MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Purpose-built software ensuring no crisis call goes unanswered. Reliable, compassionate support for helplines
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The Average Cost of a basic Call Center Software plan is $29 per month.
37% of Call Center Software offer a Free Trial , while 8% offer a Freemium Model .
Quote based NA
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What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
|---|---|---|---|---|---|
Helpline Software
|
0 | - | - | Helpline Software Pricing | |
TalkDesk
|
85 | per month | per user | TalkDesk Pricing | |
Nextiva
|
18.95 | per month | per user | Nextiva Pricing | |
CloudTalk
|
25 | per month | per user | CloudTalk Pricing | |
CallHippo
|
16 | per month | per user | CallHippo Pricing | |
CallTools
|
- | - | - | CallTools Pricing | |
Bright Pattern
|
- | - | - | Bright Pattern Pricing | |
CircleLoop
|
6.45 | per month | per user | CircleLoop Pricing | |
Exotel
|
200 | - | - | Exotel Pricing | |
Freshdesk Contact Center (Formerly Freshcaller)
|
15 | per month | per user | Freshdesk Contact Center (Formerly Freshcaller) Pricing |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Attribution
Track and allocate credit to touchpoints throughout the conversion journey.Call Transcripts
Transforms call audio into easily searchable transcriptsCall Routing
Directs calls to the appropriate agent or departmentCall Recording
Facility to record calls with a set of conditions and complianceCall Metadata
Captures caller details, time, campaign source, and deviceDynamic Number Insertion (DNI)
Assigns unique phone numbers to campaigns/channels to track calls.Security and Privacy Compliance
Ensures accessibility solutions comply with GDPR, HIPAA, and SOC 2 standards.Analytics
Allows integration with other analytical tools or has it inbuilt
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