Home/Mobile Analytics Software/Leanplum
Updated on: December 15, 2018
Leanplum Overview
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Leanplum

A quick and cost effective mobile analytics tool.
★★★★★
★★★★★
(13 Ratings) Write Review

It is a powerful mobile analytics platform which helps you to build long-term customer relationship. It will allow you to manage campaigns in multiple messaging channels and it has optimization assistance which will improve the effectiveness of every campaigns. In addition, it has impact clarity feature which will help u to understand the impact of all campaigns. Using this software, you can send targeted messages to the consumers through push and email notifications. In addition, this software will allow you to send personalized messages and it also has predefined templates which can be used in the campaigns.

Leanplum Features

Leanplum Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Contact San Francisco,CA/ +1-844-532-6758
Deployment SaaS/Web/Cloud Category Mobile Analytics Software

Leanplum Pricing

Pricing ModelQuotation Based
Pricing QuoteLeanplum has a custom pricing based on the user's request.
Enterprise
Custom

Get a Customized Enterprise Plan

We would love to show you how top brands use Leanplum to build meaningful relationships with their users. We help brands orchestrate multi-channel campaigns from messaging to the in-app experience all from a single, integrated platform.

We customize plans for each of our enterprise customers, tailored to their unique mobile engagement needs. Let us know where we can reach you and we will be in touch shortly.

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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Leanplum Reviews

OVERALL RATING
3.8
Based on 13 Rating(s)
Rating Distribution
  • 9
  • 2
  • 1
  • 1
  • 0
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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 31 August 2018)
Keeps Campaigns Sane

Pros: I like how Leanplum makes it easy to group messages in a campaign into a folder or a series of messages. It's also very easy to see the engagement level of a group/campaign as well as engagements on a single message.

I also like the file management system - it seems simple but it is nice to have files stored in-app ready to be dropped into a campaign or message.

Cons: Searching for messages by content be a little tricky if you have a lot of them. Otherwise though I have nothing negative to say about Leanplum!

Overall: Solid delivery and execution of our platform's messaging.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 29 July 2018)
"Read before using"

What do you like best?

Positive impact with workflow "cart abandon" emails. Positive impact with the ability to split test emails.

What do you dislike?

Negative impact with Revenue data... not always accurate/tells the whole story.

Recommendations to others considering the product

I would rate over all a 6. Compare with similiar soft ware before purchasing.

What business problems are you solving with the product? What benefits have you realized?

For sending out a messages to all application users (without having them update) or at least quite a large number of them is one of the best uses for Leanplum. Customers do not update their software quite as often as developers would like them to. While Leanplum does track some data it does not track that metadata quite as well as some of the data systems out there.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 27 July 2018)
"A good push notification and mobile customer engagement platform"

What do you like best?

Overall a solid interface and pretty easy to use.

What do you dislike?

The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.).

What business problems are you solving with the product? What benefits have you realized?

It's our push notification platform. We use it to engage our customers on mobile. We've seen really strong engagement levels via mobile push.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 26 July 2018)
"Not a bad software"

What do you like best?

We particularly like the fact that one can utilize push notifications, Email, In-app messages seamlessly.

What do you dislike?

There hasn't been anything to dislike using this software

What business problems are you solving with the product? What benefits have you realized?

We solve the problem of getting referred customers to become paying customers using the software.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 20 July 2018)
"Leanplum - great customer service and sales team"

What do you like best?

I think leanplum, in addition to having great software, has an excellent support team

What do you dislike?

I think that their analytics reports could be a little easier to interpret for higher level execs. They can be a little jargony.

Recommendations to others considering the product

Use it!

What business problems are you solving with the product? What benefits have you realized?

We use leanplum for A/B testing which is greatly helpful in understanding which elements of our software we want to push forward.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 July 2018)
"Leanplum is great"

What do you like best?

I really think their sales and customer support at top notch.

What do you dislike?

Their dashboard tools could certainly use better flexibility. They are a little cookie cutter as is.

What business problems are you solving with the product? What benefits have you realized?

We use leanplum for A B testing and analytics

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 June 2018)
"A good push notification and mobile customer engagement platform"

What do you like best?

Overall a solid interface and pretty easy to use.

What do you dislike?

The layout of campaigns on the main dashboard could be redesigned better. Currently row-by-row list of campaigns. It'd be nice to be able to organize, bucket, and customize the layout into a more flexible and user-friendly view. (It's not always ideal to simple sort by date, name, # of sends, etc.).

What business problems are you solving with the product? What benefits have you realized?

It's our push notification platform. We use it to engage our customers on mobile. We've seen really strong engagement levels via mobile push.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 27 March 2018)
A lot of features with little follow through.

What do you like best?

It's a comprehensive tool both A/B testing and sending notifications.

What do you dislike?

The UI in general. The display of A/B test results are difficult for inexperienced users to understand and interpret. I would compare to a tool that would be typically be built in house. Users need a little more hand holding than Leanplum offers.

Support is probably the worst part of the Leanplum experience. Problems with tools are expected getting help has be a chore with Leanplum.

Recommendations to others considering the product

If you need Leanplum get an idea what your support experience is going to be like.

What business problems are you solving with the product? What benefits have you realized?

We use Leanplum for A/B testing and feature gating.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 09 March 2018)
Great software for mobile push notifications

Pros: Overall, once you get the hang of it, it's pretty easy to execute on campaigns. Pretty versatile platform with different sending, messaging, and targeting options.

Cons: The analytics could be more robust... some reports I want aren't available from the analytics dashboard. For example, I can't pull a consolidated report of a particular triggered event across a defined set of push campaigns.

Also, the process of searching for attributes is done via a dropdown list, which is inefficient. I wish I could just search for attributes that I'm looking for. Would save me some time.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 10 January 2018)
Powerful tools for B2C Optimization

What do you like best?

Incredibly easy to customize the platform to work for exactly your business. Once the platform has been implemented, its a turn key operation to segment customers and hit send on pushes, in-apps and emails.

What do you dislike?

While I find the UX very intuitive and easy to use generally, many of my colleagues struggled with it a bit. Also, it does have it's quirks and there was a learning curve. It is also definitely a b2c product, would not recommend for b2b focused businesses.

Recommendations to others considering the product

Make sure to have all your requirements long before you begin implementation. Leanplum is incredibly powerful but to get the most out of it, it's best to have pre-designed your use cases and then make sure you have the data you need to solve the use case.

I would advise paying particularly close attention to date stamps and time formats, this is incredibly important for many use cases and given there are many different potential formats, this can cause major issues. Specify everything with your team upfront if you can.

What business problems are you solving with the product? What benefits have you realized?

Building a marketing automaton platform that can manage b2b and b2c marketing including loyalty rewards program. Because of the power of this platform, we have been able to implement a number of marketing programs that leverage customer-specific data for better segmentation and targeting.

Using the tools, we have also been able to optimize many of our campaigns, and focus our efforts where we are most successful.

...more
Read All Reviews

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Leanplum Screenshots

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Leanplum Demo - Real-Time Analytics
Leanplum Demo - Mobile A/B Testing
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Leanplum Demo - Real-Time Analytics
Leanplum Demo - Mobile A/B Testing

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by Leanplum
The 6-Minute Guide to Mobile A/B Testing
This guide for lightning-fast learnings on Making changes to your mobile app in real-time and avoiding App Store...
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