Home/Transactional Email Software/Mailgun
Updated on: October 20, 2019
What is Mailgun ?
Mailgun - Transactional Email Software : SaaSworthy.com
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Mailgun

A unique Email API Service
(180 Ratings) Write Review

Mailgun is an Email Marketing Solution with powerful APIs used to send, receive and track email. The software offers features like Email Logs, Email Analytics, Email Address Validation, and Bounce Management to prevent logs and Spam check. It has an Easy SMTP integration to route emails into your app or inbox to report on your data. A Global Software trusted by Software Development Teams like Github, Lyft, Shopify, Slack, Reddit and more.

Mailgun Features Show All Features

Mailgun Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact San Francisco, CA - 94104
Deployment SaaS/Web/Cloud Category Transactional Email Software Email Marketing Software

Mailgun Pricing

Pricing ModelFreemium , Subscription
How much does Mailgun cost ?
The pricing for Mailgun starts at $79.0 per month. Mailgun has 2 different plans such as - Production at $79.0 per month and Scale at $325.0 per month. Mailgun offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Concept

Test the platform with no commitment. Pay as You Go.

Features

  • 10000 emails free
  • 100 validations free
  • 5 days of log retention
  • Email Analytics
  • Guaranteed Uptime SLA
  • 24/7 Ticket Support

Extra Emails and Validations:

  • From $0.50 per 1000 emails
  • From $1.00 per 100 validations
Production
$79 /Month

Increase your deliverability and manage user access

Features

  • 100000 emails
  • 1000 validations
  • Includes features of Concept plan, plus
  • 15 days of log retention
  • 1 dedicated IP
  • User management

Extra Emails and Validations :

  • $0.60 per 1000 emails
  • From $0.90 per 100 validations
Scale
$325 /Month

Optimize your performance and get world-class support

Features

  • 500000 emails
  • 5000 validations
  • Includes features of Production plan, plus
  • 30 days of log retention
  • Chat and Live phone support

Extra Emails and Validations:

  • $0.45 per 1000 emails
  • From $0.80 per 100 validations
Enterprise
Custom

Build a proactive solution customized to your needs

Features

  • Custom Emails
  • Custom Validations
  • Includes features of Scale plan, plus
  • Managed email service
  • Rapid Fire burst sending
  • Custom Features
  • Extra Emails and Validations : Custom

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 15/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Mailgun Reviews

OVERALL RATING
4.6
Based on 180 Rating(s)
Rating Distribution
  • 170
  • 4
  • 0
  • 2
  • 4
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Source : g2crowd.com
(Reviewed on 01 August 2019)
"Bad Response "

What do you like best?

There is no buddy can take responsibilities,

When I send a mail regarding campaign there is no response from customer care executives.

What do you dislike?

Communication gap... They said 24X7 customer care service but there was a response from executives is very bad

What problems are you solving with the product? What benefits have you realized?

Just only account verification system

...more
Source : g2crowd.com
(Reviewed on 31 July 2019)
"Mailgun Review"

What do you like best?

The ten thousand quota of free email per month. And be possible to create SMTP credentials to send emails.

What do you dislike?

When using SMTP credentials in Mailgun and routes to Gmail, the first redirected emails go to Spam.

Recommendations to others considering the product:

Mailgun is an email automation service provided by Rackspace. It offers a complete cloud-based email service for sending, receiving and tracking email sent through your websites and applications. Mailgun features are available through an intuitive RESTful API or using traditional email protocols like SMTP.

What problems are you solving with the product? What benefits have you realized?

To configure a free mail system with a custom domain and with a large free quote. To send an email to a lot of contacts at once using the Mailgun API.

...more
Source : g2crowd.com
(Reviewed on 18 July 2019)
"Mailgun"

What do you like best?

We have been using Mailgun to verify emails before sending them to our prospective clients, a service that has worked to our advantage. In addition, Mailguns API is very well documented which has enabled our team of developers to quickly and successfully integrate mailgun to our internal e-mail management suite. Further, mailguns tracking capabilities are quite awesome and we are able to analyse events such as the number of people who have opened our emails and those who have clicked links within those emails.

What do you dislike?

Mailgun retention period of 5 days for the free accounts is the one thing that we dislike.

Recommendations to others considering the product:

I highly recommend Mailgun. It has really helped us in ensuring that we deliver emails with speed and accuracy

What problems are you solving with the product? What benefits have you realized?

We use mailgun to send emails to our clients and also to send and receive emails within the organization with our email management suite that is configured to use mailgun. Mailgun delivers the emails with speed and accuracy which works to our advantage as communication is made easy and reliable.

...more
Source : g2crowd.com
(Reviewed on 16 July 2019)
"Mailgun"

What do you like best?

