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Updated on: March 1, 2021
What is Piwik PRO ?
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Piwik PRO

Analytics Suite Designed for Data-sensitive Industries
(35 Ratings) Write Review

Piwik Pro tracks user behavior even in the most secure areas while being privacy-compliant, available on-premises and also in the cloud. It also managed GDPR consent. Piwik Pro Analytics Suite has renowned capabilities to manage tags that deploy custom triggers without IT support, run on-site retargeting, customize reports and dashboards and many more. Piwik Pro provides full compliance with privacy and security laws worldwide. It provides 100% of data ownership and no data is ever shared with third-party servers. You can combine data collected through Piwik Pro analytics suite to build extremely accurate profiles of your customers and research their user behavior patterns on the most granular level. You can get a complete picture of your customer’s behavior by integrating first-party data from web analytics, your company’s CRM, offline sources, forms, and other sources. It also provides the ability to create ad-hoc custom reports which gives peak performance even for high traffic websites with up to 2 billion actions per month. You can build reports and advanced charts in seconds with a simple drag and drop editor.

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Piwik PRO Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business
API Location / Phone Number Wrocław, Poland / +48 717166950
Deployment SaaS/Web/Cloud Category Web Analytics Software Mobile Analytics Software

Piwik PRO Pricing

Pricing ModelFree Trial , Subscription
Business (Cloud)
Custom

Features

  • Up to 2 Million Actions per Month
  • Web and App Analytics
  • Tag Manager
  • GDPR Consent Manager
  • ISO 27001 Certified data center
  • Fully-redundant infrastructure with 99 percent SLA
  • Microsoft Azure GDPR-compliant cloud infrastructure, hosted in the location of your choice: Germany, Netherlands, USA
  • Email support
  • Live chat
  • User training
  • Professional Onboarding

Contact the vendor to get the latest pricing detail.

Enterprise (Cloud)
Custom

Features

  • Greater than 2 Million Actions per Month
  • Includes features of Business plan, plus
  • Customer Data Platform
  • On-Site Retargeting
  • Intranet Analytics
  • Dedicated Account Manager

Contact the vendor to get the latest pricing detail.

Piwik PRO Intranet Analytics
Custom

Track intranet activity and staff engagement

Features

  • SharePoint 2010, 2013, 2016
  • Office 365
  • Confluence
  • Any custom Website or App
  • Private Cloud
  • Your own infrastructure
  • Single- and Multi-server setups available
  • Self-support portal
  • Email plus Phone support
  • User training
  • Professional Onboarding
  • Dedicated Account Manager

Contact the vendor to get the latest pricing detail.

Piwik PRO Analytics Suite
Custom

Enterprise Analytics guaranteeing 100 percent data control

Features

  • Web and App Analytics
  • Tag Manager
  • GDPR Consent Manager
  • Customer Data Platform
  • On-Site Retargeting
  • Private Cloud, infrastructure in the US, Netherlands or Germany
  • Your own infrastructure
  • Single- and Multi-server setups available cloud infrastructure in the Netherlands, Germany or in the US
  • Includes features of Piwik PRO Intranet Analytics plan

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 27/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Piwik PRO FAQs

Piwik PRO is Web Analytics Software. Piwik PRO offers the following functionalities:

  • Heatmaps
  • Event Tracking
  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • User Interaction Tracking
  • Time on site Tracking
  • Report Generation
  • Multiple Site Management
  • Alert Notifications

Learn more about Piwik PRO features.

Piwik PRO provides a custom pricing for their software.

Learn more about Piwik PRO pricing.

No, Piwik PRO does not offer a free plan.

Learn more about Piwik PRO pricing.

Yes, Piwik PRO provides API.

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Piwik PRO Reviews

OVERALL RATING
4.6
Based on 35 Rating(s)
Rating Distribution
  • 72.7 %
  • 27.3 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 30 April 2018)
"Using it during a convention"

What do you like best?

Great interface and fabulous applications

What do you dislike?

