Home/Mobile Analytics Software/CleverTap
Updated on: July 30, 2021
What is CleverTap ?
CleverTap - Mobile Analytics Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CleverTap

Intelligent marketing platform for long-term growth.
(192 Ratings) Write Review

CleverTap is the only integrated analytics and engagement platform built to solve retention. Create more meaningful relationships with customers whether you have just launched an app, or have millions of MAUs, to increase customer retention and lifetime value. With CleverTap, brands can remove the hassle and cost of integrating and maintaining multiple platforms to analyze, segment, and engage users across mobile and web.

CleverTap Features Show All Features

CleverTap Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Sunnyvale,US /+1 415-513-5756
Deployment SaaS/Web/Cloud Category Mobile Analytics Software Marketing Automation Software Web Analytics Software

CleverTap Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
CleverTap for Startups

20,000 MAUs : ₹14,000 per Month + Taxes

Features

  • Engagement Campaigns
  • Omnichannel Journeys
  • Automated Segmentation
  • Advanced Analytics
  • Uninstall Tracking
  • Campaign A/B Testing

Based upon the Number of MAUs, the pricing plan varies.

CleverTap for Enterprises
Custom

More than 100K MAUs

Features

  • Complete Engagement Toolkit
  • Individualization at Scale
  • Automated & Predictive Segmentation
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Disclaimer: The pricing details were last updated on 15/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about CleverTap pricing.

CleverTap FAQs

CleverTap is Mobile Analytics Software. CleverTap offers the following functionalities:

  • Funnel Analysis
  • A/B Testing
  • Cohort Analysis
  • Retention Tracking
  • Revenue Tracking
  • Push Notifications
  • Event Tracking

Learn more about CleverTap features.

Yes, CleverTap provides API.

Ask the Community View Community

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CleverTap Reviews

OVERALL RATING
4.6
Based on 192 Rating(s)
Rating Distribution
  • 72 %
  • 26.7 %
  • 1.2 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Jorge Rodrigo VSource : g2crowd.com
(Reviewed on 18 November 2020)
"Spectacular"

What do you like best?

Being able to get to know our customers thanks to the data that the platform gives us

What do you dislike?

make it easier to get journeys or better explained in your papers

Recommendations to others considering the product:

It is a great tool that helps companies make the right decisions in question to their needs and be able to achieve the goals set

What problems are you solving with the product? What benefits have you realized?

the rate of abandonment and user conversion

...more
Krsna GSource : g2crowd.com
(Reviewed on 13 November 2020)
"The Power Real Time"

What do you like best?

CleverTap is the power to understand the user.

What do you dislike?

The analyzes and reports have some errors.

Recommendations to others considering the product:

CleverTap will help you create experiences that increase the value of users throughout their lives.

What problems are you solving with the product? What benefits have you realized?

Registration and activation of our users

...more
Shelby HSource : g2crowd.com
(Reviewed on 13 November 2020)
"Works great for us!"

What do you like best?

Integrates really well with our system and we can easily set up campaigns and journeys to reach our customers at critical touchpoints.

If we do have any issues, their support team is very hands-on and works to find resolutions as quickly as possible.

What do you dislike?

I don't like how we can't see a preview of the email from the scheduled page, or even after it's been sent. You either have to edit or clone to see the email content.

What problems are you solving with the product? What benefits have you realized?

Ability to reach our customers and tracking

...more
Ayush ASource : g2crowd.com
(Reviewed on 03 November 2020)
"Clevertap is one stop for everything related to our application."

What do you like best?

The best thing i love about clevertap is that i have can see everything and related to data to our app in one place. This makes me take quality and timely decisions which have a positive impact in the overall development. I can easily take control and make journeys accordingly. Thank you

What do you dislike?

There is nothing to dislike you guys are amazing and i so love using Clevertap. thank you once again.

Recommendations to others considering the product:

Obviously yes if they want to boom their companies performance then they definitely need clevertap

What problems are you solving with the product? What benefits have you realized?

Customer Engagement and able to get back customer who have uninstalled our app.

...more
Sudhir Verma RSource : g2crowd.com
(Reviewed on 26 October 2020)
"World Class tool for Personalized Marketing"

What do you like best?

Seamless User Interface

Different mode to Engage with the end users

What do you dislike?

Reporting and Analytics is not fully developed

Recommendations to others considering the product:

Perfect tool for Push Notification, In app Banner , Give Personalized experience to end users

What problems are you solving with the product? What benefits have you realized?

