RepairShopr Pricing, Reviews and Features (August 2022)

RepairShopr Features Show All Features

Auto Repair Features

Website IntegrationIntegrate website of your garage and manage the workshop with the garage software directly from your website.
Customer TrackingTrack status of service for each customer and also update them with same.
Service history trackingKeeps a record of the history of services performed on assets
Mobile ResponsiveMakes the popups responsive and suitable for viewing on mobile devices as well
Third-party IntegrationThird-party integration means addition of necessary external data to an existing project using different APIs (Application Program Interfaces). Due to the third-party APIs the developers are able to build a new solution in a shorter period of time, using already existing components instead of creating a code for new ones from scratch.
Sales TrackingHelps to track sales systematically
Multi-LocationThe Multi-Location Accounting feature of Connected Business is a feature that allows companies, who have multiple locations or branches, track the financials per location. Some multi-location companies forgot how important reaching their local customers was. When companies started marketing online, they believed their success would be found through nationalization. So, they built huge websites to compete with the online-only providers. They found some success, but they lost the advantages of targeting local customers. All of this was done to protect the corporate brand and image and save on resources. But then the web became more local. With the advent of the smartphone, more customers started reaching out to local businesses through the web. Suddenly, reaching customers locally became more important than ever.
Inventory ManagementInventory management refers to the process of ordering, storing, using, and selling a company's inventory. This includes the management of raw materials, components, and finished products, as well as warehousing and processing of such items. For companies with complex supply chains and manufacturing processes, balancing the risks of inventory gluts and shortages is especially difficult. To achieve these balances, firms have developed several methods for inventory management, including just-in-time (JIT) and materials requirement planning (MRP). nventory represents a current asset since a company typically intends to sell its finished goods within a short amount of time, typically a year. Inventory has to be physically counted or measured before it can be put on a balance sheet.
Report GenerationReport generation helps you to retrieve all of the data you need from the database and display it online or export it in a variety of formats.
Live ChatLive chat is a medium that allows the employees to interact with website visitors or with each other in real-time. It can be either text, voice, or video-based chat that team members can use to get in touch with each other to discuss or resolve any ongoing issues.
Contact ManagementThe process of storing, organizing, and monitoring information about your clients, prospects, and sales leads is known as contact management. In its most simple form, an address book or an Excel or Google spreadsheet with entries for all of the people with whom you do business can be used to handle your contact details. Many companies, on the other hand, prefer to use advanced contact management software. This is particularly useful if you have a large number of contacts to keep track of or several people who need access to the information.
Billing and InvoicingBilling and invoicing feature allows you to bill project services directly to customers, employees and external service providers. Invoices can be created based on milestones, partial payments and final payments as well as at cost (time and material). Timesheets required in many industry sectors are generated by the system.
VIN LookupRecall the vehicle information including price history, market value, depreciation including vehicle history like theft, using the unique ID.
Voice OperationOperate the auto repair/garage software using voice commands to facilitate hands-free usage.
Vehicle InformationFacilitates availing and viewing all necessary vehicle data and status information from a single dashboard