Not much i found it works well. Maybe how it works with other apps.

Recommendations to others considering the product

Try it helped us a lot.

What business problems are you solving with the product? What benefits have you realized?

Reviewing stats such as participants tracing them and how it looks, the numbers.

...more
Source : g2crowd.com
(Reviewed on 15 July 2016)
"Amazing Reporting"

What do you like best?

The #1 thing I like is the ability for all tracking information to be stored privately and not be used by the company for their own gain. So the data I collect is truly my own, an absolute necessity for business with sensitive consumer information!

What do you dislike?

Honestly the only negative is that I would be responsible for my own data - but they provide a hosted solution that is wonderful as well. There isn't much to dislike!

Recommendations to others considering the product

This will not be an easy copy and paste installation unless you want to use their cloud platform - which is also great, by the way!

What business problems are you solving with the product? What benefits have you realized?

#1 problem solved is ownership of the data collected and Piwik is the best solution!

...more
Source : g2crowd.com
(Reviewed on 05 July 2016)
"The Google Analytics Alternative"

What do you like best?

An awesome solution for private web, mobile app, and marketing campaign analytics. Best-in-class features and functionality out-of-the-box. A beautiful user interface that makes the system easy-to-use.

What do you dislike?

Functional customization requires development skills. A few tracking features are ineffective due to Google's monopoly and their anti-competitive tactics.

Recommendations to others considering the product

Awesome solution for private web analytics.

What business problems are you solving with the product? What benefits have you realized?

Website analytics, mobile app analytics, marketing campaign analytics. Created custom dashboards and reports.

...more
Source : g2crowd.com
(Reviewed on 14 April 2016)
"Robust features and smooth operation"

What do you like best?

Piwik installs easily and doesn't interfere with the user experience. It also includes a robust Javascript API comparable to the industry leader and a PHP-based extension system. Even if Piwik doesn't have a feature I might want, I apparently have the ability to program just about any new feature as an extension. Some of these, like the database status reporter, provide indispensable information about the health of the server. The built-in Geolite database downloader is another welcome surprise.

The reports are highly customizable and easy to work with. It also filters out referral spam, which is something Google doesn't do.

What do you dislike?

The interface feels a little rough around the edges. I'd also like to see it use a front controller design pattern that keeps code besides index.php out of the webroot, but these are things that can be improved down the road. I'd also like to see a more attractive default theme. As is, it's a little on the ugly side.

Recommendations to others considering the product

It's very easy to install, so just give it a try and see for yourself.

What business problems are you solving with the product? What benefits have you realized?

I'm trying to track and maximize conversions. Piwik provides detailed information on individual users, which Google only allows in aggregate. This allows much more accurate generation of narratives to describe the desires of users on the site.

...more
Source : g2crowd.com
(Reviewed on 24 March 2016)
"Powerful, free analytics with support for a wide range of platforms. "

What do you like best?

Piwik installs rapidly, configures easily, and presents its data in a form which is useful for execs and admins alike. I set up Piwik to email daily reports to my CEOs, and that has saved me significant time which I formerly spent interpreting and explaining previously cryptic traffic analysis reports. I use a single Piwik instance to monitor several clients' sites, so it's saved time from an administrative standpoint as well as a site development one.

What do you dislike?

Very little. It's great software.

The Drupal e-commerce extensions are currently not working for me on an older instance of Drupal, but several other modules and, indeed, the Drupal 6 core, are EOL, so I am not inclined to attribute that issue to Piwik developers.

Recommendations to others considering the product

Piwik is simple to install, and free. I'd recommend installing it on a spare server and trying it out, I believe it compares favorably to many paid offerings.

What business problems are you solving with the product? What benefits have you realized?

Piwik's multiple site support has saved significant time, where I formerly had to gather reports from multiple client sites, I now need only check Piwik's single dashboard. Piwik's digest reports are an excellent time-saving feature as well, and are self-explanatory enough for tech-illiterate execs.

