MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Quality monitoring of calls, chats and emails: scorecards, AI agent evaluation, speech analytics.
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Free Trial
Not available
The Average Cost of a basic Call Center Software plan is $39 per month.
42% of Call Center Software offer a Free Trial , while 8% offer a Freemium Model .
Does CrossCX offer a free plan?
No, CrossCX does not offer a free plan.
Learn more about CrossCX pricing.
What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
CrossCX
|
- | - | - | CrossCX Pricing | |
CloudTalk
|
25 | per month | per user | CloudTalk Pricing | |
TalkDesk
|
85 | per month | per user | TalkDesk Pricing | |
CallTools
|
- | - | - | CallTools Pricing | |
Bright Pattern
|
- | - | - | Bright Pattern Pricing | |
CircleLoop
|
6.45 | per month | per user | CircleLoop Pricing | |
Nextiva
|
18.95 | per month | per user | Nextiva Pricing | |
CallHippo
|
16 | per month | per user | CallHippo Pricing | |
Call Center Studio
|
- | - | - | Call Center Studio Pricing | |
Voiptime
|
- | - | - | Voiptime Pricing |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Keyword Spotting
Detect predefined words and phrases in conversationsMulti-language Support
Available in multiple languages to support global customersNoise Filtering
Eliminates noise and improves clarityTrend and Pattern Indicators
Helps to identify recurring themes for decision-makingCompliance and Privacy Control
Redact sensitive information and meet legal requirementsTalk Listen Ratio
Measure pauses, interruptions, and talk/listen balanceEmotion Detection
Real-time mood analysis to identify stress, excitement, or dissatisfaction beyond sentiment polarity.Speaker Separation - Diarization
Identify and differentiate between multiple speakers in an audio recording.Speech to Text
Facility to convert spoken words into textCall Recording
Facility to record calls with a set of conditions and complianceSaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]
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