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About KloudMD

Clara AI Deep Dive with Clara AI

KloudMD is front-office software for medical, dental and aesthetic practices. Patients book online and the appointment is written straight into the practice's EHR/EMR, so the front desk is not re-keying schedules. Confirmations and reminders go out by text and email, and the AI fills cancellations and runs recalls. Phones and messaging sit in the same system. KloudMD provides cloud phones for every desk and cell, two-way texting from the office number, and an AI voice receptionist that answers calls, books appointments, texts back missed calls and covers after hours. Every call is transcribed and scored, and calls, bookings and ad results show up in one analytics view. The rest of the front desk is covered too: intake and consent forms patients sign on their phone, deposits, card on file and text-to-pay, review requests after each visit with AI replies to reviews, email campaigns to the patient list, team chat, and workflows that can be set by provider or location. Insurance AI checks eligibility and answers coverage questions. KloudMD integrates with most EMR/EHR systems and has mobile apps for iOS and Android. It suits single clinics and multi-location groups that want booking, messaging, paperwork, payments and reviews in one product instead of several separate tools.

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Screenshots & Videos

Online booking that writes into the EHR calendar
Shared inbox and two-way patient texting
HIPAA-compliant digital intake forms

Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • Online

KloudMD Features

Patient Engagement Features

Appointment Scheduling & Reminders

Patient Communication (SMS, Email, Portal)

Reporting & Analytics

Patient Education Tools

Feedback & Surveys

Care Plan & Treatment Management

Patient Portal Access

Telehealth Integration

Offers integrated links for seamless video consultations during appointments.

SMS Marketing Features

Two-way Messaging

Enables recipients to respond and interact

Bulk SMS Campaigns

Send promotional or transactional messages at scale

Message Scheduling

Set future delivery times for messages

Content Personalization

Allows dynamic content targeting based on audience data

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Geo Targeting

Targeting based on location, city, timezone, and country

URL Shortening

Enables you to convert any long URL to an extremely short link

Multi-language Support

Available in multiple languages to support global customers

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Call Center Features

Auto Call Recording

Automatically records all the ongoing calls.

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Call Monitoring

Allows you listen to all inbound and outbound calls.

Patient Scheduling Features

EHR-EMR Integration

Enables seamless synchronization with electronic health records.

Rescheduling and Cancellation

Enables the modification or cancellation of appointments with ease.

Automated Reminders

Minimize no-shows with timely vaccination and appointment reminders.

Mobile App

Helps your team to stay top on the business everywhere

Payment Processing

Helps to manage automated transactions across various online channels

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Multi-Provider Scheduling

Facilitates appointments or meetings involving multiple doctors, departments, and service providers.

Custom Branding

Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.

Telehealth Integration

Offers integrated links for seamless video consultations during appointments.

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Patient Records Management

Manages and records all necessary and vital data about a patient.

Referral Tracking

Track and manage your referred customers.

Appointment Scheduling Features

Payment Processing

Helps to manage automated transactions across various online channels

Online Scheduling

Helps in automating and monitoring the scheduling tasks virtually automatically

Appointment Scheduling

Helps in scheduling and managing all necessary appointments

Multi-Location Scheduling

Helps in managing schedules and confirm reservations/booking from multiple locations

Resource Scheduling

Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates

Reservations

Helps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)

Meeting Room Booking

Helps managing meeting room schedules and offers a simple interface to book the appropriate booking room

Group Scheduling

Helps in scheduling group meetings with multiple numbers of attendees

Employee Scheduling

Helps in creating, processing and automating the employee schedule

Class Scheduling

Helps tutors or educational institutes at large to schedule academic and or vocational training classes

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Automated Scheduling

Helps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates

Reputation Management Features

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Social Media Metrics

Users can measure and improve social media marketing performance

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
KloudMD Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Quotation Based )

Screenshots of Vendor Pricing Page

Pricing screenshot

Learn more about  KloudMD Pricing

KloudMD Alternatives

View All KloudMD Alternatives

KloudMD Reviews

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KloudMD Screenshots

KloudMD FAQs

Does KloudMD integrate with my EHR/EMR?

Yes. KloudMD integrates with 50+ EHR/EMR and practice-management systems. If yours is not listed, there is a good chance it can still be connected.

Is KloudMD HIPAA-compliant?

Yes. Every call and text is encrypted, logged and audit-ready, and a BAA is included.

Can patients text our existing office number?

Yes. KloudMD text-enables the number patients already know, and voice calls keep working on it.

How fast can a practice go live?

Most practices are answering real calls and texts within 24 hours: connect your EMR, forward your number, and go live.

What happens when the AI receptionist cannot help a caller?

It escalates. During business hours it transfers the call to your team; after hours it takes a detailed message and creates a follow-up task.

Do patients see staff members' personal cell numbers?

No. Outbound calls and texts from the KloudMD mobile app show your office number.

What is KloudMD used for?

KloudMD is Patient Engagement Software. KloudMD offers the following functionalities:

  • Appointment Scheduling & Reminders
  • Patient Communication (SMS, Email, Portal)
  • Reporting & Analytics

Learn more about KloudMD features.

What are the top alternatives for KloudMD?

Does KloudMD provide API?

Yes, KloudMD provides API.

KloudMD Contact

Vendor Details

Not available

Contact Details

Not available

https://kloudmd.com

KloudMD Integrations

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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