Home/Transactional Email Software/Mailgun
Updated on: July 9, 2020
What is Mailgun ?
Mailgun - Transactional Email Software : SaaSworthy.com
View Gallery
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Mailgun

A unique Email API Service
(194 Ratings) Write Review

Mailgun is an Email Marketing Solution with powerful APIs used to send, receive and track email. The software offers features like Email Logs, Email Analytics, Email Address Validation, and Bounce Management to prevent logs and Spam check. It has an Easy SMTP integration to route emails into your app or inbox to report on your data. A Global Software trusted by Software Development Teams like Github, Lyft, Shopify, Slack, Reddit and more.

Mailgun Features Show All Features

Mailgun Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA - 94104
Deployment SaaS/Web/Cloud Category Transactional Email Software Email Marketing Software

Mailgun Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
Flex

Pay as You Go

Features

  • Email APIs, SMTP Relay, and Webhooks
  • Suppression Management
  • Email Tracking and Analytics
  • 99.99% Guaranteed Uptime SLA
  • 5 Days of Log Retention
  • Detailed Documentation
  • 24/7 Ticket Support

Extra Emails and Validations

  • From $0.80 per 1000 emails
  • From $1.20 per 100 validations
Foundation
$35 /Month

Pricing varies based on number of employees

Features

  • 50000 emails
  • Email APIs, SMTP Relay, and Webhooks
  • Suppression Management
  • Email Receiving
  • Email Tracking and Analytics
  • 99.99% Guaranteed Uptime SLA
  • 1 Dedicated IP
  • Email Address Validations
  • Inbox Placement Tests
  • 5 Days of Log Retention
  • 1 Day Message Retention
  • Detailed Documentation
  • 24/7 Ticket Support

Extra Emails and Validations

  • $0.80 per 1000 emails
  • From $1.20 per 100 validations
Growth
$80 /Month

Pricing varies based on number of employees

Features

  • 100000 emails
  • Email APIs, SMTP Relay, and Webhooks
  • Suppression Management
  • Email Receiving
  • Email Tracking and Analytics
  • 99.99% Guaranteed Uptime SLA
  • 1 Dedicated IP
  • 1,000 Email Address Validations
  • 10 Inbox Placement Tests
  • 15 Days Log Retention
  • 3 Day Message Retention
  • Detailed Documentation
  • 24/7 Ticket Support
  • Instant Chat Support

Extra Emails and Validations

  • $0.85 per 1000 emails
  • From $1.20 per 100 validations
Scale
$90 /Month

Pricing varies based on number of employees

Features

  • Email APIs, SMTP Relay, and Webhooks
  • Suppression Management
  • Email Receiving
  • Email Tracking and Analytics
  • 99.99% Guaranteed Uptime SLA
  • 1 Dedicated IP
  • 5,000 Email Address Validations
  • 15 Inbox Placement Tests
  • Send Time Optimization
  • 30 Days of Log Retention
  • 7 Day Message Retention
  • Detailed Documentation
  • 24/7 Ticket Support
  • Instant Chat Support
  • Live Phone Support

Extra Emails and Validations

  • $0.80 per 1000 emails
  • From $1.20 per 100 validations
Enterprise
Custom

Features

  • Includes Scale plan, plus
  • Managed Deliverability Services
  • Rapid Fire Burst Sending SLA
Screenshot of the Vendor Pricing Page
Mailgun Pricing
View Full Screen

Disclaimer: The pricing details were last updated on 15/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Mailgun FAQs

Mailgun is Transactional Email Software. Mailgun offers the following functionalities:

  • Dashboard
  • Template Management
  • A/B Testing
  • Multi-factor Authentication
  • Predesigned Email Templates
  • SMTP
  • Webhooks
  • Email Personalization
  • Automated IP Warmup
  • Email History
  • Custom Reverse DNS
  • Email Tag
  • Custom Spam Filter
  • Email Suppression

Learn more about Mailgun features.

The pricing for Mailgun starts at $35.00 per month. Mailgun has 3 different plans:

  • Foundation at $35.00 per month.
  • Growth at $80.00 per month.
  • Scale at $90.00 per month.
    • Mailgun also offers a custom plan based on the customer's request.

      Learn more about Mailgun pricing.

No, Mailgun does not offer a free plan.

Learn more about Mailgun pricing.

Yes, Mailgun provides API.

