Home/Heat Map Software/Hotjar
Updated on: January 23, 2022

What is Hotjar ?

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Hotjar - Heat Map Software
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95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Hotjar

Page Visitor Behaviour Insights Using Heatmaps and More
(536 Ratings) Write Review

Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website.

Hotjar Features Show All Features

Hotjar Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Malta, Europe / +1 (855) 464-6788
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Heat Map Software
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Hotjar Pricing

Pricing ModelFreemium , Subscription
Basic
Free

Features

  • Up to 35 daily sessions
  • Automatic data capture
  • Unlimited heatmaps
  • Up to 1,050 recordings/month
  • Create and store 3 surveys & incoming feedback widgets

Plus
$39 /Month

Features

  • Everything in Basic, and:
  • Up to 100 daily sessions
  • Powerful filters for recordings
  • Trigger recordings by page or event
  • Up to 3,000 recordings/month
  • Unlimited surveys & incoming feedback widgets
Business
$99 /Month

Features

  • Everything in Plus, and:
  • 500 - 2,500 daily sessions
  • Seven custom-built integrations
  • Analyze key user cohorts
  • Rage clicks and u-turns
  • Removal of Hotjar branding
  • Based on sessions needed
Scale
$389 /Month

Features

  • Everything in Business, and:
  • 4,000+ daily sessions
  • Dedicated Hotjar Customer Success Manager
  • SAML single sign-on (SSO)
  • Enough data for the largest sites
  • Full access to every feature
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Disclaimer: The pricing details were last updated on 02/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Hotjar pricing.

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Hotjar Reviews

OVERALL RATING
4
Based on 536 Rating(s)
Rating Distribution
  • 61.1 %
  • 27.9 %
  • 5.3 %
  • 0.7 %
  • 7.8 %
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Hotjar Screenshots

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Hotjar FAQs

Hotjar is Heat Map Software. Hotjar offers the following functionalities:

  • Session Recording
  • Filtered Results
  • Customer Feedback
  • Funneling
  • JavaScript Error Detection
  • Form Testing

Learn more about Hotjar features.

No, Hotjar does not provide API.

Hotjar Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com