Home/Heat Map Software/Smartlook
Updated on: December 10, 2019
What is Smartlook ?
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Smartlook - Heat Map Software : SaaSworthy.com
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Smartlook

Next generation web and mobile app analytics.
(4 Ratings) Write Review

It is an efficient web analytics tool to get an insider look about your products and services. It has visitor recording feature, which identifies your website visitors and tracks their conversations in order to collect their feedbacks. In addition, heatmap helps you to get superior UX insights and shows you where your visitors clicking on a web page. Using built-in tools of Smartlook, you can able to track all the events on your web pages. It also has conversion funnels that will indicate about massive drop between the steps in your funnel. Incorporating this software will help you to make better decisions to increase your revenue and retain your customers.

Smartlook Features Show All Features

Smartlook Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Czechia, Europe
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Heat Map Software UX Software Mobile Analytics Software

Smartlook Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
How much does Smartlook cost ?
The pricing for Smartlook starts at $24.0 per month. Smartlook has 4 different plans such as - Starter at $24.0 per month, Power at $99.0 per month, Starter Mobile at $110.0 per month and Power Mobile at $220.0 per month. Smartlook offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
MONTHLY YEARLY
Free
Free

Features

  • Events : 2
  • Funnels : 1
  • Heatmaps : 3
  • Sessions per Month : 1500
  • Data history : 1 Month
Starter
$19 /Month
Billed Yearly

Features

  • Always-on recording
  • Includes features of Free plan, plus
  • Heatmaps: Unlimited
  • Sessions per Month: 5000
  • Data history: 1 Month
Power
$79 /Month
Billed Yearly

Features

  • Includes features of Starter plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Heatmaps: Unlimited
  • Sessions per Month: 25000
  • Data history: 1 Month
Starter Mobile
$88 /Month
Billed Yearly

Features

  • Recording platform: iOS plus Android
  • Events 2
  • Funnels 1
  • Always-on recording
  • Sessions per Month: 50000
  • Data history: 1 Month
Power Mobile
$176 /Month
Billed Yearly

Features

  • Includes features of Starter Mobile plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Sessions per Month: 50000
  • Data history: 1 Month
Custom
Custom

Features

  • Recordings and heatmaps
  • Analytics
  • Data access
  • Administration and support
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Disclaimer: The pricing details were last updated on 12/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Smartlook Reviews

OVERALL RATING
4
Based on 4 Rating(s)
Rating Distribution
  • 3
  • 0
  • 0
  • 1
  • 0
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Freedom DoranSource : trustpilot.com
(Reviewed on 26 August 2019)
I absolutely love smart look not only…

I absolutely love smart look not only for the amount of features that it packs into it but how good those features are, we generally use it for spotting technical issues or seeing the heat maps but its also allowed us to see the main points at which people abandon carts and although we can see that through GA, Smartlook allows us to see what they are looking at when the do it which helps us to narrow down why they left. All of the other features are phenomenal and I just cant fault the support and everything to do with them 😊

...more
Laura Van DooreSource : trustpilot.com
(Reviewed on 26 June 2019)
Perfect blend of qualitative & quantitative analysis for our product

Smartlook is the perfect blend of qualitative & quantitative analysis for our product team. It's given us a new perspective on how users are experiencing our product — from how quickly users can achieve key goals, to what our product looks like on all kinds of weird and wonderful resolutions. The true power of Smartlook comes from how it captures every event that occurs, and then allows you to search seamlessly across all past events. You can also use these events in funnels and analyse where your users are dropping out of key workflows.Since the events are all automatically tracked, we can ask "I wonder how many users have used this feature since it launched?" and get instant answers by searching the pre-recorded events. It's truly mind-blowing!And last but not least, the support team at Smartlook was AMAZING! Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first. The Smartlook team worked with us over 2 days to quickly resolve the issue to support our use case and now it's all working perfectly.

...more
MaiaSource : trustpilot.com
(Reviewed on 06 December 2017)
Not working *at all*

First of all, their website doesn't have the information needed to integrate the tracking code after creating an account. Secondly, the tracking code supplied in the email they sent also doesn't work. It links to a script that doesn't exist (404 error). Same with the one on their support page and startup guide. I won't even bother contacting them because because if the basic functionality doesn't work out of the box, I will never trust them to record any data on my website.

...more
Jan BezrucSource : trustpilot.com
(Reviewed on 02 June 2016)
Awesomeness!

A seriously great tool, well done guys

...more

Videos on Smartlook Youtube Official Channel

Smartlook - Get an insider look
Smartlook - Get an insider look
Smartlook - Funnels
Smartlook - Event tracking made simple

Smartlook Screenshots

Platform type
Choose an occupation
Type in your business name
Installation
Deploying the code snippet
Adding more websites
Switching between different websites
Inviting users
Platform type
Platform type
Choose an occupation
Type in your business name
Installation
Deploying the code snippet
Adding more websites
Switching between different websites
Inviting users

Customers

Miele
O2
Conrad
Kiwi.com

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