Home/Reputation Management Software/Broadly
Updated on: September 27, 2021

What is Broadly ?

Broadly - Reputation Management Software
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Broadly

Creating a strong relationship across every customer interaction
(116 Ratings) Write Review

Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level.

Broadly Awards

Broadly Features Show All Features

Broadly Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number California, United States / 510.400.6039
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Reputation Management Software

Broadly Pricing

Pricing ModelQuotation Based
Broadly Custom Plan
Custom

Features

  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Sentiment Analysis

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 18/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Broadly pricing.

Broadly FAQs

Broadly is Reputation Management Software. Broadly offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Gamification
  • Customer Review Platform
  • Response Management
  • Review Monitoring
  • Social Media Metrics

Learn more about Broadly features.

No, Broadly does not provide API.

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Broadly Alternatives Broadly Alternatives

91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Podium
(1555 RATINGS)
Podium Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium,... read more
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Broadly vs Podium
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
NiceJob
(175 RATINGS)
NiceJob NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow... read more
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Broadly vs NiceJob
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Trustpilot
(79254 RATINGS)
Trustpilot Trust Pilot is an excellent customer review management software that assists web based businesses... read more
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
BirdEye
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BirdEye BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the... read more
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Broadly vs BirdEye
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mention
(741 RATINGS)
Mention Mention allows you to keep up to date with what people are saying about your brand on the internet... read more
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Broadly vs Mention
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Brand24
(361 RATINGS)
Brand24 Brand24 is an online management system that helps brands in protecting their reputation on the web.... read more
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Broadly vs Brand24
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Yotpo
(457 RATINGS)
Yotpo Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Reputation.com
(650 RATINGS)
Reputation.com Reputation.com is a smart reputation management software that assists the users in creating an... read more
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Broadly vs Reputation.com
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Grade.us
(383 RATINGS)
Grade.us Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and... read more
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Broadly vs Grade.us
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
ReviewTrackers
(304 RATINGS)
ReviewTrackers ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It... read more
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Broadly vs ReviewTrackers

Videos on Broadly

Broadly.com: Your Online Reviews Solution
Broadly.com: Your Online Reviews Solution
Broadly Explainer Video
Broadly Web Chat

Broadly Screenshots

Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: The team scorecard helps track and understand customer interactions by team member
Broadly screenshot: Once a week Broadly will send a report card to show progress highlights
Broadly screenshot: Access the team scorecard while on the go using the mobile app for Android and iOS devices
Broadly screenshot: Follow up with customers to gain real-time feedback about their experiences
Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: Gather customer data to keep the feedback flowing
Broadly screenshot: The team scorecard helps track and understand customer interactions by team member
Broadly screenshot: Once a week Broadly will send a report card to show progress highlights
Broadly screenshot: Access the team scorecard while on the go using the mobile app for Android and iOS devices
Broadly screenshot: Follow up with customers to gain real-time feedback about their experiences

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com