MyAlice Alternatives and Competitors

HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.

LabiDesk is an All-in-one helpdesk software designed to help businesses improve customer engagement. It features tools like Shared Inbox, Help Center Portal, Live Chat, Knowledge Base and more. Teams can create canned responses and automatic signatures to automate workflows via the shared inbox dashboard. Small to medium-sized businesses can benefit from using this software.

ReadyDesk is a web-based help desk software solution with comprehensive features designed to satisfy the needs of businesses of all sizes. ReadyDesk allows businesses to provide their consumers with a variety of solutions for promptly resolving difficulties. Customers and technicians can generate tickets through the online interface or from incoming emails using the programme. It also accepts file attachments and keeps track of all ticket activities. Individuals may create an infinite amount of client portals, each with its own branding and settings, to support different departments or enterprises. Customers can self-serve by browsing the knowledge base's help articles. Furthermore, users can provide immediate assistance to their consumers. Technicians can create unique automated greetings and prefabricated responses to address frequently requested queries fast. Individuals may simply connect to clients' Windows-based systems to inspect and operate instantaneously, and customers do not need to install anything on their machines. Other features of the software include asset management, network inventory, billing, and time tracking.

HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities, you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incoming email is converted into “a ticket”. Within our system is a list of tickets matching to the list of emails you have in your inbox with all the content and attachments included.

Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software.

UseDesk is a Cloud Software for Customer Support. UseDesk is useful for companies that are fed up with using different interfaces for interaction with their customers, keeping text templates in Word files and keeping the request report in Excel. Connect all your communication channels and process customer requests in one user-friendly interface.

BoldDesk is a cloud-based, modern ticketing software that helps you manage support email, collaborate with peers, automate repetitive operations, and improve customer experience. Organize all of your support requests in one place, route them to the right agents, personalize support creation forms, collaborate with your peers, and boost agent efficiency. BoldDesk helps agents enhance productivity and respond to support queries more quickly, which keeps things moving. Create a business-specific operation workflow using no-code automation to perform recurring manual operations at each level of the ticket life cycle. SLAs allow you to specify the response and resolution times for tickets automatically. Convert all incoming customer service emails to tickets and respond by email. To see a subset of tickets, use advanced filters. Filtered views can be saved and shared with a complete organization or a specific group. With commonly used saved answer templates, you can respond to tickets quickly. Agents can keep track of how long they spend on each ticket. You can attach a ticket to another ticket using the link-ticket feature. This function can be used to connect related or child tickets, as well as to split larger tickets.

Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your business. Additionally, the platform accepts PayPal, Visa, MasterCard, SEPA Transfer, and Cryptocurrency as modes of payment to facilitate easy payment transactions for its users.

AzureDesk is a perfect helpdesk software to simplify customer service for teams. It has a powerful ticket management system to provide end-to-end solutions for customer issues. All emails sent to any of the unlimited email accounts will be converted into tickets and displayed in the system. The Support Center ensures 24/7 customer service even when the team is absent. Collaboration is made easier by using Twitter-style handles to notify teammates. Get comprehensive reports on customer interactions and team/agent performance. AzureDesk can be integrated with multiple apps such as JIRA and Slack.

Desky is a simple helpdesk ticketing solution that’s fast and affordable to delight customers. The platform is designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. With the unique user interface design, users can respond to their customers faster and easier. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.

DriftEmail is an advanced email management software that automatically flows back to your MAP and CRM to update out-of-date contact data with fresh information, surfacing new contacts on your target accounts. This sophisticated email management software instantly distinguishes between human and automated email responses. With Drift, you can route actual human replies to the appropriate individual to ensure follow-up and generate more pipeline. Users can track and manage all campaign replies in one location. Using the job titles and phone numbers from email signatures, you can automatically clean and enrich contact information in your marketing automation platform and CRM. Additionally, by exposing fresh leads from OOO responses, you can broaden your reach. It enables you to invalidate out-of-date contacts, find job changes, and process unsubscribed for compliance without lifting a single finger. Drift Email's email management solutions can easily be integrated with your current email marketing software, ensuring that you never miss a quality lead opportunity. Furthermore, the software offers a free demo to its users for testing and trying its premium features.

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner.

Saleswhale is a conversation-centric AI-powered software. Your AI assistant first reaches out to your leads and gets conversations going. Leads that do not respond at any point after a certain number of days will be politely followed up with for as many touch-points as you deem necessary. If a lead turns out to be the wrong person to have a discussion with, your AI assistant is able to request to be referred to the right person. The moment a lead is interested to speak to a sales rep, your AI assistant will rope the sales rep straight into the email thread, make a round of introductions and hand it off.

