Customer interaction tracking is the process of collecting data about customer experiences at all levels of a company. A customer interaction tracking system not only keeps track of consumers who have purchased a product or service but also of potential customers and how they communicate with sales organizations in the future.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
Google Analytics
|
98 | 4.6 |
Matomo
|
93 | 4.3 |
Clicky
|
92 | 4.7 |
Mixpanel
|
90 | 4.4 |
Woopra
|
89 | 4.3 |
Hitsteps
|
88 | 4.6 |
Indicative
|
88 | 4.6 |
Plausible Analytics
|
87 | 5 |
Oribi
|
87 | 4.3 |
Piwik PRO
|
86 | 4.6 |
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