What are the best aspects of this product?
Collaborating with a BPM makes it possible for contractors to log in, look into their working schedules, see contact details, and be peeled with work updates. The knowledge base has been a tremendous help for forms, fact sheets, company policies, and WHS details.
What aspects are problematic or could work better?
Some options within the menu are a bit clunky. The contacts filter search requires re-seting after every selection made. Being HTML does have its downsides although I'm already looking forward to getting navigation menus that entail lesser clicks.
What specific problems in your company were solved by this product?
Field contractors with different IT skillsets have successfully deployed this tool. Other diary management tools couldn't function across platforms nor would they make room for managing and storing client day. This tool is exceptional at handling customer care.
Are you a current user of this product?