Home/Compare/Smartlook vs FullStory
Updated on: December 4, 2020

Smartlook vs FullStory

96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website Visit Website
ADD PRODUCT
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
Visit Website Visit Website

Overview

Summary

It is an efficient web analytics tool to get an insider look about your products and services. It has visitor recording feature, which identifies your website visitors and tracks their conversations in order to collect their feedbacks. In addition, heatmap helps you to get superior UX insights and shows you where your visitors clicking on a web page. Using built-in tools of Smartlook, you can able to track all the events on your web pages. It also has conversion funnels that will indicate about massive drop between the steps in your funnel. Incorporating this software will help you to make better decisions to increase your revenue and retain your customers. ..read more

Fullstory houses a host of features for detailed heatmap generation and other analytics. The first being the heatmaps, which is generated by tracking the user’s activity on your website. The heatmaps are generated with sprayed colours of different tones on various segments on your website, depending upon the level of interaction made. You can analyze the reports by filtering the results on the basis of filter like Top users, the device used, etc. Fullstory can also record the entire user session so that you never miss any detail of how user interaction. Alongside the user’s interaction, it also records and detects errors in JavaScript console logs. Concerning the user’s privacy, it prevents collecting of sensitive user's data like location, IP address and web domain. It also identifies error/dead clicks, bugs, and pop-ups that degrade the user’s experience. Minute details like rage click and thrashing mouse also taken into account by the software. Moreover, you can also export CSV userlist for your searches and segments. Lastly, you can share the reports with other team members using the ‘Collaborate’ feature. ..read more

Features

A/B Testing

Chat Integration

Custom Targeting

Customer Feedback

Filtered Results

Form Testing

Funneling

GDPR Compliance

JavaScript Error Detection

Optimization Tool

Real-time View

Session Recording

Team Sharing

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Czechia, Europe

Atlanta, Georgia

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Events : 2
  • Funnels : 1
  • Heatmaps : 3
  • Sessions per Month : 1500
  • Data history : 1 Month
Starter
$39 /Month

$40 per month billed 3 months once

Features

  • Always-on recording
  • Includes features of Free plan, plus
  • Events: 4
  • Heatmaps: Unlimited
  • Sessions/month: 7500
  • Data history: 1 month

Pricing based on number of sessions/month

Power
$99 /Month

Features

  • Includes features of Starter plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Heatmaps: Unlimited
  • Sessions/month: 25000
  • Data history: 1 month

Pricing based on number of sessions/month

Free (Native mobile app)
Free

Features

  • Recording platform: iOS plus Android
  • Events 2
  • Funnels 1
  • Always-on recording
  • Sessions per Month: 5000
  • Data history: 1 Month
Starter (Native mobile app)
$66 /Month

Features

  • Includes features of Free Mobile plan, plus
  • Sessions per Month: 25000
  • Data history: 1 Month
Power (Native mobile app)
$135 /Month

Features

  • Includes features of Starter Mobile plan, plus
  • Events: Unlimited
  • Funnels: Unlimited
  • Sessions per Month: 25000
  • Data history: 1 Month
Custom
Custom

Features

  • Recordings and heatmaps
  • Analytics
  • Data access
  • Administration and support
View Price Page
Free
Free

Features

  • Sessions per month - 1,000
  • User Trends
  • Event Funnels
  • Engagement Heatmaps
  • Dev Tools
  • Co-browsing
  • Frustration Signals
  • Rage Grade
  • Session Replay
  • OmniSearch
  • User Segmentation
  • Integrations
  • Session Notes
  • Shareable Session Links
  • Exclude Sensitive Data
  • Restrict by IPS, User Agent, or Location
  • Consent API
  • Custom Events
  • FS.Identify API
  • Delete Users
Business
Custom

Features

  • Include Free plan, plus
  • Session Replay
  • OmniSearch
  • User Trends
  • Event Funnels
  • Engagement Heatmaps
  • Dev Tools
  • Frustration Signals
Enterprise
Custom

Features

  • Include Business plan, plus
  • Conversions
  • Data Export
  • Segment Alerts
  • Multi-org management
  • SAML Single Sign-on
  • Priority Support Queue
View Price Page

SCREENSHOTS

Smartlook Screenshots
View 8 screenshot(s)
FullStory Screenshots
View 5 screenshot(s)

INTEGRATIONS

  • Intercom
  • WordPress
  • Joomla
  • Instapage
  • Wix
  • CS-Cart
  • Drupal
  • BigCommerce
  • Segment
  • Unbounce
  • OpenCart
  • Mixpanel
  • PrestaShop
  • Squarespace
  • Weebly
  • Magento
  • Google Analytics
  • Piwik PRO
  • Zendesk Support
  • Jimdo
  • LightSpeed Restaurant
  • Shopify
  • Shopware
    NA

ALTERNATIVES

Top alternatives to Smartlook

FullStory
Hotjar
Crazy Egg
Lucky Orange
Mouseflow

Top alternatives to FullStory

Hotjar
Smartlook
Crazy Egg
Lucky Orange
Mouseflow