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Smartlook

Next generation web and mobile app analytics.

(1,135 Ratings) Write Review

What is Smartlook and how does it work? Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events.

FOLLOWERS 5,290 894 32,000 450

Smartlook Features Show All Features

Heat Map Features

Team SharingUsed to share the heatmaps, recorded sessions and other analytics with your team for coordination
GDPR ComplianceMakes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
Form TestingOffers to check the performance of the forms and identify the fields negating visitor's interest
JavaScript Error DetectionHelps to detect any error in JavaScript that is resulting in bugs on the website
Custom TargetingOffers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
Optimization ToolEnables optimization of contents/elements of your website without using any third-party application
FunnelingHelps to identify pages/parts of your website responsible for the drop of a potential customer
Customer FeedbackHelps the website owner to receive customer feedback directly from the website
Filtered ResultsOffers to filter the results based on regions, devices and other criteria.
Session RecordingEnables one to record remote access, support sessions, and meetings
A/B TestingA/B testing is a method of comparing two versions of a webpage or app against each other to determine which one performs better. AB testing is essentially an experiment where two or more variants of a page are shown to users at random, and statistical analysis is used to determine which variation performs better for a given conversion goal
Chat IntegrationChat integration enables you to connect your project system directly to the email and chat solutions used by your team. This allows information to automatically flow back and forth between your project software and the email and chat tools that your team and stakeholders use every day.
Real-time ViewView real-time live interaction of visitors on the website

UX Features

User JourneysHelps to measure the overall experience the user had while interacting with the system
Usability TestingHelps in finding if the system is user-friendly from the end-user perspective
Screen Activity RecordingAllows recording every screen action during the user's session
For MobileAllows the application to run on mobile apps
HeatmapsA heat map (or heatmap) is a graphical representation of data with color-coded values. Heatmaps make it easy to visualize and interpret complicated data at a glance. Heatmaps are a great way to see where visitors click, how far they scroll, and what they look at or miss on your website pages.
User ResearchHelps to study user behavior through task analysis and feedback methods
Unmoderated TestingHelps conducting tests on fairly functional websites
PrototypingHelps increasing product design efficiency and enhances accuracy
For WebsitesAllows the application to run on websites
AnimationHelps doing motion design and animate the transitions for making UI elements lively

Mobile Analytics Features

Event TrackingEvent tracking is the process of gathering information about a lead's activities when they land on your website as well as a customer's interaction with your product. To capture visitor interaction and customer engagement, event monitoring software integrates with your website and product. However, most applications will intelligently monitor user behavior and chronologically organize their activity in a timeline to the appropriate record in the database.
A/B TestingA/B testing is a method of comparing two versions of a webpage or app against each other to determine which one performs better. AB testing is essentially an experiment where two or more variants of a page are shown to users at random, and statistical analysis is used to determine which variation performs better for a given conversion goal
Funnel AnalysisHelps in analyzing and understanding the user's journey stepwise to reach informed decisions, for ensuring better web outcomes.
Push NotificationsAllows you to send messages that pops-up on user's mobile device
Revenue TrackingTracks the revenue of income in your application
Retention TrackingTracks the user retention rate
Cohort AnalysisIdentifies relationship between characteristics of users and their behaviours

Smartlook Technical details

Support	Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Czechia, Europe
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Official Website	https://www.smartlook.com/
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	Heat Map Software UX Software Mobile Analytics Software

Smartlook Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based

Free (Website)

Free

Free
For personal use

Sessions/month - 1,500
Data history - 1 month
Events - 2
Funnels - 1
Heatmaps - 3

RECORDING AND HEATMAPS

Sessions/month - 1,500
Heatmaps - 3
Support for Ajax and single-page apps

ANALYTICS

Events - 2
Funnels - 1
Export graphs
Event manager
Event picker

DATA ACCESS

Data history - 1 month
Retroactive data
Personal data anonumization
GDPR Compliance

ADMINISTRATION AND SUPPORT

Projects - Unlimited*
Team members - Unlimited*

Starter (Website)

$39 /Month

Startup
Start up your growth!

