Home/Mobile Analytics Software/CleverTap
Updated on: December 15, 2018
CleverTap Overview
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CleverTap

Intelligent marketing platform for long-term growth.
★★★★★
★★★★★
(36 Ratings) Write Review

CleverTap will help you to build powerful mobile engagement strategies. Using this platform, you can easily collect, analyze and act on customer insights in real-time. It has funnels to identify the conversion blockers that minimizes your user conversion rate. It also has retention cohorts to measure user retention and business metrics. In addition, you can visualize the navigation flow of your users. You can run predefined campaigns for increasing user retention and can run scheduled campaigns based on user behaviour. It allows you to send personalized messages to your users. Moreover, it has effective user segmentation to group your users based on their activity and location.

CleverTap Features

CleverTap Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Sunnyvale,US /+1 415-513-5756
Deployment SaaS/Web/Cloud Category Mobile Analytics Software Marketing Automation Software Web Analytics Software

CleverTap Pricing

Pricing ModelFree Trial , Freemium , Subscription
Pricing QuoteThe pricing for CleverTap starts at $999.0/Month. CleverTap has 1 different plans such as - Business at $999.0/Month. CleverTap also offers a Free Trial account with limited features.
Starter
Free

Starter Plan Features

  • Complete Analytics
  • 5 Campaigns per channel
  • Uninstall Tracking
  • Campaign Tracking
  • API Access

Business
$999 /Month

Business Plan Features

  • All Starter Plan Features (plus)
  • Unlimited Behavioral Segments
  • Unlimited Campaigns
  • A/B Testing
  • Live Onboarding

Enterprise
Custom

Contact Us

Enterprise Plan Features

  • All Unlimited features
  • Data Science Insights
  • Industry Benchmarks
  • Customized Training Packages
  • Dedicated Success Manager

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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

CleverTap Reviews

OVERALL RATING
4.6
Based on 36 Rating(s)
Rating Distribution
  • 35
  • 1
  • 0
  • 0
  • 0
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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 08 October 2018)
A powerful and comprehensive platform for user engagement

Pros: Have been using clevertap for 3+ years now. It's the one tool that a marketer or product manager would use everyday to track campaign performance, user analytics, conversion rates, daily actives etc. It's very powerful and can process millions of data points in a matter of seconds. They have added a lot of new features that makes it at par with international level products in this domain, yet at a much cheaper price.

Cons: It's just become a bit costly now for smaller companies. Also, it could do better with paid marketing tracking, competitor app or industry benchmarks etc. within the tool.

...more
BeckySource : financesonline.com
★★★★★
★★★★★
(Reviewed on 24 September 2018)
Great tool for analytics and push campaigns

PROS & CONS

What are the best aspects of this product?

I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

What aspects are problematic or could work better?

It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

What specific problems in your company were solved by this product?

We can keep track of users’ actions on our website and to track the performance of our campaigns. Also, we are able to target users through push notifications.

Are you a current user of this product?

Yes

...more
GloriaSource : financesonline.com
★★★★★
★★★★★
(Reviewed on 15 September 2018)
This is great mobile marketing platform

PROS & CONS

What are the best aspects of this product?

I’m using this software for 3 years. We tried other providers so we can send push notifications through the app but the whole process overloaded the user-base during important releases. As soon as we starte dusing this solution we’re impressed of its powerful infrastucture and it helped us to handle our load and realtime notifications to all our users. We are using it to schedule and send huge campaigns in few moments. Its customer support team is one of the best it is highly helpful and they are open to new ideas and suggestions.

What aspects are problematic or could work better?

There is nothing to dislike about this system.

What specific problems in your company were solved by this product?

It helps us to automate the notifications engine.

Are you a current user of this product?

Yes

...more
SamSource : financesonline.com
★★★★★
★★★★★
(Reviewed on 29 August 2018)
This is ideal solution for marketers

PROS & CONS

What are the best aspects of this product?

CleverTap offers great funnel analysis and retention cohorts. I like that it allows us to assess and gain detailed insight from the beginning to the end of customer journey. Also, profiles are automatically generated for every user by pulling out data directly from their app visits and actions. The other good thing is that marketing campaigns can be targeted based on the activity log of every user and user group. In addition, it personalizes campaigns with customer name, behavior and location.

What aspects are problematic or could work better?

There is nothing I can dislike about this system, it does the job perfectly.

What specific problems in your company were solved by this product?

It helps us with engagement activities, campaigns, to keep track of customer life cycle and to track data.

Are you a current user of this product?

