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Introducing DiliGenie the ultimate solution for automating their IT processes. With this IT Service Management (ITSM) solution, they can streamline their incident, service request, change, and problem management without breaking a sweat. Gone are the days of manual and tedious IT processes. DiliGenie offers an integrated incident management tool that allows for quicker resolutions, minimizing any disruptions to their services. Say goodbye to frustrated users and hello to complete satisfaction with this ITIL aligned service request feature. No more back-and-forth emails or phone calls to get a simple service request fulfilled. DiliGenie has got they covered. But it doesn't stop there. This ITSM solution also helps businesses manage changes to critical systems with ease. With DiliGenie, they can now make changes without worrying about service disruptions. This Root Cause Analysis feature ensures that any problems that arise are swiftly identified and resolved, ensuring smooth operations for their business. And that's not all DiliGenie also offers project management capabilities. They can now easily manage projects, associated tasks, resources, and timelines all in one place. No more juggling multiple tools and spreadsheets. DiliGenie has everything they need to stay organized and on top of their projects. But what sets DiliGenie apart from other ITSM solutions is this consolidated knowledge base feature. Say goodbye to scattered and unorganized information. With DiliGenie, they can easily access a centralized knowledge base for all their IT processes, making their job easier and more efficient. DiliGenie is the go-to ITSM solution for professionals with a third party perspective. Its informative, organized, and authoritative tone makes it the perfect tool for any business looking to optimize their IT processes. Don't wait any longer try DiliGenie today and experience the power of automation for yourself.
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SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Root-cause Diagnosis
Conducts a Root-cause analysis to counter the gapsIncident Prioritization
Sets priority levels by considering the severity and impact of incidentsAuto-Assign (Incidents)
Escalates the incidents to relevant teams based on past events or response timeSafety Management
Precautionary measure to ensure the risks are estimated and mitigatedReal-time Dashboard
Provides easy visualization of the latest dataEnriched Notifications
Stakeholders receive rich and relevant notifications gathered from multiple channels.Disaster Recovery
Helps to resume the IT infrastructure quickly after a disruptionCAPA
Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.Free Trial
Not available
Pricing Plans
DiliGenie Custom
Features
Disclaimer: The pricing details were last updated on 05/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about DiliGenie Pricing
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DiliGenie used for?
DiliGenie is Incident Management Software. DiliGenie offers the following functionalities:
Learn more about DiliGenie features.
What are the top alternatives for DiliGenie?
Does DiliGenie provide API?
No, DiliGenie does not provide API.
Vendor Details
Princeton, New JerseySocial Media Handles
Not available
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