Sessions/month - 5,000 (Upgradable to 25,000)
Data history - 1 month
Events - 4
Funnels - 1
Heatmaps - 10 (Upgradable to 100)

RECORDING AND HEATMAPS

Sessions/month - Up to 25,000
Visitor journey
Always-on recording
Heatmaps - 10 (Upgradabe to 100)
Historical data in heatmaps
Better heatmaps precision
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing

ANALYTICS

Events - 4
Funnels - 1
Export graphs
Event manager
Event picker

DATA ACCESS

Data history - 1 month
Retroactive data
Personal data anonumization
GDPR Compliance
Access to censored data
API and user identification

ADMINISTRATION AND SUPPORT

Projects - Unlimited*
Team members - Unlimited*
Live chat support

Business (Website)

$95 /Month

Business
More data, deeper analysis

Sessions/month -15,000 (Upgradable to 200,000)
Data history - 1 month (Upgradable to 12 months)
Events 12 (Upgradable to 60)
Funnels - 4 (Upgradable to 20)
Heatmaps - 30 (Upgradable to 100)
Session vault
Standard integrations
Premium integrations - ADD-ON
DevTools - ADD-ON

RECORDING AND HEATMAPS

Sessions/month - Up to 200,000
Visitor journey
Always-on recording
Heatmaps - 30 (Upgradeable to 100)
Historical data in heatmaps
Better heatmaps precision
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing
Session vault
Dev tools - ADD-ON
Notes - Unlimited*

ANALYTICS

Events - 12 (Upgradable to 60)
Funnels - 4 (Upgradable to 20)
Export graphs
Event manager
Event picker
Merge events

DATA ACCESS

Data history - Up to 12 months
Retroactive data
Personal data anonumization
GDPR Compliance
Access to censored data
API and user identification
Standard integrations
Premium integrations - ADD-ON
Sampling - ADD-ON
Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

Projects - Unlimited*
Team members - Unlimited*
Live chat support

Ultimate (Website)

Custom

Ultimate
Tailor-made solution

Sessions/month - Custom
Data history - - Custom
Events - Custom
Funnels - Custom
Heatmaps - Custom
Session vault
Standard integrations
Premium integrations - ADD-ON
DevTools - ADD-ON
Enterprise features - ADD-ON

RECORDING AND HEATMAPS

Sessions/month - Custom
Visitor journey
Always-on recording
Heatmaps - Custom
Historical data in heatmaps
Better heatmaps precision
Different types of visitors in heatmaps
Support for Ajax and single-page apps
Recordings and heatmaps sharing
Session vault
Dev tools - ADD-ON
Notes - Unlimited*

ANALYTICS

Events - Custom
Funnels - Custom
Export graphs
Event manager
Event picker
Merge events

DATA ACCESS

Data history - Custom
Retroactive data
Personal data anonumization
GDPR Compliance
Access to censored data
API and user identification
Standard integrations
Premium integrations - ADD-ON
Sampling - ADD-ON
Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

Projects - Unlimited*
Team members - Unlimited*
Live chat support
Single sign-on - ADD-ON
Custom paper

Free Mobile (Mobile app)

Free

Free Mobile
For personal use

Sessions/month - 1,500
Data history - 1 month
Events - 2
Funnels - 1
Heatmaps galleries - 3

RECORDINGS AND HEATMAPS

Recording platform - iOS Android
Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
Sessions/month - 1,500
Number of heatmap galleries - 3
Recording quality - Low
Notes - Unlimited *

ANALYTICS

Events - 2
Funnels - 1
Export graphs

DATA ACCESS

Data history - 1 month
Retroactive data
Personal data anonymization
GDPR Compliance

ADMINISTRATION AND SUPPORT

Projects - Unlimited *
Team members - Unlimited *

Startup Mobile (Mobile app)

$39 /Month

Startup Mobile
Startup your growth!

