Home/Social Media Management Software/Sprinklr vs Sprout SocialUpdated on: January 31, 2023

Compare Sprinklr vs Sprout Social

93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove
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Lifetime Deal 🚀

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Overview

Summary

Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. ..show more

Sprout Social is an all-in-one social media management platform that enables businesses to unlock the full potential of social media. The software not just helps in marketing strategy but also in various area of the business. It streamlines and scales social engagement to increase visibility, improve responsiveness and boost efficiency. Sprout Social also simplifies and strengthens social media publishing by scheduling content and posts it at the right time to gain more engagement. A notable feature of Sprout Social includes strategic decision-making, which uses social media analytics that saves time and speeds up the data collection process. It also analyses audience responses and generates strategies accordingly. Sprout Social helps the user to spend less time on manual tasks and more on connecting with their audiences. There are agents available on this platform that offer tailor-made solutions to scale business. The software is appropriate for enterprises, agencies, advocacy, small businesses and customer care agencies. ..show more

Sociamonials is a social media management tool that helps users to increase revenue from leading social media platforms including Facebook, Instagram, Twitter, Linkedin, and Youtube. Users can create their own custom business metrics and the tool will create a pixel code to install on their websites. This gives users the ability to track whatever matters to them the most, including traffic, leads, and revenue. Hence, Sociamonials helps users save on costs and time by letting them track real business metrics in real time. Additionally, users can also create easy to customise campaigns including types such as refer-a-friend, coupon sharing, sweepstakes, photo and video contests, and video testimonials. But, the best feature is the tool’s ability to automatically add prospects into the new social CRM. ..show more

Planable is an end-to-end workflow tool for enterprises and agencies to help them make the content collaboration process fast and easy. The tool reduces the effort and time that people take to fill the spreadsheets and perform tedious and repetitive tasks. Planable offers easy approvals and real-time updates that save a lot of time. It helps to get the approval of stakeholders faster for social media posts. It also streamlines the process of reviewing the posts by the stakeholders and saves the efforts of explaining how the asset will look. Users can organise and plan their content for future posts with the help of an in-built calendar. It allows users to set up an easy collaboration channel that helps them to give and get feedback in a more intuitive way. Planable also provides separate workspaces for each brand or client to keep everything organised and under control for everybody. ..show more

Features

Analytics (Social Media) Helps you analyse performance based on reaction to posts

Auto Publishing Publishes scheduled posts as and when they become relevant

Brand Tracking Helps to know the position of your brand on the social media network

Content Management Helps you to create and customize your contents to make user and SEO friendly

Customer Engagement Enables the brand to maintain contact with their potential customers

Multi-Account Management Facilitates the usage of multiple social media account for a wider reach

Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work

Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence

Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, New York / +1 917-933-7800

Chicago, Illinois / +1 866-878-3231

California, United States - 95758 / 800.337.7779

London, United Kingdom

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Sprinklr
Custom

Features

  • Conversational Commerce
  • Add social content to your website with Gallery
  • Brand advocates with custom communities
  • Manage all of your digital channels with one single platform
  • Filter non-engageable messages with AI
  • Plan, publish, and measure your performance with the Publisher Console
  • Mitigate risk with account-level permissioning and governance
  • Distribute your marketing efforts with empowered local teams
  • Prevent off-brand responses with compliance and approval paths
View Price Page
Standard
$99 /User/Month

Essential tools for getting started

Features

  • 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps

Add-ons

  • Listening
  • Premium Analytics
  • Employee Advocacy
Professional
$169 /User/Month

Powerful tools for social business

Features

  • 10 social profiles
  • Includes features of Standard plan, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Response rate and time analysis reports
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk, CRM and Social Commerce integrations
  • Includes features of Add-ons
Advanced
$279 /User/Month

Advanced tools for social business at scale

Features

  • 10 social profiles
  • Includes features of Professional plan, plus
  • Message Spike Alerts for increased message activity
  • Digital asset and content library
  • Chatbots with automation tools
  • Saved and suggested replies
  • Inbox rule builder for automated actions
  • Automated Link Tracking
  • Twitter surveys to define CSAT or NPS
  • Includes features of Add-ons
View Price Page
Social Pro
$19 /Month

