CleverTap will help you to build powerful mobile engagement strategies. Using this platform, you can easily collect, analyze and act on customer insights in real-time. It has funnels to identify the conversion blockers that minimizes your user conversion rate. It also has retention cohorts to measure user retention and business metrics. In addition, you can visualize the navigation flow of your users. You can run predefined campaigns for increasing user retention and can run scheduled campaigns based on user behaviour. It allows you to send personalized messages to your users. Moreover, it has effective user segmentation to group your users based on their activity and location.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Sunnyvale,US /+1 415-513-5756 | |
| Deployment | SaaS/Web/Cloud | Category | Mobile Analytics Software Marketing Automation Software Web Analytics Software |
Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
CleverTap is Mobile Analytics Software. CleverTap offers the following functionalities:
Learn more about CleverTap features.
The pricing for CleverTap starts at $999.00 per month. CleverTap has a single plan:
CleverTap offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Learn more about CleverTap pricing.
Here`s a list of the best alternatives for CleverTap:
Yes, CleverTap provides API.
CleverTap is an amazing authoritative, incorporated, and wide-ranging tool that provides actual performance analytics and user involvement, that can be used by the brands to better recognize and involve the users. Many of the important global companies such as Samsung, Star Network, Sony, etc. use this tool as it assists you to simulate user actions and inspire them to achieve the desired activities. The product and customer support teams of CleverTap positively receive feedback and efforts to accommodate the needs.
It has more emphasis on mobile apps than on the website. It is a little expensive for smaller organizations. When performing multiple tasks, the system slows down. There is no built-in option for message or email, so it needs the incorporation of third-party tools. As the quantity of the information to be stored exceeds the limit, its cost increases.
CleverTap supports the marketers to recognize and answer to the client’s requirements by giving a 360 view of application users through networks and devices. It enables mobile marketers to better comprehend the user performance and make effective engagement strategies by coupling a strong analytics tool to an appropriate engagement set up. CleverTap assists you to completely enhance the campaign expenditures throughout every network.
The best thing i love about clevertap is that i have can see everything and related to data to our app in one place. This makes me take quality and timely decisions which have a positive impact in the overall development. I can easily take control and make journeys accordingly. Thank you
There is nothing to dislike you guys are amazing and i so love using Clevertap. thank you once again.
Obviously yes if they want to boom their companies performance then they definitely need clevertap
Customer Engagement and able to get back customer who have uninstalled our app.
I love that Clevertap enables me to reach users from the start of the funnel through registration and then engagement and retention.
First, there are no downsides to using Clevertap. Even when our campaigns or journeys are not a success we have learned something about our users and can make the necessary adjustments. The one challenge is while learning how to use Clevertap you need to understand the thought process of the development team.
Successfully moving people through registration. Bringing back users who have not used the app in a while. New user on-boarding. Rewarding users for engagement.
I love that Clevertap enables me to reach users from the start of the funnel through registration and then engagement and retention.
First, there are no downsides to using Clevertap. Even when our campaigns or journeys are not a success we have learned something about our users and can make the necessary adjustments. The one challenge is while learning how to use Clevertap you need to understand the thought process of the development team.
Successfully moving people through registration. Bringing back users who have not used the app in a while. New user on-boarding. Rewarding users for engagement.
We use CleverTap on a day to day basis. Almost all our engagement campaigns are sent using CleverTap. Their customer service team is by far the best I have worked with.
Overall the product is very user friendly and with help from customer success, we’re able to solve for most of our use cases.
CleverTap support is also a great resource and they will take the time and energy to help you set up the account.We use CleverTap primarily used for mobile app analytics and engagement optimisation. It has been a great tool to understand user behaviour for new features and make changes to the app accordingly.
The Smart Campaigns feature is awesome. With that feature, you can just set up push campaigns once and forget about sending push messages to new users, the platform will do it for you. You can set triggers, so once a user does something specific, he will receive an automated message.
The only "but" we found on Clevertap is that their dashboard is only available in English. They should add more languages like Spanish, Italian and French at least.
You should definitely give Clevertap a try. It will make your life easier. Even if you think at first that the pricing is high, you will realize that it is much cheaper than having one or two full time employees doing all the work.
Because of the huge volume of apps and users that Mobincube has, it used to be imposible to take care of sending customized push messages to all of them in order to keep a good level of loyalty. With Clevertap and its smart campaigns, we just need to configure those campaigns once and then new users will start receiving messages as a reaction of their actions.
CleverTap's support makes me love this tool because every question I have, I can reach out to them and their responsiveness if perfect: fast and very explanatory and educative.
Sometimes using the tool itself could be a little challenging since I don't have any technical background.
Reaching out to users in a very timely manner.
Quick to set up and the incredible power you get.
The UI could take a little time getting used to. But when an analytics + engagement platform does so much, that's perfectly acceptable.
We looked high & low before choosing this. And it has not disappointed.
1. Getting customers to upgrade their existing offerings
2. Getting customers back
Clevertap is very useful when it comes uncovering deep insights about customers that otherwise would be difficult to analyze. The platform is intuitive and very easy to use. It's extremely valuable to look at the entire journey of customers and identify problem areas.
Developer support is needed. Would encourage a more efficient support.
Decide the data points and assign a dedicated developer during setup. Centralize your customer data in one tool.
Helped to identify the users who weren't making any purchases and were still using the app quite often. We could target them with the right message and at the right time. There was an immediate jump in revenue after using the product.