Sessions/month - 5,000 (Upgradable to 25,000)
Data history - 1 month
Events - 4
Funnels - 1
Heatmaps galleries - 10 (Upgradable to 100)

RECORDINGS AND HEATMAPS

Recording platform - iOS +Android
Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
Sessions/month - up to 25,000
Visitor journey
Number of heatmap galleries - 10 (Ungradable to 100)
Historical data in heatmap galleries
Recording quality - Low
Notes - Unlimited *

ANALYTICS

Events - 4
Funnels - 1
Export graphs

DATA ACCESS

Data history - 1 month
Retroactive data
Personal data anonymization
GDPR Compliance
API and user identification

ADMINISTRATION AND SUPPORT

Projects - Unlimited *
Team members - Unlimited *
Live chat support

Business Mobile (Mobile app)

$95 /Month

Business Mobile
More data, deeper analysis

Sessions/month -15,000 (Upgradable to 200,000)
Data history - 1 month (Upgradable to 12 months)
Events - 12 (upgradable to 60)
Funnels - 4 ( Upgradable to 20)
Heatmaps galleries - 30 (Upgradable to 100)
Sessopm vault
Standard integrations

RECORDINGS AND HEATMAPS

Recording platform - iOS +Android
Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
Sessions/month - up to 200,000
Visitor journey
Number of heatmap galleries - 30 (Ungradable to 100)
Historical data in heatmap galleries
Session vault
Rendering modes
Recording quality - Low/Mid/High
Frame rate
Notes - Unlimited *

ANALYTICS

Events - 12 (Upgradable to 60)
Funnels - 4 (Upgradable to 20)
Export graphs
Merge events

DATA ACCESS

Data history - (Up to 12 months)
Retroactive data
Personal data anonymization
GDPR Compliance
API and user identification
Standard integrations
Sampling - ADD-ON
Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

Projects - Unlimited *
Team members - Unlimited *
Live chat support

Ultimate Mobile (Mobile app)

Custom

Ultimate Mobile
Tailor-made solution

Sessions/month - Custom
Data history - Custom
Events - Custom
Funnels - Custom
Heatmaps galleries - Custom
Sessopm vault
Standard integrations
Enterprise features - ADD-ON

RECORDINGS AND HEATMAPS

Recording platform - iOS +Android
Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
Sessions/month - Custom
Visitor journey
Number of heatmap galleries - Custom
Historical data in heatmap galleries
Session vault
Rendering modes
Recording quality - Low/Mid/High
Frame rate
Notes - Unlimited *

ANALYTICS

Events - Custom
Funnels - Custom
Export graphs
Merge events

DATA ACCESS

Data history - Custom
Retroactive data
Personal data anonymization
GDPR Compliance
API and user identification
Standard integrations
Sampling - ADD-ON
Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

Projects - Unlimited *
Team members - Unlimited *
Live chat support
Single sign-on - ADD-ON
Custom paperwork

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Disclaimer: The pricing details were last updated on 14/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Smartlook pricing.

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Smartlook Reviews

OVERALL RATING 4.5 Based on 1,135 Rating(s)

Rating Distribution

Excellent 78.3 %
Very Good 18.9 %
Average 1.8 %
Poor 0.2 %
Terrible 0.8 %

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Videos on Smartlook

Smartlook - Get an insider look

Smartlook - Funnels

Smartlook - Event tracking made simple

Smartlook Screenshots

Platform type

Smartlook FAQs

Q. What is Smartlook used for?

Smartlook is Heat Map Software. Smartlook offers the following functionalities:

Team Sharing
GDPR Compliance
Form Testing
JavaScript Error Detection
Custom Targeting
Optimization Tool
Funneling
Customer Feedback
Filtered Results
Session Recording
A/B Testing

Learn more about Smartlook features.

Q. What are the top alternatives for Smartlook?

Here`s a list of the best alternatives for Smartlook:

Q. Does Smartlook provide API?

Yes, Smartlook provides API.

Articles on Smartlook

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