Ask the Community View Community

Mailgun Alternatives Mailgun Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SendGrid
(477 RATINGS)
SendGrid
SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way...
Visit Website
Mailgun vs SendGrid
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mandrill
(88 RATINGS)
Mandrill
Mandrill is a transactional email API for Mailchimp users. It's reliable, powerful, and ideal for sending data-driven emails, including targeted e-commerce and...
Visit Website
Mailgun vs Mandrill
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SocketLabs
(51 RATINGS)
SocketLabs
SocketLabs is a smooth and dependable email service, which is trusted by developers and IT professionals for sending industry-leading deliverability. This...
Visit Website
Mailgun vs SocketLabs
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Postmark
(23 RATINGS)
Postmark
Postmark is an email service provider aimed at providing transactional email to customers. By preventing bulk promotional email, Postmark remains at the...
Visit Website
Mailgun vs Postmark
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SparkPost
(67 RATINGS)
SparkPost
SparkPost is an advanced delivery system for marketing and transaction emails. With sophisticated email features suitable for many applications, you are able...
Visit Website
Mailgun vs SparkPost
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Pepipost
(328 RATINGS)
Pepipost
Pepipost is an email delivery service a smooth user experience that is characteristic of high end softwares. Pepipost aims to provide solutions to issues...
Visit Website
Mailgun vs Pepipost
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Kingmailer
Kingmailer
Kingmailer software is a platform used to optimize the deliverability of your emails. Manage multiple domains to track and analyze performance of emails in...
Visit Website
Mailgun vs Kingmailer
85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Amazon SES
(113 RATINGS)
Amazon SES
Amazon Simple Email Service (Amazon SES) is a Cloud-Based Email sending service to send transactional emails. A secure platform used to send and receive...
Visit Website
Mailgun vs Amazon SES
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SMTP2GO
(833 RATINGS)
SMTP2GO
SMPT2GO looks after all your email service requirements from sending emails to tracking it till it reaches the recipient. It has a redundant, multi data center...
Visit Website
Mailgun vs SMTP2GO
80% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Flowmailer
Flowmailer
Flowmailer software is a platform used to manage emails delivery in minutes. The software offers Advanced Template Builder to design professional emails. Gain...
Visit Website
Mailgun vs Flowmailer

Mailgun Reviews

OVERALL RATING
4.2
Based on 194 Rating(s)
Rating Distribution
  • 164
  • 3
  • 2
  • 18
  • 7
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Jimmi NielsenSource : trustpilot.com
(Reviewed on 17 May 2020)
Reworked their interface to crap

Reworked their interface to crap. Incredible slow, confusing and just ugly as hell. After that they changed their pricing scheme, from free to hilarious expensive. For all people looking for alternatives, please check out: improvmx. Really nice platform. Simple to work with, fast and options for outgoing STMP (for premium)

...more
Ramzan VassoSource : trustpilot.com
(Reviewed on 11 May 2020)
was good service now avoid with all cost

was good service. now with new interface its so bad. dont recommend. become to slow and for little girls

...more
Thibaud LSource : trustpilot.com
(Reviewed on 15 April 2020)
Top level account deleted without explanations

We were paying the highest membership program of the platform.We validated with their support our mailing campaign and started it with them. Something very basic : 40K emails.After a few minutes, I received an email : "at this time, we’ve made the decision that we do not wish to continue our partnership together and your account has been permanently disabled."And now I can't contact them at all, they took my money, send a few emails, and shut down my account.One more thing, they are saying they can send 4.5 Millions emails in one minute for a campaign. This is just a lie. Sending 10K emails in our totally enabled account took nearly 10 minutes.

...more
Aleksandrs NSource : trustpilot.com
(Reviewed on 15 April 2020)
Mailgun can delete your account without verification, based on a request from the third-party side

Somebody sends them a request, and they deleted the account without any option to restore it.We didn’t get any request to cancel the account to our email at’s the major for this account, as they can see on the original database record. So somebody got somehow the access, send them a request from some other domain and Mailgun approve it without any verification for the major account. It seems that their database hijacked.They did not verify you without domain and email. So stay away from this service who doesn't care about personal data and your information and can delete everything based on the third-party side.We’ll go to court adding their support manager, who accepted the support request and deleted our account completely without asking the administrator.

