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About Broadly

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level.

Screenshots & Videos

Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: The team scorecard helps track and understand customer interactions by team member
Broadly screenshot: Once a week Broadly will send a report card to show progress highlights
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    60%
  • Reviews
    78%
  • Momentum
    65%
  • Popularity
    86%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Business Hours, Online

Broadly Awards

Broadly Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 17/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Broadly Pricing.

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Broadly Screenshots

Broadly FAQs

What are the top alternatives for Broadly?

Does Broadly provide API?

No, Broadly does not provide API.

Broadly Contact

Vendor Details

California, United States

Contact Details

510.400.6039

https://broadly.com/

Social Media Handles

Grid Report for Broadly

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