bpm’online CRM is a leading low-code, process automation and CRM company. Today, that company serves thousands of customers worldwide. bpm’online CRM’s agile CRM platform enables midsize and large enterprises to accelerate sales, marketing, service and operations. bpm’online CRM embraces the “Everyone a Developer” concept for a seamless Business-IT alignment. bpm’online CRM has been highly recognized by key industry analysts, receiving multiple awards. That company has been highly recognized as a market leader by key industry analysts.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Boston, Massachusetts / +1 617 765 7997 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | CRM Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
bpm’online CRM is CRM Software. bpm’online CRM offers the following functionalities:
Learn more about bpm’online CRM features.
bpm’online CRM provides a custom pricing for their software.
Learn more about bpm’online CRM pricing.
Here`s a list of the best alternatives for bpm’online CRM:
Yes, bpm’online CRM provides API.
Clear interface, good tools to connect sales and marketing teams
Creatio is at the same time database and process tool. It has everything which modern company needs for automation. You can create user pages which fill dozens of tables behind, create tasks, send predefined emails, or emails from templates, send emails automatically, structuring your processes, fully. Business rules in the pages, or process elements features, provides you the possibility to control your data quality. The flexibility of this software is outstanding providing users the ability to create everything their company needs.
There is still the space for improvement in processing of very large processes. Some smaller customer convenience features can be improved, as well.
We can recommend this software very strong to potential users. It provides the company by everything necessary at one place. In addition, Creatio has great customer support team which can help you to implement this software without using third parties services.
Creatio helped us to support our employees to do what is necessary to be done. Our staff now get the structured tasks with all necessary explanations about task content and they don't have to manage their tasks lists, since Creatio does it for them. We decreased the number of mistakes made by our operators and increased the data quality. Finally, we increased efficiency and effectiveness of our operations.
The BPM component of this CRM solution is definitely the selling point. The ease of configuration and customization makes it very suitable for medium size implementations.
They constantly release new features and improvements, so their on the right track.
The UX needs a lot of improvement. Also, it lacks some basic CRM features - they can be achieved by customization and processes. But those are features much needed in a CRM solution.
The team behind Creatio is really helpful and reliable - easy to do business with.
Sales automation. Business process automation. Lead Management.
Bpm online é um arranjo extremamente configurável que expandiu a eficácia e a lucratividade para os clientes. Foi incrível ajustar os procedimentos trabalhados para nossas necessidades comerciais específicas. Isso nos ajudou a desenvolver e ajustar para mostrar as mudanças nos negócios financeiros com uma força fenomenal.
No estágio inicial de implementação, realmente não dispunha de alguns materiais de aprendizado que, de outra forma, nos ajudariam a guiar nossos funcionários pelo sistema, fazendo com que aprendessem mais rapidamente como usá-lo.
Aprenderá o gerenciamento de processos de negócios e um novo mundo de solução de desafios e tarefas.
A implementação on-line do Bpm permitiu que nosso departamento de desenvolvimento de negócios simplificasse o processo de licenciamento de clientes. O licenciamento de acesso para cliente é realizado muito mais rápido agora! A melhor parte é que, com o bpm'online, nossos representantes de vendas gastam menos tempo no fechamento das vendas. Os processos comerciais inteligentes nos permitem configurar notificações sobre a expiração do termo da licença. Além disso, o software permite gerar automaticamente contratos e documentos necessários para fechar o negócio. O gerenciamento de renovação de licenças foi bastante simplificado.
The UI is modern, user-friendly and is rich with functionality. We have tripled the functions we are using in bpm'online in the last year but I still believe we have quite a bit more to learn.
The support is also great, and timely.
As the platform is highly-configurable, it is partially 'build it yourself' which makes it a bit more difficult to set up to start with, but once setup it is very flexible.
Due to the platform's 'vertical' database design, it also takes a while to update the database and frontend; for example adding new columns and presenting them on the interface.
bpm'online was integral to our organisation's digital marketing strategy. Our organisation moved from traditional salespeople-oriented marketing to near-100% pure digital in the matter of a few months, which has allowed us to quickly scale efficiently.
Our CSM was fantastic at helping us set this up, providing us free teleconferences to train us on the functionality.
One suggestion for future would be to provide better-looking bulk email templates out-of-the-box as I have built most of the ones I think are presentable to the customer.
I look forward to exploring the Customer Portal, mobile app and AI in future.
The business process automation is very good. And there are many plugins , which is helpful in 3rd party connectivity. The notification bar is a key to handle the updates on everything.
In contact center infrastructure need more more unfriendly improvements and easier configurations.And process publishing time is too high , which is the major time consumer.
bpm'online is developer independent for managing the sections which used for business.So I can save the implementation time for CRUD UIs.
Configuration is a minutes job which doesn't requires more efforts. Integration with third party applications seems easy with some coding. Very nice CRM , it can full fill the users needs as much as possible.
Mobile App is not user friendly. Customization is not clear. Document is not proper which explains it. Even to hide field based on condition it is difficult. Debugging is very difficult, which pain for a developer to debug his code upfront.
Integration with third party application
Easy Configurations, Effective business Processes .
Everything in bom'online is Contact oriented. There should be different category for users/ Contacts/ leads etc.
Easy Implementation
I am trying to implement bpm'online for our clients who have not used any CRM before . So it is giving them how CRM can help their business grow and make the work easy !
The ease of use, operational efficiency and interoperability existing software tool suite is what sets BPM online apart
More detailed documentation of the mobile services and training will be helpful
BPM'online is ease of use and operational efficiency
Setting up the process of the organization and timely reminders and with the interoperability existing software tool suite it is easy and efficient to work
