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About ChatMeter

ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based.

Screenshots & Videos

Analytics
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    78%
  • Momentum
    60%
  • Popularity
    77%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

ChatMeter Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

ChatMeter Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 29/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ChatMeter Pricing.

ChatMeter Alternatives

View All ChatMeter Alternatives

ChatMeter Reviews

User Rating

4.5/5 (Based on 717 Ratings)

Ratings Distribution

  • Excellent

    72.1%
  • Very Good

    22.9%
  • Average

    3.1%
  • Poor

    1.3%
  • Terrible

    0.7%

Do You Use ChatMeter?

Write a Review

Review Summary

Overall, Chatmeter receives positive reviews from users, being praised for its user-friendly interface, which allows for easy setup and management of surveys, as well as its customizable features and ability to integrate with various platforms. However, some users have noted that the reporting and analysis features could be improved, and the cost may be a drawback for some. Additionally, some users have experienced occasional bugs and glitches, which can be frustrating.

Pros

  • Userfriendly interface: Easy to navigate and find the information you need.
  • Comprehensive reviews: Indepth analysis of Chatmeter's features, benefits, and drawbacks.
  • Trustworthy sources: Reviews are from verified users, ensuring their authenticity.
  • Actionable insights: Helps you make informed decisions about whether Chatmeter is the right tool for your business.

Cons

  • Limited integrations: Not compatible with all popular business applications.
  • Steep learning curve: May require some time to fully understand and utilize all features.
  • Limited customization options: May not be suitable for businesses with unique requirements.
  • Occasional technical glitches: Some users have reported minor technical issues.

ChatMeter User Reviews

AI-Generated from the text of User Reviews

Videos on ChatMeter

ChatMeter Screenshots

ChatMeter FAQs

What is ChatMeter used for?

ChatMeter is Reputation Management Software. ChatMeter offers the following functionalities:

  • Social Media Metrics
  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Gamification
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about ChatMeter features.

What are the top alternatives for ChatMeter?

Does ChatMeter provide API?

No, ChatMeter does not provide API.

ChatMeter Contact

Vendor Details

San Diego, California

Contact Details

619-795-6262

https://www.chatmeter.coma/

Social Media Handles

Grid Report for ChatMeter

Disclaimer

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