Home/Help Desk Software/Ameyo Fusion CXUpdated on: June 9, 2023
Ameyo Fusion CX - Help Desk Software
View Gallery
82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Ameyo Fusion CX

Experience unified help desk monitoring with omnichannel interaction solution
(208 Ratings) Write Review

What is Ameyo Fusion CX and how does it work? Ameyo Fusion CX is an omnichannel help desk ticketing software that allows agents to handle customer support tickets across various channels from a unified interface. It helps admins track all of their customer support queries and assign or rout them to the right agent. With this ticketing software, companies can support customers on their preferred channels whether it’s email, voice, chat or social media. Ameyo Fusion CX helps users to define their own business-specific configurations, customize their dashboards and reports, create their own rules, manage their business prompts and more. It also works as collaboration software, enabling team members to communicate and interact with each other. Ameyo Fusion CX can be integrated with pre-existing business tools to increase its usefulness. With features like screen pop, toolbar integration, two-way synchronization of information, agents get to draw customer-related information in real-time while answering their calls to improve the overall experience.

Ameyo Fusion CX Features Show All Features

Ameyo Fusion CX Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Gurgaon, India / +91-124-4771000
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://www.ameyo.com/fusion-cx
Category Help Desk Software

Ameyo Fusion CX Pricing

Pricing ModelQuotation Based
Ameyo Fusion CX Custom Plan
Custom

Features

  • Omnichannel Ticketing
  • Sentiment Analysis
  • Collaboration
  • Heat Map
  • Ticket Resolver
  • Ticket Prioritization
  • Chatbot Integration
  • Customer Portal

Contact the Vendor for Detailed Pricing Information

Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 30/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Ameyo Fusion CX pricing.

Ameyo Fusion CX Alternatives Ameyo Fusion CX Alternatives

96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Salesforce Service C...
(2606 RATINGS) Salesforce Service C... Salesforce Service Cloud is help desk software that allows customers to obtain answers quickly by... read more
Visit Website
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshdesk
(8106 RATINGS) Freshdesk A cloud-based customer support software that offers all in one solution for business needs to... read more
Visit Website
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zendesk Support
(7934 RATINGS) Zendesk Support Zendesk Support is a customer support solution that centralizes all customer queries and... read more
Visit Website
ManageEngine Service...
(351 RATINGS) ManageEngine Service... ManageEngine ServiceDesk Plus is a flexible and scalable help desk software that offers better... read more
Visit Website
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More HubSpot Service Hub
(2429 RATINGS) HubSpot Service Hub HubSpot Service Hub is a cloud based Help Desk software. Service Hub has all the tools you need to... read more
Visit Website
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More monday.com
(14486 RATINGS) monday.com Monday.com's Work OS allows companies to create an IT help desk in a customized manner. From... read more
Try for Free
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zoho Desk
(3990 RATINGS) Zoho Desk It is a context aware health desk software which will help you to provide efficient customer... read more
Visit Website
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More LiveAgent
(2557 RATINGS) LiveAgent A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center.... read more
Start Free Trial Ameyo Fusion CX vs LiveAgent
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More SysAid
(1619 RATINGS) SysAid SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential... read more
Start Free Trial Ameyo Fusion CX vs SysAid
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Help Scout
(841 RATINGS) Help Scout Help Scout is an all in one customer service platform that helps small businesses, growing startups... read more
Start Free Trial Ameyo Fusion CX vs Help Scout
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More TeamSupport
(1648 RATINGS) TeamSupport TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices,... read more
Start Free Trial Ameyo Fusion CX vs TeamSupport
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More osTicket
(155 RATINGS) osTicket osTicket is an open-source helpdesk management software solution that offers both IT asset... read more
Start Free Trial Ameyo Fusion CX vs osTicket
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Gorgias
(562 RATINGS) Gorgias Gorgias is an efficient customer service management software that is specially designed for online... read more
Start Free Trial Ameyo Fusion CX vs Gorgias
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Jitbit Helpdesk
(136 RATINGS) Jitbit Helpdesk Jitbit Helpdesk is a ticketing system and helpdesk software meant for your IT, SaaS and email-based... read more
Start Free Trial Ameyo Fusion CX vs Jitbit Helpdesk
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Kustomer
(683 RATINGS) Kustomer Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to... read more
Start Free Trial Ameyo Fusion CX vs Kustomer
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Front
(453 RATINGS) Front Front is an efficient yet easy to follow help desk software, which is available in both SaaS as... read more
Start Free Trial Ameyo Fusion CX vs Front
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Vision Helpdesk
(127 RATINGS) Vision Helpdesk Vision Helpdesk is an all-in-one multi channel help desk software.This customer support help desk... read more
Start Free Trial Ameyo Fusion CX vs Vision Helpdesk

Ameyo Fusion CX Reviews

OVERALL RATING 3 Based on 208 Rating(s)
Rating Distribution
  • 0 %
  • 0.5 %
  • 0 %
  • 0 %
  • 0.5 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Ameyo Fusion CX

Ameyo Contact Center Features

Ameyo Fusion CX Screenshots

screenshots
Ameyo Fusion CX Screenshots
Ameyo Fusion CX Screenshots
Ameyo Fusion CX Screenshots
screenshots
screenshots
Ameyo Fusion CX Screenshots
Ameyo Fusion CX Screenshots
Ameyo Fusion CX Screenshots

Ameyo Fusion CX FAQs

Ameyo Fusion CX is Help Desk Software. Ameyo Fusion CX offers the following functionalities:

  • Social Media Integration
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal

Learn more about Ameyo Fusion CX features.

No, Ameyo Fusion CX does not provide API.

Articles on Ameyo Fusion CX

Interview with Sachin Bhatia, Co-founder and Global Sales and Marketing Head at Ameyo
SaaS Talks Interview with Sachin Bhatia, Co-founder and Global Sales and Marketing Head at Ameyo India is becoming a booming market for SaaS with many startups being built out of the country. But... read more

Customers


Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com