Yes

...more
Vijay V.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 30 April 2018)
Great tool for App Analytics & App Engagement

Pros: 1. It's probably the best tool out there for App User Analytics. It provides highly insightful data with User Funnels, User Retention cohorts, User flows, Pivots for various levels (screens) etc... that help understand In-App user behaviour. 2. It also tracks Uninstalls trends though not in a highly insightful way. And, it provides an option to win back Uninstalled users with Clever campaigns, esp. with Facebook Remarketing Ads. 3. Journeys, Clever campaigns & triggered campaigns make it a good tool for User Engagement too. 4. It offers all the features one would need from an App Analytics cum Engagement tool such as personalization of messages, A/B testing, User segmentation, both triggered & scheduled mutli-channel & cross-channel engagement etc...

Cons: 1. It's price is on the higher end for lean & small startups. 2. It doesn't give Uninstalls data segmented by source, medium, device, last screen etc.... Such data will be highly useful to plug Uninstalls.

...more
BeckySource : financesonline.com
★★★★★
★★★★★
(Reviewed on 25 April 2018)
Great tool for analytics and push campaigns

PROS & CONS

What are the best aspects of this product?

I like that it provides me with valuable data about users and there are lots of options to sort the user base and filtering actions. This is intuitive solution that provides combination of analytics features with robust automation tools that help us to better understand the customer actions and for creating campaigns.

What aspects are problematic or could work better?

It can be hard to understand what some numbers mean within the system and what it measures. It would be great if they could add more explanation.

What specific problems in your company were solved by this product?

We can keep track of users’ actions on our website and to track the performance of our campaigns. Also, we are able to target users through push notifications.

Are you a current user of this product?

Yes

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 24 April 2018)
Easy to use, worth the money

What do you like best?

Life saver for company work! It helped in a variety of contexts and situations. Recommend specifically for those that need mobile app statistics and assistance. It’s helpful in collecting data and personalizing push notifications.

What do you dislike?

Although initially it could appear costly to some companies, if you use mobile apps, it does pay for itself after several uses.

Recommendations to others considering the product

It’s a good product if your company used an app!

What business problems are you solving with the product? What benefits have you realized?

It helps our Mobil app presence and personalize our push notification system. Plus, it’s easy to help with anlyzing mobile app data.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 21 April 2018)
Simple sales platform

What do you like best?

It is easy to use as well as optimized for fhe acquisition of sales profitibility when dealing with large corporations

What do you dislike?

Its a little limited for a sales tool that has been usedul dor my company

What business problems are you solving with the product? What benefits have you realized?

Getting the maximum amount of sales growth for clientele

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 14 April 2018)
Review for CleverTap

What do you like best?

Great features for the analytics and engagement. They have a very good customer service team, which is always attentive to the needs of the customers as well. It's very easy to set up. The best feature in my opinion is that is the ease with which I can look into the user timeline of app events to identify problems.

What do you dislike?

The layout and some of the dashboard features are not very well defined. I also feel that it is a little too expensive for the features provided.

Recommendations to others considering the product

I would recommend checking this out and incorporating this with the other staff and larger team members.

What business problems are you solving with the product? What benefits have you realized?

I have used this for user tracking, managing projects and teamwork. It si very helpful for intuitive work and helps me keep track of my student's class activities.

...more
GloriaSource : financesonline.com
★★★★★
★★★★★
(Reviewed on 13 April 2018)
This is great mobile marketing platform

PROS & CONS

What are the best aspects of this product?

I’m using this software for 3 years. We tried other providers so we can send push notifications through the app but the whole process overloaded the user-base during important releases. As soon as we starte dusing this solution we’re impressed of its powerful infrastucture and it helped us to handle our load and realtime notifications to all our users. We are using it to schedule and send huge campaigns in few moments. Its customer support team is one of the best it is highly helpful and they are open to new ideas and suggestions.

What aspects are problematic or could work better?

There is nothing to dislike about this system.

What specific problems in your company were solved by this product?

It helps us to automate the notifications engine.

Are you a current user of this product?

Yes

...more
Read All Reviews

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Videos on CleverTap Youtube Official Channel

CleverTap Screenshots

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screenshots
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screenshots
CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages
screenshots
screenshots
screenshots
screenshots
screenshots
screenshots
CleverTap Demo - Demo User Segments for an Ecommerce App
CleverTap screenshot: Analyze exactly which movements users are making with your app on each day as well as individual user activity
CleverTap screenshot: Use Clever Campaigns to improve user engagement or prevent attrition by creating scheduled push, in-app, SMS or email messages

CleverTap Awards

Questions on CleverTap

ASK A QUESTION

Which is the best mobile analytics software in terms of efficient user segmentation?

A
Answered by Anu Pal | 7 months ago

Localytics and CleverTap are the best mobile analytics software in terms of user segmentation.

 

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