Features

  • 10 social profiles
  • Unlimited scheduling
  • 1 user
  • Advanced Analytics
  • Calendar
  • Automatic reposting queues
  • Category queues
  • E-commerce tracking
  • Lead tracking
  • Custom website tracking
  • Asset library
  • 1 million plus stock photos
  • Unlimited posts archived
  • Link shortening
  • Change shared links even after they have posted
  • Customize posts per network
  • Optimize send times per network
  • Direct video uploads, including to YouTube
  • Social CRM
  • Share buttons
  • Android and iOs mobile app
Social and Campaigns
$49 /Month

Features

  • 20 social profiles
  • Landing pages and campaigns
  • 1 user
  • Includes features of Social Pro plan, plus
  • Unlimited Landing pages
  • Unlimited popups and sticky-tab widgets
  • Email autoresponders
  • Photo, Video and Essay contests
  • Video and Photo sharing gallery
  • Referral sweepstakes
  • Signup and download pages
  • Coupons
  • Video testimonials
  • Product reviews
  • Customer stories
  • Refer-a-friend program
  • Weekly giveaway
  • Up to 500 campaign submissions
  • User-generated content approval workflow
  • Auto-syndicate user-generated content to social
  • Custom submission forms
  • A/B Split testing
  • Triggered & scheduled campaign series
  • Premium integrations
Business
$149 /Month

Features

  • 30 social profiles
  • Team workflow features
  • 3 users
  • Includes features of Social and Campaigns plan, plus
  • Publishing approval workflow
  • Detailed user permissions
  • Up to 5000 campaign submissions
Enterprise
Custom

Features

  • Up to 300 social profiles
  • Enterprise security
  • Up to 500 users
  • Includes features of Business plan, plus
  • White label social media apps
  • Remove Sociamonials branding from campaigns
  • Profanity filter
  • Encrypted database
  • Dedicated account manager
View Price Page
Free
Free

For anyone wanting to test Planable out

Features

  • 50 total posts
  • Unlimited experience

Basic
$12 /User/Month

For businesses getting started with social media

Features

  • Unlimited posts
  • 7 social media pages/workspace
  • 2 approval workflows
  • Feed & Calendar views

Premium
$26 /User/Month

For growing social media teams

Features

  • Includes features of Basic plan, plus
  • 15 social media pages/workspace
  • 3 approval workflows
  • Grid view
  • Save as an Ad
Enterprise
Custom

For large social media teams wanting to scale

Features

  • Includes features of Pro plan, plus
  • Multi-level approval workflows
  • List view
  • Pay by bank/wire transfer
  • Dedicated account manager
View Price Page

SCREENSHOTS

Sprinklr Screenshots
View 4 screenshot(s)
Sprout Social Screenshots
View 4 screenshot(s)
Sociamonials Screenshots
View 6 screenshot(s)
Planable Screenshots
View 4 screenshot(s)

INTEGRATIONS

  • Freshsales
  • DOMO
  • Slack
  • Tableau
  • Adobe Marketo Engage
  • Google Data Studio
  • Adobe Analytics
  • BL.INK
  • AppsFlyer
  • Zendesk Support
  • Zendesk Talk
  • Salesforce Email Studio
  • Aprimo Productivity Management
  • WordPress
  • Bazaarvoice
  • Stripe Payments
  • Adobe Experience Manager
  • Adjust
  • Oracle Responsys
  • MailChimp
  • Kochava
  • Discourse
  • Giphy
  • Haptik
  • Microsoft Power BI
  • MediaValet
  • Google Analytics
  • Microsoft Dynamics 365 for Sales
  • Medallia Experience Cloud
  • Oracle Eloqua
  • Shutterstock
  • Dropbox Business
  • Canva
  • Slack
  • Bitly
  • Google Drive
  • HubSpot CRM
  • WooCommerce
  • Google Analytics
  • Microsoft Dynamics 365 for Sales
  • Salesforce
  • Zendesk Support
  • Shopify
  • UserVoice
    NA
    NA

ALTERNATIVES

Top alternatives to Sprinklr

Khoros Marketing
Khoros Marketing
Zendesk Talk
Zendesk Talk
Brandwatch
Brandwatch
Sprout Social
Sprout Social
Freshsales
Freshsales

Top alternatives to Sprout Social

Brandwatch
Brandwatch
AgoraPulse
AgoraPulse
Loomly
Loomly
HubSpot CRM
HubSpot CRM
Later
Later