Home/Reputation Management Software/Broadly
Updated on: October 4, 2022
Broadly - Reputation Management Software
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Broadly

Creating a strong relationship across every customer interaction
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What is Broadly and how does it work?

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level.

Broadly Awards

Broadly Features Show All Features

Broadly Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States / 510.400.6039
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website https://broadly.com/
Category Reputation Management Software

Broadly Pricing

Pricing ModelQuotation Based
Broadly Custom Plan
Custom

Features

  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
Disclaimer: The pricing details were last updated on 17/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Broadly pricing.

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Podium
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Trustpilot
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Reputation.com
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Yotpo
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Brand24
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NiceJob
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Videos on Broadly

Broadly.com: Your Online Reviews Solution
Broadly.com: Your Online Reviews Solution
Broadly Explainer Video
Broadly Web Chat

Broadly Screenshots

Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: The team scorecard helps track and understand customer interactions by team member
Broadly screenshot: Once a week Broadly will send a report card to show progress highlights
Broadly screenshot: Access the team scorecard while on the go using the mobile app for Android and iOS devices
Broadly screenshot: Follow up with customers to gain real-time feedback about their experiences
Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: The team scorecard helps track and understand customer interactions by team member
Broadly screenshot: Once a week Broadly will send a report card to show progress highlights
Broadly screenshot: Access the team scorecard while on the go using the mobile app for Android and iOS devices
Broadly screenshot: Follow up with customers to gain real-time feedback about their experiences

Broadly FAQs

Broadly is Reputation Management Software. Broadly offers the following functionalities:

  • Social Media Metrics
  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Gamification
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Broadly features.

No, Broadly does not provide API.


Disclaimer

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