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Updated on: August 17, 2022
Smartlook - Heat Map Software
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Smartlook

Official Website Next generation web and mobile app analytics.
(1,134 Ratings) Write Review

What is Smartlook and how does it work?

Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events.

Smartlook Features Show All Features

Smartlook Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Czechia, Europe
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Heat Map Software UX Software Mobile Analytics Software

Smartlook Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
Free (Website)
Free

Free
For personal use

  • Sessions/month - 1,500
  • Data history - 1 month
  • Events - 2
  • Funnels - 1
  • Heatmaps - 3

RECORDING AND HEATMAPS

  • Sessions/month - 1,500
  • Heatmaps - 3
  • Support for Ajax and single-page apps

ANALYTICS

  • Events - 2
  • Funnels - 1
  • Export graphs
  • Event manager
  • Event picker

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
Starter (Website)
$39 /Month

Startup
Start up your growth!

  • Sessions/month - 5,000 (Upgradable to 25,000)
  • Data history - 1 month
  • Events - 4
  • Funnels - 1
  • Heatmaps - 10 (Upgradable to 100)

RECORDING AND HEATMAPS

  • Sessions/month - Up to 25,000
  • Visitor journey
  • Always-on recording
  • Heatmaps - 10 (Upgradabe to 100)
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing

ANALYTICS

  • Events - 4
  • Funnels - 1
  • Export graphs
  • Event manager
  • Event picker

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support
Business (Website)
$95 /Month

Business
More data, deeper analysis

  • Sessions/month -15,000 (Upgradable to 200,000)
  • Data history - 1 month (Upgradable to 12 months)
  • Events 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Heatmaps - 30 (Upgradable to 100)
  • Session vault
  • Standard integrations
  • Premium integrations - ADD-ON
  • DevTools - ADD-ON

RECORDING AND HEATMAPS

  • Sessions/month - Up to 200,000
  • Visitor journey
  • Always-on recording
  • Heatmaps - 30 (Upgradeable to 100)
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing
  • Session vault
  • Dev tools - ADD-ON
  • Notes - Unlimited*

ANALYTICS

  • Events - 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Export graphs
  • Event manager
  • Event picker
  • Merge events

DATA ACCESS

  • Data history - Up to 12 months
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification
  • Standard integrations
  • Premium integrations - ADD-ON
  • Sampling - ADD-ON
  • Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support


Ultimate (Website)
Custom

Ultimate
Tailor-made solution

  • Sessions/month - Custom
  • Data history - - Custom
  • Events - Custom
  • Funnels - Custom
  • Heatmaps - Custom
  • Session vault
  • Standard integrations
  • Premium integrations - ADD-ON
  • DevTools - ADD-ON
  • Enterprise features - ADD-ON

RECORDING AND HEATMAPS

  • Sessions/month - Custom
  • Visitor journey
  • Always-on recording
  • Heatmaps - Custom
  • Historical data in heatmaps
  • Better heatmaps precision
  • Different types of visitors in heatmaps
  • Support for Ajax and single-page apps
  • Recordings and heatmaps sharing
  • Session vault
  • Dev tools - ADD-ON
  • Notes - Unlimited*

ANALYTICS

  • Events - Custom
  • Funnels - Custom
  • Export graphs
  • Event manager
  • Event picker
  • Merge events

DATA ACCESS

  • Data history - Custom
  • Retroactive data
  • Personal data anonumization
  • GDPR Compliance
  • Access to censored data
  • API and user identification
  • Standard integrations
  • Premium integrations - ADD-ON
  • Sampling - ADD-ON
  • Public REST API - ADD-ON

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited*
  • Team members - Unlimited*
  • Live chat support
  • Single sign-on - ADD-ON
  • Custom paper

Free Mobile (Mobile app)
Free

Free Mobile
For personal use

  • Sessions/month - 1,500
  • Data history - 1 month
  • Events - 2
  • Funnels - 1
  • Heatmaps galleries - 3


RECORDINGS AND HEATMAPS

  • Recording platform - iOS Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - 1,500
  • Number of heatmap galleries - 3
  • Recording quality - Low
  • Notes - Unlimited *

ANALYTICS

  • Events - 2
  • Funnels - 1
  • Export graphs

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance

ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
Startup Mobile (Mobile app)
$39 /Month

Startup Mobile
Startup your growth!

