Home/Help Desk Software/Ameyo Fusion CX
Updated on: August 12, 2022
Ameyo Fusion CX - Help Desk Software
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Ameyo Fusion CX

Official Website Experience unified help desk monitoring with omnichannel interaction solution
(2 Ratings) Write Review

What is Ameyo Fusion CX and how does it work?

Ameyo Fusion CX is an omnichannel help desk ticketing software that allows agents to handle customer support tickets across various channels from a unified interface. It helps admins track all of their customer support queries and assign or rout them to the right agent. With this ticketing software, companies can support customers on their preferred channels whether it’s email, voice, chat or social media. Ameyo Fusion CX helps users to define their own business-specific configurations, customize their dashboards and reports, create their own rules, manage their business prompts and more. It also works as collaboration software, enabling team members to communicate and interact with each other. Ameyo Fusion CX can be integrated with pre-existing business tools to increase its usefulness. With features like screen pop, toolbar integration, two-way synchronization of information, agents get to draw customer-related information in real-time while answering their calls to improve the overall experience.

Ameyo Fusion CX Features Show All Features

Ameyo Fusion CX Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Gurgaon, India / +91-124-4771000
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Help Desk Software

Ameyo Fusion CX Pricing

Pricing ModelQuotation Based
Ameyo Fusion CX Custom Plan
Custom

Features

  • Omnichannel Ticketing
  • Sentiment Analysis
  • Collaboration
  • Heat Map
  • Ticket Resolver
  • Ticket Prioritization
  • Chatbot Integration
  • Customer Portal

Contact the Vendor for Detailed Pricing Information

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Disclaimer: The pricing details were last updated on 30/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Ameyo Fusion CX pricing.

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Ameyo Fusion CX Reviews

OVERALL RATING
2.8
Based on 2 Rating(s)
Rating Distribution
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  • 50 %
  • 0 %
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Ameyo Fusion CX FAQs

Ameyo Fusion CX is Help Desk Software. Ameyo Fusion CX offers the following functionalities:

  • Social Media Integration
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal

Learn more about Ameyo Fusion CX features.

No, Ameyo Fusion CX does not provide API.

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