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| Description | MyAlice is an all-in-one helpdesk software platform that enables you to sell and service your clients wherever they are, and control everything from a single place. It assists you manage everything in one place along with getting all of your client information, messages, and orders directly to your email. With MyAlice, you can ensure 24/7 assistance to your customers using AI-powered NLP chatbots that can answer up to 60% of your customers' questions in many languages across all channels. You can get a customized analytics dashboard to access client information, sales and conversion statistics, and agent performance reports in real time, so you can make smarter choices. You can engage your clients in meaningful discussions across all channels and convert them. You can manage support, social media, and e-commerce orders in one mailbox. You can also manage orders quicker from your email with clients and order data at your fingertips. You can get individual data on agent productivity and track your team's success. You can add remarks, assign tickets automatically, and reassign agents to ensure seamless team cooperation. Read more | Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your business. Additionally, the platform accepts PayPal, Visa, MasterCard, SEPA Transfer, and Cryptocurrency as modes of payment to facilitate easy payment transactions for its users. Read more |
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 7 Fastest Growing |
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Pricing Plans
Monthly Plans
Annual Plans
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Premium $51.00 $60.00 per month Business $153.00 $180.00 per month Enterprise Custom |
Free Forever Free Premium $9.00 $9.00 per user / month Business $15.00 $15.00 per user / month |
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| Company Details | Located in: Singapore. Singapore Founded in: 2018 |
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| Contact Details |
Not available https://myalice.ai/ |
Not available https://desk.maxhelpchat.com/ |
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