Help Desk Features

Incident ManagementIncident management is the process that focuses solely on handling and escalating incidents as they occur to restore defined service levels. Incident management does not deal with root cause analysis or problem resolution.
Social Media IntegrationSocial media integration is a marketing technique that allows you to use social media platforms to supplement your current branding and marketing strategies. By providing ways for your customers to connect or exchange information about your website and social media on different social networks, social media integration helps foster brand recognition and enhances the reach of your marketing campaigns.
Multi-Channel CommunicationMulti-channel communication simply means communicating with customers via multiple channels such as print, SMS, e-mail, web portals, and mobile applications. From an internal management perspective, multi-channel communication involves sending out material and information via multiple channels.
Macros (Templated Responses)You can use macros to avoid performing repetitive actions. For example, macros enable you to create templates with attachments so that you don't have to remember to include a specific file every time you write a specific type of message. You should add information to the message body and fill in the Bcc, Cc, and Subject email fields.
Document StorageThe act of storing a document, usually a digital document, in a document management system (DMS) is known as document storage. We now use electronic storage instead of filing cabinets. It conserves both space and time. When a document is saved, it is often tagged with a collection of metadata to identify it as belonging to a certain category or classification. Then it's saved as a digital file.
Ticket ManagementThe method of handling issues and requests is known as ticket management. Tickets are basic data entities that are used to monitor anything that must be done. Ticket management is a very useful business method that is integrated into most communication software.
Surveys & FeedbackSurveys and feedback are a type of research methodologies that involve gathering data from a predetermined group of people in order to obtain information and insights into a variety of topics. They can serve a variety of purposes depending on the methods used.
Known Issue ManagementKnown issue management is the process of resolving known issues within the project. Problems with employees or vendors, technological glitches, and supply shortages can all wreak havoc on your project. If the problem isn't fixed, you risk causing needless friction, delays, or even failure to meet the deadline.
Knowledge BaseA knowledge base is an online library of information about a product, service, agency, or subject that can be accessed at any time. Answers to commonly asked questions, how-to guides, and troubleshooting instructions are usually included in this published set of documentation. Its goal is to make it simple for people to solve problems without having to ask for assistance.
Contract (SLA Management)Contract management (or SLA management) software is a digital tool (or collection of tools) that aids in the creation, storage, and retrieval of legal agreements and data. Contract management improves the efficiency of the whole contracting process. As a result, contract delivery times are faster and more reliable, and clients are happier.
Community ForumsA community forum is an online platform provided by a company or a brand where members, consumers, and fans can come together to ask questions, receive peer-to-peer support, discuss brand preferences, and form social connections.
Automated RoutingAutomated routing guides customers to appropriate resources based on their current needs. Since customers expect prompt and efficient service when they call, getting the right resource to them at the right time is critical to achieving business goals.
Alerts (Escalation)Escalation alerts allow users to build notification rules for both primary and custom entities. Escalation rules may include a few requirements that cause alerts via email or on-screen messages. Escalation rules are typically more complex than notifications, and they can be used inside or outside of a workflow. In general, escalation rules are used to generate notifications of more than five conditions or a complex trigger SQL clause. If one or more of the conditions are met, or the clause is activated, a message is displayed on screen or sent via email, values are changed, or SQL is run.
Self Service PortalA self-service portal is a website that offers information and resources to help users find answers and resolve their issues. The job of any self-service portal is to help users address common needs efficiently and without outside help.
Live ChatLive chat is a medium that allows the employees to interact with website visitors or with each other in real-time. It can be either text, voice, or video-based chat that team members can use to get in touch with each other to discuss or resolve any ongoing issues.
Customizable BrandingBrands allow consumers to personalize both packaging and product. By allowing buyers to customize flavor, food form and even the actual packing design of products, brands are putting more power than ever before into the hands of the consumer, ultimately trusting them to create a meaningful experience.

