MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Communication Simplified
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Deep Dive with Clara AI
CallerDesk is a cloud-based business communication and contact center platform designed to help businesses manage customer calls, teams, leads, and conversations from one centralized platform. It offers virtual and toll-free numbers, IVR, advanced call routing, call forwarding, call recording, click-to-call, in-call transfers, and shift-wise call scheduling. With CallerDesk, businesses can create customized IVR journeys, route callers to the right agents, and use features such as sticky agent routing and multilingual IVR to deliver a better customer experience. Its call management and analytics tools help businesses monitor agent performance, track call activity, access recordings, and generate real-time and customized reports. CallerDesk also includes lead management, CRM integration, Google Sheets integration, SMS and email notifications, automated reports, caller number masking, multilingual messaging, and custom greetings. These features help sales, support, and service teams improve productivity, reduce missed calls, manage leads effectively, and build better customer relationships.
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Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
No Credit Card Required, Get Started for Free
IVR Number NA
Price: ₹16,000.0 100 User/ Per Year
Toll-free Number NA
Mini Cloud Call Center NA
Price: ₹2,500.00 2 Agent/ Per Month
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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What is Callerdesk used for?
Callerdesk is Call Center Software. Callerdesk offers the following functionalities:
Learn more about Callerdesk features.
What are the top alternatives for Callerdesk?
Here`s a list of the best alternatives for Callerdesk:
Does Callerdesk provide API?
Yes, Callerdesk provides API.
What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
Vendor Details
Founded : 2016Contact Details
Not available
https://callerdesk.io/
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