OfficeAmp Pricing: Cost and Pricing plans

OfficeAmp Pricing

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Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
OfficeAmp pricing starts at $1/month, which is 95% lower than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

Standard $1.00 $1.00 per user / month

+$29 Base fee per month billed Yearly

Features

Issue Management

Add-ons : $1 per User per Month

Mailroom Assistant
Frontdesk Assistant

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Pro $2.00 $2.00 per user / month

+$39 Base fee per month billed Yearly

Features

Issue Management
Smart Q & A
Includes features of Add-ons

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Enterprise Custom

More than 200 employees, contact the vendor.

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 10/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

OfficeAmp FAQs

How much does OfficeAmp cost?

The pricing for OfficeAmp starts at $1.00 per user per month. OfficeAmp has 2 different plans:

Standard at $1.00 per user per month.
Pro at $2.00 per user per month.

OfficeAmp also offers a custom plan based on the customer's request.

Learn more about OfficeAmp pricing.

Does OfficeAmp offer a free plan?

No, OfficeAmp does not offer a free plan.

Learn more about OfficeAmp pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare OfficeAmp Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
OfficeAmp	1	per month	per user		OfficeAmp Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
Sitehelpdesk	-	-	-	+	Sitehelpdesk Pricing
Siit	23	per month	per user	+	Siit Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
Helpspot	594	per year	-	+	Helpspot Pricing
SeQure Internal Employee Helpdesk Software	-	-	-	+	SeQure Internal Employee Helpdesk Software Pricing
Jitbit Helpdesk	24.92	per month	-	+	Jitbit Helpdesk Pricing
DeskXpand	14	per month	per user	+	DeskXpand Pricing

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OfficeAmp Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

85%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

OfficeAmp Integrations

Slack Business Instant Messaging Software

OfficeAmp Pricing

Pricing Insights for Help Desk Software

OfficeAmp FAQs

Compare OfficeAmp Pricing Against Competitors

Free Software Alternatives to OfficeAmp

OfficeAmp Alternatives

OfficeAmp Features

Help Desk Features

OfficeAmp Integrations

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