CRM Features

Quotes (Proposals)Quotation or a proposal is one which establishes a contractual relationship. A quotation is a supplier`s response to a request by a prospective customer - one legal entity offers a contract to another. The supplier is legally bound to the conditions of his quotation.
List ManagementList management is a series of procedures for gathering information about subscribers, analyzing their activities, ensuring the validity of their email addresses, cleaning an email list of inactive users, and so on. These steps assist companies in maintaining a healthy email list, which is essential for email marketing success.
Customer SupportCustomer support is a service provided to help customers resolve any technical problems that they may have with a product or service.
Marketing AutomationMarketing automation refers to software frameworks and technologies that help marketing departments and companies market more efficiently across multiple channels online while also automating tedious tasks. Marketing automation assists you in identifying potential buyers and automating the process of cultivating those leads to the point that they are ready to be sold to. It automates behaviors that bring customers to the point where they can be approached directly by the sales team with the goal of closing a deal and beginning a long-term partnership, and the data it collects can help you decide which marketing tactics to use.
Referral TrackingReferral tracking means collecting data across the entire referral process; from a customer registering to become a referrer, to them sharing a referral link or code with their friend, to that friend following that link or using that code to become a customer, or taking any other action that has value to you, like downloading an app — and everything in between.
Product CatalogA product catalog is a type of marketing collateral that lists essential product details that help buyers make a purchase decision. These details include product features, descriptions, dimensions, price, weight, availability, color, customer reviews, and more.
Call LoggingCall logging/recording aids in the management and analysis of the sales calls. It may also allow you to make, receive, record, redirect, and assign ownership to calls, as well as serve as a call logger to ensure that missed calls are never forgotten again. Call logging gives you a better understanding of what's going on with your sales calls.
Contact ManagementThe process of storing, organizing, and monitoring information about your clients, prospects, and sales leads is known as contact management. In its most simple form, an address book or an Excel or Google spreadsheet with entries for all of the people with whom you do business can be used to handle your contact details. Many companies, on the other hand, prefer to use advanced contact management software. This is particularly useful if you have a large number of contacts to keep track of or several people who need access to the information.
Project ManagementProject management is the use of procedures, strategies, expertise, knowledge, and experience to meet particular project goals within agreed-upon guidelines while adhering to project approval requirements. Final deliverables are limited by a finite timeframe and budget in project management.
Lead ScoringLead scoring is a methodology used by sales and marketing departments to rank leads, or prospective customers by assigning values to them based on their behaviour relating to products or services.

RepairShopr Technical details

Support

Business Hours Online

Customer Type

Freelancers Large Enterprises Medium Business Small Business

API

Location / Phone Number

Kirkland, WA / 425-216-3333

Deployment

SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac

Category

Auto Repair Software Help Desk Software CRM Software

RepairShopr Pricing

Pricing ModelSubscription

MONTHLY YEARLY

Starter

$49.99 /Month Billed Yearly

Starter

PRICING

$49.99/USD Per Month (Billed Annually)
$59.99/USD Per Month

FEATURES

75 Tickets & Invoices / Month
One Location
1 User Account
Outbound Emails
Field Jobs
Reports
Estimates
Customer Portal
Marketr Automated Marketing
SMS Per Month*
Snail Mail**
Integrated Payments
Recurring Invoicing
Point of Sale
Time Clock
Job Timer
QuickBooks Integration
Leads
Website Integration
Cash Registers

Repair Shop

$99.99 /Month Billed Yearly

Repair Shop

PRICING:

$99.99/USD Per Month (Billed Annually)
$119.99/USD Per Month

FEATURES

Unlimited Tickets & Invoices / Month
One Location
10 User Account
Outbound Emails
Field Jobs
Reports
Estimates
Customer Portal
Marketr Automated Marketing
SMS Per Month*
Snail Mail**
Integrated Payments
Recurring Invoicing
Point of Sale
Time Clock
Job Timer
QuickBooks Integration
Leads
Website Integration
Cash Registers

Big Chain

$99.99 /Month Billed Yearly

Big Chain

PRICING

$99.99/USD Per Location Per Month (Billed Annually)
$119.99/USD Per Month

FEATURES

Unlimited Tickets & Invoices / Month
2+ Locations
10 User Account
Outbound Emails
Field Jobs
Reports
Estimates
Customer Portal
Marketr Automated Marketing
SMS Per Month*
Snail Mail**
Integrated Payments
Recurring Invoicing
Point of Sale
Time Clock
Job Timer
QuickBooks Integration
Leads
Website Integration
Cash Registers

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Disclaimer: The pricing details were last updated on 11/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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RepairShopr Reviews

OVERALL RATING

4.5

Based on 25 Rating(s)

Rating Distribution