Home/Mobile Analytics Software/CleverTap
Updated on: June 17, 2019
What is CleverTap ?
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CleverTap - Mobile Analytics Software : SaaSworthy.com
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CleverTap

Intelligent marketing platform for long-term growth.
★★★★★
★★★★★
(100 Ratings) Write Review

CleverTap will help you to build powerful mobile engagement strategies. Using this platform, you can easily collect, analyze and act on customer insights in real-time. It has funnels to identify the conversion blockers that minimizes your user conversion rate. It also has retention cohorts to measure user retention and business metrics. In addition, you can visualize the navigation flow of your users. You can run predefined campaigns for increasing user retention and can run scheduled campaigns based on user behaviour. It allows you to send personalized messages to your users. Moreover, it has effective user segmentation to group your users based on their activity and location.

CleverTap Features Show All Features

CleverTap Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Sunnyvale,US /+1 415-513-5756
Deployment SaaS/Web/Cloud Category Mobile Analytics Software Marketing Automation Software Web Analytics Software

CleverTap Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does CleverTap cost ?
The pricing for CleverTap starts at $999.0 per month. CleverTap has a single plan - Business at $999.0 per month. CleverTap offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Starter
Free

Starter Plan Features

  • Complete Analytics
  • 5 Campaigns per channel
  • Uninstall Tracking
  • Campaign Tracking
  • API Access

Business
$999 /Month

Business Plan Features

  • All Starter Plan Features (plus)
  • Unlimited Behavioral Segments
  • Unlimited Campaigns
  • A/B Testing
  • Live Onboarding

Enterprise
Custom

Contact Us

Enterprise Plan Features

  • All Unlimited features
  • Data Science Insights
  • Industry Benchmarks
  • Customized Training Packages
  • Dedicated Success Manager

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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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CleverTap Reviews

OVERALL RATING
4.5
Based on 100 Rating(s)
Rating Distribution
  • 92
  • 8
  • 0
  • 0
  • 0
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 04 April 2019)
"Good Overall Experience"

What do you like best?

- Segmentation of users

- Boards functionality

- Ability to create journeys

What do you dislike?

- List upload to send an email or any other communication (list upload option which is there currently enables to upload user properties only)

- Not many templates available for pop-ups

What business problems are you solving with the product? What benefits have you realized?

Sending notifications to users is really easy via CT. Analytics is also powerful.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"Great tool to perform a market analysis."

What do you like best?

CleverTap is a very complete tool to perform a complete analysis of user behavior, which allows us to have a more effective understanding of the tastes of the people we want to analyze, thanks to this we can see clearly, who look at the sites of our competitors, and thus offer them, something better or equal, so we have a large retention of people within our business, thanks to the precise data on the actions performed by users on other sites, we can create a set of personalized preferences for each one of them, showing them what they want to see, and so we avoid them from going to our pages, to other places to look for the same thing, or something different from what they offer them.

What do you dislike?

The application can be a bit slow in some kind of work, when different tasks are performed within the application, this can stop for a few seconds, some things are missing to be optimized, I would like the reports to be a little more detailed, to you need a lot of compatibility with other tools and applications, a system of these must be free to complement any marketing tool, not see other tools as your competitors but as your add-ons, since you will always use different similar tools, that one expects to be easily complemented.

Recommendations to others considering the product

It is a great tool to effectively monitor the behavior of users, but before implementing this system, compatibility should be analyzed with other products.

What business problems are you solving with the product? What benefits have you realized?

Since we use this tool we can make a better study of the data and the information about the users, since we have this tool that allows us to do a follow-up to each one of them.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"CleverTap has improved a lot over time"

What do you like best?

They really hear us like clients. We had a wonderful experience as customers with special needs. The engineers implemented special features based on our feedback and needs. They are always willing to help.

The platform is more powerful and versatile than ever, and has nothing to envy to the competition.

What do you dislike?

The initial integration with Segment.com was little painful, and we have to done several fixes and work with CleverTap in order to get everything working ok.