  • Sessions/month - 5,000 (Upgradable to 25,000)
  • Data history - 1 month
  • Events - 4
  • Funnels - 1
  • Heatmaps galleries - 10 (Upgradable to 100)


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - up to 25,000
  • Visitor journey
  • Number of heatmap galleries - 10 (Ungradable to 100)
  • Historical data in heatmap galleries
  • Recording quality - Low
  • Notes - Unlimited *

ANALYTICS

  • Events - 4
  • Funnels - 1
  • Export graphs

DATA ACCESS

  • Data history - 1 month
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
Business Mobile (Mobile app)
$95 /Month

Business Mobile
More data, deeper analysis

  • Sessions/month -15,000 (Upgradable to 200,000)
  • Data history - 1 month (Upgradable to 12 months)
  • Events - 12 (upgradable to 60)
  • Funnels - 4 ( Upgradable to 20)
  • Heatmaps galleries - 30 (Upgradable to 100)
  • Sessopm vault
  • Standard integrations


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - up to 200,000
  • Visitor journey
  • Number of heatmap galleries - 30 (Ungradable to 100)
  • Historical data in heatmap galleries
  • Session vault
  • Rendering modes
  • Recording quality - Low/Mid/High
  • Frame rate
  • Notes - Unlimited *

ANALYTICS

  • Events - 12 (Upgradable to 60)
  • Funnels - 4 (Upgradable to 20)
  • Export graphs
  • Merge events

DATA ACCESS

  • Data history - (Up to 12 months)
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification
  • Standard integrations
  • Sampling - ADD-ON
  • Public REST API - ADD-ON


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
Ultimate Mobile (Mobile app)
Custom

Ultimate Mobile
Tailor-made solution

  • Sessions/month - Custom
  • Data history - Custom
  • Events - Custom
  • Funnels - Custom
  • Heatmaps galleries - Custom
  • Sessopm vault
  • Standard integrations
  • Enterprise features - ADD-ON


RECORDINGS AND HEATMAPS

  • Recording platform - iOS +Android
  • Supported frameworks - iOS, Android, React Native, Unity, Unreal, Flutter, Cocos, Cordova/Ionic, and Xamarin
  • Sessions/month - Custom
  • Visitor journey
  • Number of heatmap galleries - Custom
  • Historical data in heatmap galleries
  • Session vault
  • Rendering modes
  • Recording quality - Low/Mid/High
  • Frame rate
  • Notes - Unlimited *

ANALYTICS

  • Events - Custom
  • Funnels - Custom
  • Export graphs
  • Merge events

DATA ACCESS

  • Data history - Custom
  • Retroactive data
  • Personal data anonymization
  • GDPR Compliance
  • API and user identification
  • Standard integrations
  • Sampling - ADD-ON
  • Public REST API - ADD-ON


ADMINISTRATION AND SUPPORT

  • Projects - Unlimited *
  • Team members - Unlimited *
  • Live chat support
  • Single sign-on - ADD-ON
  • Custom paperwork
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 14/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Smartlook pricing.

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Smartlook Reviews

OVERALL RATING
4.5
Based on 1,134 Rating(s)
Rating Distribution
  • 78.4 %
  • 18.9 %
  • 1.8 %
  • 0.2 %
  • 0.8 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Smartlook

Smartlook - Get an insider look
Smartlook - Get an insider look
Smartlook - Funnels
Smartlook - Event tracking made simple

Smartlook Screenshots

Platform type
Choose an occupation
Type in your business name
Installation
Deploying the code snippet
Adding more websites
Switching between different websites
Inviting users
Platform type
Platform type
Choose an occupation
Type in your business name
Installation
Deploying the code snippet
Adding more websites
Switching between different websites
Inviting users

Smartlook FAQs

Smartlook is Heat Map Software. Smartlook offers the following functionalities:

  • Team Sharing
  • GDPR Compliance
  • Form Testing
  • JavaScript Error Detection
  • Custom Targeting
  • Optimization Tool
  • Funneling
  • Customer Feedback
  • Filtered Results
  • Session Recording
  • A/B Testing

Learn more about Smartlook features.

Yes, Smartlook provides API.

Customers

Miele
Miele
O2
O2
Conrad
Conrad
Kiwi.com
Kiwi.com

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com