I like mailgun very much as it gives me the tools that enable me to track emails that I have send to my clients. In addition, the way mailgun process my inbound emails is very commendable. It parses the email and converts it to UTF-8 and the routing features are awesome. To add on that, Mailgun enables me to segment my users so that I can deliver personalized messages to that group of users. Further, Mailgun has really made it easy to A/B test my emails, subject lines and landing pages to my audience which makes it easy for me to launch the best version of the landing pages.

What do you dislike?

In my interactions with mailgun over the years, I haven't had anything to complain about

Recommendations to others considering the product:

I highly recommend Mailgun to users looking to ensure that all their emails are delivered and it can even help in tracking in opens and clicks happening in the emails.

What problems are you solving with the product? What benefits have you realized?

Mailgun has really helped us to A/B test our mails before sending them to all our subscribers also in verifying emails to ensure that they exist.

...more
Source : g2crowd.com
(Reviewed on 03 July 2019)
"Mailgun - Email Management on another level"

What do you like best?

I like the email verification service that comes with mailgun. With this, I am able to verify if an email address exists before sending the mail and whats more cool is that mailgun offers 100 free verification every month. I like that the email template builder makes it easy to build email templates that work across all major email clients ensuring that clients get the same experience no matter which email client they use.

What do you dislike?

I think that mailgun is great and I have used it quite a lot for the past 3 years but I haven't come a challenge that couldn't be resolved within 24 hours. So, for me, there is not a single thing that I dislike about mailgun.

What problems are you solving with the product? What benefits have you realized?

We are using mailgun to send verification emails to our clients, we also use it to send transnational emails and the email template builder is just awesome. We are benefiting from the many features mailgun offers such as email verification, and the template builder which makes it easy for us to build custom templates.

...more
Source : g2crowd.com
(Reviewed on 01 July 2019)
"Mailgun "

What do you like best?

I love that I can use mailgun to send emails via the api from our school web application and then track the opens and clicks using mailgun. I also like that I can setup mailgun webhooks to receive events happening into my web application and then I can act on those events

What do you dislike?

I don't like the retention period of logs especially for the free plan. After 5 days you are not able to access these logs

Recommendations to others considering the product:

I recommend mailgun to users. So far am content with their services

What problems are you solving with the product? What benefits have you realized?

I use mailgun to send transactional emails to my clients and then track the opens and clicks so as to follow up depending on the action they took.

...more
Source : g2crowd.com
(Reviewed on 29 June 2019)
"Mailgun"

What do you like best?

What I like best so far about mailgun is it's ease to intergrate with my application through their api. With Mailgun, I get to to track certain events such as when a user opens an email or when a link in the email is clicked.

What do you dislike?

One of the major downside is that logs are retained for only five days when you are on the free plan.

Recommendations to others considering the product:

I recommend mailgun. It is easy to use and the email features that mailgun supports are awesome providing you with the best email experience for your application.

What problems are you solving with the product? What benefits have you realized?

I use mailgun to send transactional emails from our web application.

...more
Source : g2crowd.com
(Reviewed on 05 May 2019)
"Works seamless "

What do you like best?

Mailguns set up is simple and quick and it works seamlessly

What do you dislike?

It does take a little bit of time setting up the mail servers

Recommendations to others considering the product:

Make sure you have access to your mail servers

What problems are you solving with the product? What benefits have you realized?

Sending clients emails quick and easy

...more
Source : g2crowd.com
(Reviewed on 07 April 2019)
"Mailgun works perfectly for my site."

What do you like best?

It was very easy to switch to Mailgun sending email using the SMTP, and then later upgrade to the API. However best of all was the introduction into the world of email reputation.

What do you dislike?

tech support can take a day to respond, and the responses tend to be cookie cutter and not always customized to my issues. The reality is that the issues are normally at my end, but I may be asking for some info to try to solve the issue.

What business problems are you solving with the product? What benefits have you realized?

I was limited in how many emails I could send through my company email system. This was stepping up into the big leagues. For me a 25,000 recipient email is a big mailing, and Mailgun beautifully solved the issue.

...more
Source : g2crowd.com
(Reviewed on 07 April 2019)
"Great service"

What do you like best?

We use Mailgun for automated transactional emails. The platform is very easy to use, and it provides lots of reports and analytics which help us keep track of data regarding the volume of emails sent out, bounces, unsubscribes. It helps us figure out what email is not being sent anymore, or if there's any other unusual behaviour, and then explore why.

What do you dislike?

With our current plan, we only get 15 Days Log Retention

What business problems are you solving with the product? What benefits have you realized?

We can send automated transactional emails and see reports. It's a great tool.

...more
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Mailgun Screenshots

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Mailgun screenshot: Intelligent routing with Mailgun
Mailgun screenshot: Mailgun
Mailgun screenshot: Mailgun reports
Mailgun screenshot: Mailgun's mailserver logs
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Mailgun screenshot: Intelligent routing with Mailgun
Mailgun screenshot: Mailgun
Mailgun screenshot: Mailgun reports
Mailgun screenshot: Mailgun's mailserver logs