...more
Source : g2crowd.com
(Reviewed on 07 March 2016)
"representative quality of open source product"

What do you like best?

Possibility to host an instance of piwik on a server which we control, enables us to gather analytics while respecting people's privacy.

What do you dislike?

It takes some additional work to enable geolocation of IP addresses.

Recommendations to others considering the product

Try it and think about benefit of respecting privacy of people who visit websites you run.

What business problems are you solving with the product? What benefits have you realized?

Understanding of traffic to our websites and navigation patterns of people who visit them. It feels encouraging to publish quality content when you see that people take time to get time to read it.

...more
Source : g2crowd.com
(Reviewed on 21 January 2016)
"Analytics for developer"

What do you like best?

Developer api that help developers to use data and make custom report.

What do you dislike?

Piwik is using SQL db and there is no think of scale up and you could not use it for heavy traffic enterprise services.

Recommendations to others considering the product

Please consider you have to configure it well.

What business problems are you solving with the product? What benefits have you realized?

Use as analytic server of ad network.

...more
Source : g2crowd.com
(Reviewed on 20 January 2016)
"Great behind the firewall substitute for Google Analytics"

What do you like best?

Piwik is easy to configure, set up and use in environments where you are unable to use Google Analytics. The user interface is intuitive and end users love the data visualizations available out of the box. Developers find it easy to use and setup.

What do you dislike?

There can be some scaling issues with high traffic installations, but the necessary changes are well documented on the Piwik site. It would be nice to have a data admin tool to remove erroneous records form the data. Some of our internal users leave the tracking on when conducting QA and load testing.

Recommendations to others considering the product

Try it out, you'll like it.

What business problems are you solving with the product? What benefits have you realized?

Our business issue was tracking internal site and application usage without losing control of our data, Our security and legal departments decided that Google Analytics did not give us acceptable data ownership. Our business issue was tracking internal site and application usage without losing control of our data, Our security and legal departments decided that Google Analytics did not give us acceptable data ownership. Piwik has made it much easier for us to allow tracking and run a self-service analytics platform within our organization.

...more
Source : g2crowd.com
(Reviewed on 19 December 2014)
"Great Google Analytics alternative"

What do you like best?

You, as a user, are in control of the data that is saved. I'll like the fact that I can install it on a server of our own and not in the US.

What do you dislike?

For inexperienced users it can be a bit hard to find the details they are interested in. It's build by developers with lots of features, but I would like to be able to present a minimal view to my users.

What business problems are you solving with the product? What benefits have you realized?

I now primarly use Piwik to monitor which browser support we need to maintain on certain websites. It has resulted in dropping IE8 support on multiple sites, cutting costs.

...more
Source : g2crowd.com
(Reviewed on 08 November 2014)
"Piwik is Fantastic"

What do you like best?

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the equivalent or better and easily manage the whole thing in-house, isn't that prefereable? Once you get a database setup on your system and it is ready, the install is painless as are the one click updates. Pretty eye-candy and useful graphs and filters and options abound

What do you dislike?

I know there is no one size fits all, but like most open source project [ at least when I first installed it] you have to know how to prep your machine [Ubuntu in my case] by creating a database with user and password prior to attempting the install. This is not a problem for me, but is always an impediment to widespread use among non [at least] medium-core users who can setup a database on their system.

Recommendations to others considering the product

Try it and see what it can do for you. If you need assistance...there are people like me out there to help with the basics or can be hired to help implement and expand.

What business problems are you solving with the product? What benefits have you realized?

Quick dashboard visualization of web traffic to multiple sites and subdomains within.

I run my own BI/data consulting company and am the CEO and technical expert...so I do not know how to classify primary role...there should be an option for all the above.

...more
Read All Reviews

Videos on Piwik PRO

Piwik PRO Customer Data Platform: How to Enable Audience Tracking
Piwik PRO Analytics: Visitor Reports

Piwik PRO Screenshots

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