Paillor Pricing: Cost and Pricing plans

Paillor Pricing

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Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Paillor pricing starts at $16/month, which is 16% lower than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

Essential Free

Features

Shared inbox
Voice & video call
‎Assign & snooze conversations
Ticketing system
‎Public help centre
Unlimited collaborations
Limited with 10 articles
Multiple team inboxes
Limited with 3 teams
Microsoft Teams Integration
‎Slack Integration

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Premium $16.00 $16.00 per month

$16 per seat per month

Features

Includes features of Essential plan, plus
Google Chrome Integration
‎Paillor AI Co-pilot
Paillor AI Compose
Paillor AI Summarize
Chatbot and automation
Team office hours & reply time
Automated Actions
Ticketing Systems Integrations: Jira Service Desk, ServiceNow, Zendesk, Freshdesk, Zoho Desk, HappyFox
Dedicated account manager

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Enterprise Custom

Features

Includes features of Essential plan, plus
AI Automation
Policies & Tragger
Dedicated account manager

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Paillor FAQs

How much does Paillor cost?

The pricing for Paillor starts at $16.00 per month. Paillor has a single plan:

Premium at $16.00 per month.

Paillor offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

Learn more about Paillor pricing.

Does Paillor offer a free plan?

Yes, Paillor offers a free plan.

Learn more about Paillor pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Paillor Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Paillor	16	per month	-		Paillor Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
Teamwork Desk	9.5	per month	per user	+	Teamwork Desk Pricing
HelpNinja	19	per month	per user	+	HelpNinja Pricing
eStreamDesk	29	per month	-	+	eStreamDesk Pricing
SeamlessDesk	25	per month	-	+	SeamlessDesk Pricing
eDesk	39	per month	-	+	eDesk Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
DeskXpand	14	per month	per user	+	DeskXpand Pricing

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Paillor Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

Standard Features

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Paillor Pricing

Pricing Insights for Help Desk Software

Paillor FAQs

Compare Paillor Pricing Against Competitors

Free Software Alternatives to Paillor

Paillor Alternatives

Paillor Features

Help Desk Features

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