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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Yotpo logo
Reputation Management Software

4.2 691 user ratings

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New SaaS Software

4.4 571 user ratings

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Overview

Description Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more Bazaarvoice is a shopper engagement platform that enables businesses to control how they can collect, distribute and display content created by their own customers. Through this platform, users can improve the entire shopping experience of customers through efficient marketing campaigns. Businesses can distribute the content created by customers to retailers located all around the world. This helps them to scale their brand, win new customers in new markets and grow revenue. With the help of Bazaarvoice, users can generate actionable insights and use them to improve their products, reduce return rates of sold products and upgrade their marketing strategies. The platform helps users to turn their fans into their strongest advocates by replying to their questions, displaying their generated content to the leading retailers and allowing them to offer product reviews and opinions to their peers. Furthermore, Bazaarvoice also assists businesses while launching new products in the market by connecting them to a targeted sampling community that can generate great content. Read more
Pricing Options
  • Free Trial Not Available
  • Yotpo Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Bazaarvoice Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    65%
  • Popularity
    90%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 691 user ratings
4.4/5 571 user ratings
Rating Distribution
  • Excellent

    55.9%
  • Very Good

    24.9%
  • Average

    9.7%
  • Poor

    2.6%
  • Terrible

    6.9%
  • Excellent

    57.6%
  • Very Good

    31.3%
  • Average

    5.3%
  • Poor

    2.6%
  • Terrible

    3.2%
Review Summary

Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

Bazaarvoice garners mixed reviews from users. Many praise its intuitive interface, comprehensive analytics, and strong customer support. They also appreciate its ability to collect and showcase customer reviews, as well as its social media integration features. However, some users criticize the platform's reporting capabilities, finding them to be limited and lacking in customization options. Additionally, there are concerns about the accuracy and authenticity of some reviews, as well as the platform's ability to handle large volumes of data.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Yotpo Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Bazaarvoice Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Premium Custom

Bazaarvoice Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Yotpo screenshot Not Available
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+ 1 More

Vendor information

Company Details Located in: New York City, NY Located in: Austin, Texas
Contact Details

Not available

https://www.yotpo.com/platform/reviews/

(866) 522-9227

https://www.bazaarvoice.com/

Social Media Handles

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