Recommendations to others considering the product

Keep improving like you are.

Maybe you consider to redesign - redevelop your UI, because i know you will do great job with your current knowldege of your users. And the Interface hasn't changed since several years ago.

What business problems are you solving with the product? What benefits have you realized?

We can send personalized messages accross different channels, including inApp Messages, Emails and Push notifications. That help us to maximize the effectiveness of our marketing campaigns.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 03 April 2019)
"Good platform for your Apps engagement"

What do you like best?

What i like best from clevertap is its journey feature that can create automatic flow of engagement starting from user onboarding, user purchasing, and prevent user churn

What do you dislike?

What i don't really like is it didn't support coupon or voucher capabilities where we can distribute unique voucher code through mobile push or in-apps notification. Secondly it's not easy to create campaign and engagement based on MSISDN, we need to create text column and row on the files and then upload the files instead of just uploading raw files of MSISDN and submit the campaign

What business problems are you solving with the product? What benefits have you realized?

Our mobile apps engagement (myIM3) have increased and also we can target the right user and increase take-up rate

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 02 April 2019)
"User Interface"

What do you like best?

NoThe UI of clevertap is vary easy to understand and the level of control is good but the complexity is also low.

What do you dislike?

The documentation of the APIs are not good and very slow. There should be a option to track the delivery rate of the Push Notification.

What business problems are you solving with the product? What benefits have you realized?

IUser Engagement

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 01 April 2019)
"Clevertap is Amazing"

What do you like best?

Real-time User Information across Platforms

Ability to drill down across Segments

Insightful Analytics

User Journeys

What do you dislike?

No support for creating mobile based audience in Google & FB

Recommendations to others considering the product

Keep bringing new features at faster pace.

What business problems are you solving with the product? What benefits have you realized?

User Lifecycle Management via all channels like Email, Push & SMS.

Single tool for all our requirements helps in easier management & less spam.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 31 March 2019)
"Clevertap"

What do you like best?

1. It has many options to play around your users.

2. I can check every minute detail about my customers through the dashboard itself which very useful

3. I can send many communications to people along with a lot of features like images, global limits etc.

What do you dislike?

1. Sometimes the dashboard works very slow, if many tabs are opened.

2. There is no option to unsubscribe a customer from your communications, you always need to upload a csv on the system even for a single customer.

What business problems are you solving with the product? What benefits have you realized?

1. selecting right customer for right communication.

2. sending diff kinds of communication through a single dashborad

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 31 March 2019)
"Best support!"

What do you like best?

Clevertap has by far the best customer support and online resources. I love their newsletter with the best tips and tricks, always very helpful.

What do you dislike?

Some small features aren't clear in the beginning, but support is super helpful to explain how to use what features

What business problems are you solving with the product? What benefits have you realized?

Integrated marketing communications strategy, talking to our users at the right time, with the right messaging

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 30 March 2019)
"Great tool to push notifications"

What do you like best?

The ability to add rich media like images (including gifs) and video including custom sound.

What do you dislike?

Not really anything to dislike, however access to beta features is hard to get

What business problems are you solving with the product? What benefits have you realized?

Push notification issues - solved engagement problems.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 29 March 2019)
"The product is very good with unique and extensive tools to measure almost any line of business"

What do you like best?

Analytical tools, Data science engine, find people

What do you dislike?

The support system over email and sometimes the speed of the tool is slow.

What business problems are you solving with the product? What benefits have you realized?

Personalized medicines is the strength of Jiva, through CleverTap we are able to scale personalized user journeys that is sending them timely reminders, upselling, etc.

...more
Read All Reviews

Videos on CleverTap Youtube Official Channel

CleverTap Screenshots

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CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages
screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages

CleverTap Awards

Questions on CleverTap

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Which is the best mobile analytics software in terms of efficient user segmentation?

A
Answered by Anu Pal | 1 years ago

Localytics and CleverTap are the best mobile analytics software in terms of user segmentation.

 

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