Home/Compare/Sprinklr vs Sprout Social
Updated on: December 12, 2019

Sprinklr vs Sprout Social

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Sprinklr
(298 Ratings)
88%
Sprout Social
(192 Ratings)
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Sprinklr
(298 Ratings)
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(192 Ratings)
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Overview

Summary

Sprinklr is the best-suited software for big enterprises with social media management needs on a large scale. It enables large enterprises to provide a pleasant social media experience for their clients. With features like social media content management and audience management, it allows you to create and post engaging content for the targeted audience. Its multi-user collaboration feature helps various users in a team to work together on a project. Other features include social media monitoring tools, advanced social media analytics, posts scheduling, customer engagement, etc. ..read more

Sprout Social is a social tool that manages, schedules, analyzes and publish content for brands on social channels. A methodological approach to Brands and customer engagement platform. Social CRM with integrated tools and targeted customers increases the productivity and enhances teamwork. It is used commonly on all sizes of industries. ..read more

Features

Analytics (Social Media)

Auto Publishing

Brand Tracking

Content Management

Customer Engagement

Multi-Account Management

Multi-User Collaboration

Posts Scheduling

Social Media Monitoring

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

New York, NY

Chicago, IL / +1-866-878-3231

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Custom
Custom

Sprinklr pricing plans are not publicly available. Contact Sprinklr for detailed and latest pricing.

View Price Page
Standard
$99 /User/Month

Essential tools for professionals.

Features

  • 5 social profiles
  • All-in-one social inbox
  • Publish, schedule, draft and queue posts
  • Social content calendar
  • Review management
  • Profiles, keywords and locations monitoring
  • Tasking and social CRM tools
  • Group, profile and post-level reporting
  • Paid promotion tools to boost Facebook posts
  • iOS and Android mobile apps
Professional
$149 /User/Month

Powerful tools for social business.

Features

  • 10 social profiles
  • Includes features of Standard plan, plus
  • Competitive reports for Instagram, Facebook and Twitter
  • Incoming and outgoing message content tagging
  • Custom workflows for multiple approvers and steps
  • Scheduling for optimal send times
  • Response rate and time analysis reports
  • Trend analysis for Twitter keywords and hashtags
  • Paid social reporting for Facebook, Instagram, Twitter and LinkedIn
  • Helpdesk integration
Advanced
$249 /User/Month

Advanced tools for social business at scale.

Features

  • Includes features of Professional plan, plus
  • Message Spike Alerts for increased message activity
  • Digital asset and content library
  • Chatbots with automation tools
  • Saved and suggested replies
  • Inbox rule builder for automated actions
  • Custom URL tracking
  • Twitter surveys to define CSAT or NPS
View Price Page

SCREENSHOTS

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INTEGRATIONS

  • Zendesk Talk
  • MailChimp
  • HubSpot CRM
  • Google Analytics
  • Bitly
  • UserVoice