Home/POS Software/RepairDesk
Updated on: May 13, 2021
What is RepairDesk ?
RepairDesk - POS Software
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87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

RepairDesk

POS software for mobile phone repair stores
(157 Ratings) Write Review

RepairDesk POS software is highly beneficial for medium and small sized handset or mobile phone repair service centers. Users of this software can very well manage their sales and store from a smartphone, as it can be run on multi-platform. With the help of this tool, you can easily manage your inventory across multiple store locations and also track repair jobs smartly. RepairDesk POS software comes enriched with an array of beneficial POS features, which include barcode scanning, commission management, discount management, ordering automation, pricing management, touch screen, retail management, returns tracking etc. It comes with an easy and user-friendly interface.

RepairDesk Awards

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RepairDesk Features Show All Features

RepairDesk Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Chicago, Illinois / (312) 313-1737
Deployment SaaS/Web/Cloud Mobile - iOS Category POS Software

RepairDesk Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Lite+
$31.50 /Month
Billed Yearly

Features

  • 1 Store
  • 1 Admin Account
  • 75 tickets & invoices per month

All plans include the features

  • DIY Onboarding
  • Professional Invoices
  • Email Notifications
  • Unlimited Products
  • Automatic Updates
  • Phone & Online Support
Professional
$63 /Month
Billed Yearly

Features

  • 1 Store
  • 4 Employee Accounts
  • Unlimited tickets & invoices per month
  • All plans include the features
Advance
$315 /Month
Billed Yearly

Features

  • 5 Store
  • 30 Employee Accounts
  • Unlimited tickets & invoices per month
  • All plans include the features
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Disclaimer: The pricing details were last updated on 05/07/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

RepairDesk FAQs

RepairDesk is POS Software. RepairDesk offers the following functionalities:

  • Inventory Management
  • Loyalty Program
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Ordering Automation
  • Pricing Management
  • Retail Management
  • Returns Tracking
  • Touch Screen (Billing)

Learn more about RepairDesk features.

The pricing for RepairDesk starts at $35.00 per month. RepairDesk has 3 different plans:

  • Lite+ at $35.00 per month.
  • Professional at $70.00 per month.
  • Advance at $350.00 per month.

No, RepairDesk does not offer a free plan.

Learn more about RepairDesk pricing.

Yes, RepairDesk provides API.

Ask the Community View Community

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RepairDesk Reviews

OVERALL RATING
4.6
Based on 157 Rating(s)
Rating Distribution
  • 75 %
  • 25 %
  • 0 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 04 December 2018)
"Quality program"

What do you like best?

The people behind it are super willing to help integrate your needs into the software and they actually listen to you!

What do you dislike?

I like everything they offer. It did take a little longer than I would have liked for them to fully backup my customer list to export/import them to new database but once it was there, everything went super smoothly.

What business problems are you solving with the product? What benefits have you realized?

Integrations, inventory management

...more
Source : g2crowd.com
(Reviewed on 30 June 2019)
"Repairdesk The best system I have used."

What do you like best?

I have been using this system for almost 3 years and it is undoubtedly one of the best that has adapted to my work place. It has a very user-friendly interface, and this system allows me to promptly and professionally attend all my clients who have problems. with your devices or with a particular program.

This system also allows me to be able to automate certain processes that will speed up and improve customer service a little, this I certainly like a lot because it is a great help that only Repairdesk provides.

What do you dislike?

Sometimes certain things happen that I do not like about this system, for example: it does not allow me to synchronize or import the Excel sheet into the system automatically, which leaves me only being able to do it manually. I reported this to the technical support team and promptly resolved the novelty. But I hope this does not happen again in the future.

Recommendations to others considering the product:

In short, I highly recommend this system as it is very versatile and easy to use, allowing me to establish a direct communication in real time with my clients in order to be able to serve them in the best way and the way they deserve and in turn can be satisfied with the service granted.

What problems are you solving with the product? What benefits have you realized?

Thanks to this software I have been able to track my clients after being able to repair their respective systems, besides this program has given us the possibility of having a respected status since we can perform the repairs in front of our clients, and they can learn a little else in case the same novelty arises they may be able to perform their respective repairs.

It is also of great benefit to provide my clients with a unique rest and tranquility that have a technician capable of solving any anomaly that may occur with their programs.

...more
Source : g2crowd.com
(Reviewed on 14 May 2019)
"My perfect ally to serve my clients."

What do you like best?

I really like this system because it has a very professional technical support team capable of attending at any time of the day, in fact, they are very versatile and prepared when dealing with an eventuality.

Once you acquire the system, you start with the complete training process according to the time you have available. I like it a lot because this program has many functions that will be very useful, but to understand everything, it is necessary to go through the learning process.

With this system my business could scale to another level, allowing you to be able to make the necessary modifications that you deem convenient, always with the supervision of the technical support team.

RepairDesk has an interface in which allows the user to understand each of the processes, this system has a reasonable price, and I can also point out that this system is very fast able to cover all the needs of the company. I love this system because it allows me to handle all the invoices and payments, allowing me to have these functions at hand through its platform.

What do you dislike?

Sometimes errors arise in the system, but technical support personnel are able to handle this anomaly quickly.

Recommendations to others considering the product:

Without a doubt, I highly recommend this system since it is capable of adapting to any type of business in the field of repair repairs. Do not stop trying it, I'm sure you'll be amazed to use it.

What problems are you solving with the product? What benefits have you realized?

Being able to use Repair Desk for more than 3 years has been a real adventure. Since it allows us to perform each repair in front of the clients, so this helps my business in transmitting peace of mind to my clients that the technician takes care of his clients.

...more
Source : g2crowd.com
(Reviewed on 16 July 2019)
"RepairDesk"

What do you like best?

In these software excellent inventory system to match ticketing system and with completion of invoicing system. it is easy to manage remote clients, on-sites, repair bench items, inventory, refurbished devices or many other problems. UI system is excellent. It increases business time to time. Ease of use at POS. tracking system is excellent.

What do you dislike?

In these software are some bugs. sometime it run very slow. android app not available. sometimes it create some technical issue. many features on the app is not available with android devices. sometime it create glitches time to time.

Recommendations to others considering the product:

Excellent app, i recommended it.

What problems are you solving with the product? What benefits have you realized?

It is easily provide an automatic completion date for tickets. booking system is very easy for every client. Customer Support is good. now these time I am not using these software because many features on the app is not available with android devices.

...more
Source : g2crowd.com
(Reviewed on 08 April 2019)
"Not an awful system"

What do you like best?

Ticket system, easily edit tickets and parts used for tickets, automated messages, cayan ontergration.

What do you dislike?

Cant refund a partial payment. Cannot add items to a partial paid ticket. General bugginess.

What business problems are you solving with the product? What benefits have you realized?

Using repair desk to look up past tickets with ease.

...more

Videos on RepairDesk

How To Setup, Process
How To Setup, Process
Introducing Custom Fields For Computer Repair Stores - RepairDesk
RepairDesk Customer Facing Display Demo
How To Create Repair Ticket - RepairDesk

RepairDesk Screenshots

Manage Refurbishment
Proceed to Review
View Refurbishment Ticket
Create Refurbishment Ticket for Serial from Manage Inventory
Repaired
Delete Permission
view the serial status
Manage Refurbishment
Manage Refurbishment
Proceed to Review
View Refurbishment Ticket
Create Refurbishment Ticket for Serial from Manage Inventory
Repaired
Delete Permission
view the serial status

RepairDesk Integration

96%
(5582 RATINGS)
Accounting Software

Disclaimer

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