Customers.ai is a B2B marketing platform that uses artificial intelligence to help businesses find and engage with potential customers. The platform provides a variety of features, including lead generation, sales outreach automation, and ad retargeting. Customers.ai is designed to help businesses improve their full-funnel marketing performance. The platform's lead generation capabilities help businesses identify potential customers, while its sales outreach automation tools help businesses reach out to those customers and engage with them. Customers.ai's ad retargeting capabilities help businesses keep potential customers engaged after they have visited their website. Customers.ai is a powerful tool.At Customers.ai, we truly believe in the art of enchanting the audience. That's why we also offer ad retargeting services, ensuring the brand stays top of mind for the customers prospects. This advanced algorithms analyze user behavior, ensuring the ads are served to the right people, at the right time, and on the right platforms. These strategic touchpoints will leave a lasting impression and drive conversions, giving you the competitive edge you deserve.By leveraging the power of Customers.ai, are transforming the marketing game into an unstoppable force. This professional, informative platform empowers you to make data-driven decisions, optimize the marketing spend, and maximize the return on investment. Join the ranks of successful professionals who have discovered the power of Customers.ai and witness the business soar to greater heights. Don't settle for mediocrity in the vast sea of marketing donkeys. Unleash the power of Customers.ai and uncover the unicorns today.

BanterX software is a platform used to create personalized content for business. The software offers tools to deliver interactive conversations within chatbots on your website or app. Collaborate with teams to promote business with new users using HTML5 media conversations on mobile websites and apps. Marketers, Small and Medium companies make use of the software.

Layer software is a platform used to connect data across your organization. The software offers tools to integrate with Layer’s built in templates, and start using the workflow automation builder. Collaborate with teams to document all tasks for better business. Marketers, Small and Medium companies make use of the software.

Conversational AI for small business. Answering service which takes a message, shares open hours, covid policy, location, food ordering, table reservations and more. It is always working for you, is free for a solo business owner and setup takes just a few minutes.

Introducing CRO360, the ultimate tool for in-house marketers looking to step up their game. If they've ever found them self dousing the same fires day after day or feeling stuck in a rut, this product is the answer. Their conversion rate optimization technology has been designed to help online businesses double their current conversion rate with as little effort as possible no experience necessary. They understand how busy and demanding life can be for in-house marketers, which is why Their tailored campaign builder was created around user convenience and ease of implementation. With just a few clicks, they'll have access to the insights of big data marketing quickly analyze customer interactions and create personalized campaigns that optimize conversions. Plus, Their fast analytics engine breaks down haver campaigns into simple terms so that have can mentor haver team on what works and what doesn't without being overwhelmed by the complexity of it all. When have choose CRO360, they're also ensuring top-notch website performance and customer satisfaction. From improved page load times to boosted security measures they know it takes more than flashy advertising to completely revolutionize a website's success. That's why we optimized Their system to give teams maximum control over every aspect of their digital presence. Take charge of haver site today with CRO360 the go-to tool for in-house marketers who want to drive business growth effortlessly and efficiently!

Conversica is a conversational AI solution that assists enterprise revenue teams in attracting, acquiring, and growing clients across the customer journey via email, SMS, and website chat. It provides AI Assistants that help teams find new revenue possibilities while also expanding workforce capacity, supercharging your sales teams to operate at their best for a fraction of the cost. With up to 100% prospect coverage and higher engagement rates, you can strengthen the top of your funnel using Conversica. You can connect site visitors to content right away, rapidly pre-qualify new prospects, and increase webinar and event participation. Your AI Assistant's Conversational Marketing abilities guide the possible best action across phone, chat, and text. Conversica’s AI Assistants with their conversational sales abilities can assist in the discovery of sales-ready prospects, performing the job of at least 10 SDRs and delivering a 4x funnel at half the price of employee-driven engagement alone. With Conversica’s AI Assistant, you can increase efficiency for your overburdened customer success teams by simplifying time-consuming outreach effectively.

TelebuPop is a conversation-based marketing and sales platform that lets you identify prospects and engage them in real-time. Predict customer interest & guide them to relevant products/services. Get more context on customer problems & resolve all queries instantly. Set up an AI-powered sales assistant for after-office hours or when agents are occupied. Enable the AI or a human agent to easily answer repeat questions using smart templates. Instantly transfer live chats from AI to agents, and let the AI handle generic queries.