Real time User Engagement, Promotional Activities, API usage for other campaigns

Benefits realized Increase in revenue

...more
Juan FSource : g2crowd.com
(Reviewed on 21 October 2020)
"Frubana"

What do you like best?

Campaigns (push notifications) & funnels

What do you dislike?

App Installs' data seems to not be right

Recommendations to others considering the product:

CleverTap's an essential tool in our business. It allowed us to unify around 3 different platforms we had for analytics & marketing campaigns. Besides, support is incredibly effective. We're still learning to use the many options CleverTap has and strongly recommend the platform already.

What problems are you solving with the product? What benefits have you realized?

Conversion funnels & Retention

...more
Carlo Angelo ISource : g2crowd.com
(Reviewed on 18 September 2020)
"Powerful platform for mobile user engagement"

What do you like best?

It's a no-brainer to have this tool if you are a marketer especially if you focus on growth and retaining your power app users.

This is what you need to look at every single day to track campaign performance, conversion rates, user analytics, daily actives.

You can easily create campaigns to nudge your users whether that's a push notification, interstitials, and even reach users through Facebook and Google too.

The platform is very powerful and can process millions of data points.

More than the platform itself, I love how they value their clients and always felt they are part of my team whenever we need their help and guidance with our impossible-to-happen campaigns.

What do you dislike?

While they are able to create an impact and have the ability to scale, I personally think they need to invest more hiring additional people to lend a hand to their limited talented resources.

What problems are you solving with the product? What benefits have you realized?

The power of its analytics and ability to build marketing automation with this platform

...more
Nicolás VSource : g2crowd.com
(Reviewed on 27 August 2020)
"Great tool now we can accionate individual customers"

What do you like best?

We can have very close control of every user on a single basis, and automate our marketing strategies to each one of them and with very controlled segments. The journeys allow us to do multiple automations actions based on each customer navigation and purchasing habits.

We have multiple options for campaigns, as sms, push, in app, and a lot of variances of push notifications, with images, and many other options.

We like we can track realtime usage of the app or past behaviour, so then we can make automations to increase our conversion rates and registration rates. Now we have a very close look on registration process so we can fix problems that were hurting our b2b registration process.

What do you dislike?

After the integration with all of our platforms we were able to work with out any problem. It may requiere an intermediate level of tech development to implemented correctly to take advantage of its features.

Recommendations to others considering the product:

Take a close look on the integrations, so you will have good data to do segmentation for each customer according to their navigation. Its also important to track all yoour properties so you have a rich customer profile.

What problems are you solving with the product? What benefits have you realized?

We anted to have a close look of our customers behaviour so we could accionate individual KPIs of our company. After we integrated everything we were able to see very detailed usage of our apps, what they bought, what they visit and didnt bought, etc. So now we are automating this behaviours to increase their spend GMV.

...more
Pratham VSource : g2crowd.com
(Reviewed on 07 July 2020)
"An excellent Platform for Understanding users"

What do you like best?

Simplicity of use.

Coverage of all possible ways you might want to study user behaviour.

Very intuitive design

What do you dislike?

No complaints so far. Maybe the load times could be made faster.

What problems are you solving with the product? What benefits have you realized?

1. Understanding customer behaviour - We figured which feature is being used. Who is using it , who is not. Traits of those who use it. How we can reach them. We've saved cost on feature builds because we were given a heads up that our users arent inclined towards it thanks to funnels and cohorts on CT.

...more
User in Computer GamesSource : g2crowd.com
(Reviewed on 17 June 2020)
"Great Experience. Easy to work with, great product, extremely flexible and eager to help."

What do you like best?

Amazing product for analytics and great people to work with.

What do you dislike?

Nothing I dislike about the company as they have been really helpful.

What problems are you solving with the product? What benefits have you realized?

Analytics, Helping with better targeting

...more
Read All Reviews

Videos on CleverTap

CleverTap Screenshots

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CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages
screenshots
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screenshots
CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages

Download white papers and ebooks on CleverTap View All Downloads

by CleverTap
Beginner’s Guide To Data-Driven Email Marketing
Get started with data-driven email marketing and supercharge conversions from the first email sent. This whitepaper...
read more
DOWNLOAD
by CleverTap
The Mobile Marketing Metrics That Matter to CMOs
This guide will help you focus on the metrics that matter to your CMO, tie campaign results back to relevant business...
read more
DOWNLOAD

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com