Home/Remote Access Software/ScreenMeet
Updated on: June 24, 2021
What is ScreenMeet ?
ScreenMeet - Remote Access Software
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ScreenMeet

Cloud-hosted & easy-to-use remote support software
(9 Ratings) Write Review

ScreenMeet cloud-based remote access software offers all possible remote support and remote control advantages. This software gives the best screen sharing experience using a personal computer, Mac system or mobile phones to multiple devices. Customer support provided by the technical team is excellent. It is compatible with multiple platforms. No extra software installation is necessary for remotely monitoring the other person’s screen as it can be done directly from the web browser. It features full video support, session recording, multi-monitor navigation, white label offering, password protection, remote control, session transfer, authorization control etc.

ScreenMeet Features Show All Features

ScreenMeet Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number United States
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Remote Access Software

ScreenMeet Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
MONTHLY YEARLY
Basic
$33.25 /Month
Billed Yearly

$399 per year billed yearly

Features

  • Web-based Agent UI
  • Windows / Mac / Android / iOS
  • Remote Control
  • Remote Laser Pointer
  • Chat
Premium
$49.91 /Month
Billed Yearly

$599 per year billed yearly

Features

  • All Basic features, plus
  • Cloud-based Recording
Enterprise
Custom

Features

  • All Premium features, plus
  • White-labeling / Co-branding
  • CRM/ITSM Integration
  • Custom Analytics and Reporting
  • Custom CRM Integrations
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Disclaimer: The pricing details were last updated on 10/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ScreenMeet pricing.

ScreenMeet FAQs

ScreenMeet is Remote Access Software. ScreenMeet offers the following functionalities:

  • Live Chat
  • Screen Sharing
  • Diagnostic Tools
  • File Transfer
  • Remote Control
  • Session Recording
  • Session Transfer

Learn more about ScreenMeet features.

No, ScreenMeet does not provide API.

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ScreenMeet Reviews

OVERALL RATING
4.9
Based on 9 Rating(s)
Rating Distribution
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Source : g2crowd.com
(Reviewed on 02 November 2018)
"ScreenMeet Support is a great tool!"

What do you like best?

ScreenMeet Support is easy to use, and has been invaluable as a tool to assist users in the field with various issues. It has allowed us to not only troubleshoot, but to also provide additional training. With some users who are not very tech savvy it has greatly reduced the time and effort to assist these users.

What do you dislike?

It would be helpful on occasion to have remote control of a user's device.

Recommendations to others considering the product

Your ability to provide remote support to users in the field will dramatically increase.

What business problems are you solving with the product? What benefits have you realized?

Technical support, troubleshooting, in the field remote training, preparation of training materials and product documentation.

...more
Source : g2crowd.com
(Reviewed on 20 April 2018)
"The first Modern, SaaS version of remote support"

What do you like best?

So simple to use. Elegant, totally web-based!

What do you dislike?

Nothing. It's such an obvious evolution for the category.

Recommendations to others considering the product

Take a long look at ScreenMeet before renewing with your existing vendor.

What business problems are you solving with the product? What benefits have you realized?

I'm able to see my customer's devices quickly and easily. This means I can help them solve whatever issue they are having with their computer, phone or tablet and the software that is on it. I am able to do my job better and faster and solve the customer's problem more easily.

...more

Videos on ScreenMeet

ScreenMeet Service Cloud Remote Support Integration
Cobrowse in MSFT Dynamics with ScreenMeet

ScreenMeet Screenshots

ScreenMeet Support Demo - ScreenMeet Support within SFDC
ScreenMeet Support Demo - ScreenMeet Support within MSFT Dynamics
ScreenMeet Support Demo - ScreenMeet Support within SFDC
ScreenMeet Support Demo - ScreenMeet Support within SFDC
ScreenMeet Support Demo - ScreenMeet Support within MSFT Dynamics

Disclaimer

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