Skilljar

About Skilljar

Skilljar is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Skilljar’s external LMS helps onboard customers and partners and turn them into experts on a product. Skilljar is purpose-built for external education. Employs best practice for using education to expand the impact of a business along the entire customer journey. Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. Trained customers are more likely to use a product, understand the value, and not churn. Integrate Skilljar data with CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business. Create an ecosystem of trained and certified customers and partners. Turn customers into product experts and evangelists. Companies that care about product adoption and customer success as users of Skilljar are Tableau, DocuSign, Twilio, Procore, and Gong.io.