you realized?

Offsite training, connecting to teams that are working out of the office. The benefits are shorter time to get work completed correctly.

...more
Source : g2crowd.com
(Reviewed on 07 June 2018)
"Good product until they tell you how much"

What do you like best?

Stable, easy to use program. Reasonably user friendly

What do you dislike?

I've been a customer of gotomypc.com for 7 years. I've been on a 4 pc plan for 5 of those 7 years at a plan rate of $297 per year, with auto renewal. The auto renewal this year came in at a cost of $919.68 per year. That is a two thousand percent increase. Calling them resulted in the same 40% discount mentioned by another reviewer. Even with the discount, that was still more than double the price. The representative, a supervisor, indicated that I had been receiving a discount for the previous years that had now expired. I was never told I was getting a discount. No discount is detailed on the previous years receipts.While I've found the software easy to use, Loved the product, but moving on, and have no thoughts of returning to them, now it's the principle.

Recommendations to others considering the product

Be exceptionally careful with renewals and billing

What business problems are you solving with the product? What benefits have you realized?

Remote computer access has lots of benefits, allowing for a more flexible working environment. Was happy with Gotomypc for years, until the price increase this year -- simply not worth their rates. $297/year was reasonable. Even a modest increase - 3.5, even 10% might still be reasonable. I cannot understand who in the company would believe they would retain a loyal customer taking the cost from $297 a year to $919.

...more
Source : g2crowd.com
(Reviewed on 16 May 2018)
"Not good"

What do you like best?

It works fine but I have major issues with the account cancellation.

What do you dislike?

There is no way to cancel your subscription on line and you have to call customer service. I thought I canceled my service and it took a few months for me to realize they were still charging me. I called again and canceled. They would not give me a refund. I would think they would be able to see I did not use the service once during that time. I hate loosing money!!!!!!!

What business problems are you solving with the product? What benefits have you realized?

Lost money as I did not even used the service. The service did not benefit my business at all.

...more
Source : g2crowd.com
(Reviewed on 09 May 2018)
"When you try to cancel, they will charge you double"

What do you like best?

It worked fine for 3 years. During that time that I didn't know about Chrome Remote desktop, it served my purposes.

What do you dislike?

DON'T GO WITH GOTOMYPC!!

After being with them for 3 years, I called in to cancel on Mar 22nd. They said that I would be cancelled at the end of the billing cycle, and that I would be emailed a confirmation email. I received an email on Mar 25 referencing case #07345827. Having dealt with them for 3 years, I assumed all was good and I could move on with my life.

I WAS WRONG.

I check my credit card bill to find out that not only was my account not cancelled, THEY HAVE BEEN BILLING ME FOR OVER DOUBLE MY ORIGINAL RATE FOR THE PAST 2 MONTHS.

Furious, I called in to find out what was going on about 30 minutes ago. The call was immediately picked up. Not only was the person who answered unable to speak or understand English (not a native speaker by their own admission), they got mad at me when I asked for a manager. He angrily told me he could help me, and I told him NO, I would like to speak to a manager. Instead, the phone went silent and I heard nothing for the next minute. It seems like he just put the phone on the table or on hold.

Hearing how angry he had been and unwilling to help, I suspected he was up to funny business and hung up and immediately called back. This time, I was put on hold and got hold music.

I hung up again and called back, hold music. This time, I left it on hold, and called back on a 2nd phone line. Hold music again.

Guess how long I have been on hold now? The clock is at 23 minutes.

These guys are scammers. Don't pay for their services. They hire shady reps to field calls who probably get in trouble when people want to cancel. They don't hesitate to give attitude or blatantly hide when you try to figure out WHY THEY ARE STEALING YOUR MONEY.

Seriously, don't support GOTOMYPC!

Go with Chrome Remote Desktop. It's free and is a much better interface!

I will be reposting this to every review site I can find.

Recommendations to others considering the product

Use Chrome Remote Desktop instead. It's FREE!

What business problems are you solving with the product? What benefits have you realized?

None. I cancelled and they raised me to a higher rate. Now their non-english speaking phone rep is hiding from me.

...more
Source : g2crowd.com
(Reviewed on 18 April 2018)
"GoToMyPC is slick!"

What do you like best?

GoToMyPC is easy to use... very user friendly and works great to access my office computer

What do you dislike?

nothing - works just fine; a little slow at times, but for the most part, works fine.

Recommendations to others considering the product

Easy to use... logon very simple... nice clear screen

What business problems are you solving with the product? What benefits have you realized?

I can access my office computer, and mainly use it to access Quickbooks from my desktop to laptop at home.

...more
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GoToMyPC Screenshots

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GoToMyPC Demo - GoToMyPC