...more
Vikram JainSource : trustpilot.com
(Reviewed on 08 April 2020)
I am very disappointed with there new…

I am very disappointed with there new pricing plan before it was 10k free emails/ months and now they made only 5k free email for 3 months and then pay as you go, i was okay with this also but they disable email route in this plan, very disappointed because we are paying as we go, all people doesn't need 50k email per month so why we need to buy $30/M to just use email routes. Let it be there are many good services available in market go for that.

...more
Tamas BSource : trustpilot.com
(Reviewed on 03 April 2020)
Outrageous support

Service provided by Mailgun is good, however the support team and their tone is just horrific!I opened a ticket to have them fix an error on an invoice they generated and they replied they can't do that, I should just pay anyway. When I mentioned that I'm not happy with this resolution, and told them I'll cancel my account if they can't fix it, they just said so be it: "We understand you must do what is best for your business"This is so frustrating and outrageous. How can a company afford to be so ignorant with their customers?This was by the way about an invoice of ~£6 (six GBP) and because of this attitude I'm not only leaving them for my side project, but going to migrate the corporate account as well to AWS SES.Ticket no: #1210351PS: Giving them 2 stars and not 1 because I really had a positive experience up until this point.

...more
Tom J. H.Source : trustpilot.com
(Reviewed on 03 April 2020)
Mailgun used to provide good service

Mailgun used to provide good service, but they no longer care.The tone of their service desk suggests they would really prefer that you don't write them.Maybe time to migrate out.(ticket number 1207428)--------------Edit: after this review, I was able to receive helpful response from Mailgun. I'll go ahead and bump the review from 2 to 3 stars.. hopefully others can get helpful responses without having to complain publicly.

...more
James K.Source : trustpilot.com
(Reviewed on 23 March 2020)
DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE! WARNING. Absolutely pathetic customer support. So bad I cancelled my account, after cancellation of my account they proceeded to charge me again for services which I already paid for before cancellation... which meant I had to completely cancel my credit card. But here is the kicker! Once your account is cancelled, it is deleted and you are unable to raise support tickets again and no way to contact them unless you create a new account and input your credit card details again so they can charge you again. This is not how a 21st century tech company is run. No wonder they are failing miserably. So now I am left $245 out of pocket for services I never used or intended to use. I smell a class action lawsuit and bankruptcy coming soon if they don't fix their support.Instead of handling the support tickets maturely the support staff repeat themselves and write the same robotic answers, until you have enough and lose your cool only then customer "success" managers go in on a personal vendetta to call you stupid for asking help with mail integration or account cancellation! And paying extra for phone customer support is a rip off!PLEASE PLEASE GO WITH SENDGRID OR SES FROM AMAZON. You will be doing yourself a big big favor. WHAT A JOKE. DO NOT USE. WARNING!

...more
Zak ShearmanSource : trustpilot.com
(Reviewed on 22 March 2020)
Good product, horrible support

The product is good itself, but God forbid you have to speak to their support team. They have the brainpower as if you're speaking to a 10-year-old, barely understanding what your saying and in my case, they just didn't respond to my response when they didn't understand my issue and I tried to clarify it.If you experience any issues, run for your life.In response to the company response, I would like to confirm that I did not receive a response. I would post a link buy TrustPilot blocks it.

...more
Jorge GeorgeSource : trustpilot.com
(Reviewed on 03 March 2020)
The service was good at the beginning

The service was good at the beginning, however, one server had a SPAM problem and my account got immediately disabled without any warning or advance notice. If they had contacted me I could have fixed the SPAM issue ASAP. Moreover, their billing is quite weird, they are still sending invoices for a small amount after they canceled my account, however, I'm unable to close the account or delete my credit card from their system...EDIT: Account disabled due to SPAM: [Request #1170205]. Asked to delete my account from your system [Request #1188254] I received a confirmation and my credit card was deleted. However, my account is still available (i can login). What I want, and I should have the right to do so, is for you to delete all my personal and company information from your system, including but not limited to phone number, name and email address. Thank you for your understanding.

...more
Read All Reviews

Videos on Mailgun

Mailgun Screenshots

screenshots
screenshots
screenshots
screenshots
Mailgun screenshot: Intelligent routing with Mailgun
Mailgun screenshot: Mailgun
Mailgun screenshot: Mailgun reports
Mailgun screenshot: Mailgun's mailserver logs
screenshots
screenshots
screenshots
screenshots
screenshots
Mailgun screenshot: Intelligent routing with Mailgun
Mailgun screenshot: Mailgun
Mailgun screenshot: Mailgun reports
Mailgun screenshot: Mailgun's mailserver logs