GoSquared

About GoSquared

With GoSquared Analytics, real-time metrics are always at the fingertips, offering unparalleled insight into the website's performance. By automatically comparing the current metrics against previous timeframes, it cuts through the complexity, making it easier to gauge progress and patterns at a glance. Its innovative Smart Predictions feature goes a step further by intelligently estimating future traffic levels based on historical data, eliminating the need for cumbersome timeframe selections. With just one click, one can effortlessly switch between the day's, week's, or month's analytics, streamlining your workflow. GoSquared Analytics shines in its ability to reveal the engagement level of the content and whether it's successfully retaining visitor interest. Through its sophisticated event tracking, are provided with a clear view of the most frequently triggered events by the audience, offering actionable insights into user behavior. Additionally, it offers a detailed breakdown of the audience's device preference, whether they're browsing on a mobile, tablet, or desktop, enabling to tailor strategies accordingly. Moreover, GoSquared epitomizes convenience and accessibility by offering beautifully crafted, easy-to-read email reports that summarize website's performance, ensuring the team is always informed and ahead of the curve.

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Pricing

Free Trial Not Available
Starts at $9.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

80%
Momentum

60%
Popularity

83%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

GoSquared Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%

Unique Features

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Marketing Automation Features

Website Visitor Tracking

This feature allows you to analyze and understand the behavior of your website visitors.

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

Campaign Segmentation

A feature that helps to acquire more leads by evaluating anonymous website visitors along with their buying needs, preferences, and loyalty.

Analytics (ROI Tracking)

ROI (Return on Investment) evaluates the profitability of your expenditure on a marketing program and identifies the most effective campaigns to drive revenue.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Lead Nurturing

Timely following up with your leads in order to convert them into a prospective customer.

Landing Pages

Enables you to create an attractive platform where your subscribers will be directed to upon clicking on a link in the email

Email Drip Campaigns

An email drip campaign helps you automatically send a series of emails at regular intervals.

Multivariate Testing

Allows testing different variations of multiple webpage elements to find the best one among them

Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Web Analytics Features

Alert Notifications

Alerts the user when predefined criteria is met

Report Generation

Gathers data and generates reports as PDF file.

Time on site Tracking

Tracks the time that a visitor spends on your website

User Interaction Tracking

Identifies and tracks the visitors interaction on your websites

Conversion Tracking

Enables user to track customer conversion rate

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Event Tracking

Identifies the important events happening in your application

Heatmaps

Heatmaps show where users have clicked on a page

Multiple Site Management

Helps to analyze and track more than one websites

Goal Tracking

Allows to track progress to reach business objectives

GoSquared Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Starter $9.00 $9.00 per month

Features

100,000 pageviews
3 projects.
Unlimited team sharing
Email Reports
UTM Campaign Tracking
Event Tracking
Email support
GDPR Compliant
Strong Privacy Controls
Unlimited Data Retention

Standard $24.00 $24.00 per month

Features

500,000 pageviews
5 projects
Unlimited team sharing
Email Reports
UTM Campaign Tracking
Event Tracking
Email support
GDPR Compliant
Strong Privacy Controls
Unlimited Data Retention

Pro $49.00 $49.00 per month

Features

1 million pageviews
10 projects
Unlimited team sharing
Email Reports
UTM Campaign Tracking
Event Tracking
Email support
GDPR Compliant
Strong Privacy Controls
Unlimited Data Retention

Scale $99.00 $99.00 per month

Features

2.5 million pageviews
20 projects
Unlimited team sharing
Email Reports
UTM Campaign Tracking
Event Tracking
Email support
GDPR Compliant
Strong Privacy Controls
Unlimited Data Retention

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 14/02/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about GoSquared Pricing

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GoSquared Reviews

User Rating

4.5/5 (Based on 274 Ratings)

Rating Distribution

Excellent
57.3%
Very Good
31%
Average
10.9%
Poor
0.7%
Terrible
0%

User Sentiments

Real-time Analytics, User-friendly Interface, Live Chat Functionality, Customer Insight Reports

High Pricing, Limited Reporting Functionality, Mobile App Performance, Lack of Extensive Integrations

Do You Use GoSquared?

Write a Review

Review Summary

Many reviewers applaud GoSquared's user-friendly interface, comprehensive analytics capabilities, and robust set of features, emphasizing its suitability for businesses seeking an all-in-one digital analytics solution. They commend its ability to track website traffic, customer behavior, and marketing campaigns effectively. Additionally, reviewers highlight the excellent customer support provided by GoSquared, praising the team's responsiveness and helpfulness in resolving queries and issues promptly.