Free Trial
Not available
The Average Cost of a basic Service Desk Software plan is $26 per month.
54% of Service Desk Software offer a Free Trial , while 10% offer a Freemium Model .
ITSM Standard Custom
For growing businesses that need to create impact with confidence.
Features
ITSM Pro Custom
For businesses that scale with automation, continual improvement, and self-service.
Features
ITSM Enterprise Custom
For enterprises that optimize their teams and processes to drive down costs and improve speed.
Features
Note: 1 Available via ala carte SKUs.
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 02/06/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Is ServiceNow free or paid?
ServiceNow is paid enterprise software with custom pricing.
What is the subscription model of ServiceNow?
Subscription pricing based on modules and users.
What are the licensing levels for ServiceNow?
Multiple tiers depending on product and user count.
How much does ServiceNow cost for PPM?
Pricing is custom; typically enterprise-level costs.
How much does ServiceNow IT Service Management cost?
ServiceNow IT Service Management provides a custom pricing for their software.
Learn more about ServiceNow IT Service Management pricing.
Does ServiceNow IT Service Management offer a free plan?
No, ServiceNow IT Service Management does not offer a free plan.
Learn more about ServiceNow IT Service Management pricing.
| Product Name | Starting Price ($) | Billed | Unit | Free Trial | Learn More |
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- | - | - | ServiceNow IT Service Management Pricing | |
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19 | per month | per user | Freshservice Pricing | |
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13 | per month | per user | ManageEngine ServiceDesk Plus Pricing | |
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23.8 | per month | per user | Jira Service Desk Pricing | |
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76 | per month | - | TOPdesk Pricing | |
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19 | per month | per user | SolarWinds Service Desk Pricing | |
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- | - | - | Ivanti Neurons for ITSM (Ivanti Service Manager) Pricing | |
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- | - | - | Centreon Pricing | |
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- | - | - | HaloITSM Pricing | |
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- | - | - | Mint Service Desk Pricing |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Featured
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
Walk-up Experience
Allows users to receive in-person IT support without prior appointments, similar to a tech bar or help kiosk. Includes digital queue management, real-time status updates, and personalized service.Request Management
Helps handle user requests for information, access, or standard services (such as password resets or software installations). It streamlines fulfillment through automated workflows and self-service options.Problem Management
Identifies and addresses the root causes of recurring incidents. Focuses on preventing future issues by analyzing trends, documenting known errors, and implementing long-term solutions.Prioritization
Arrange the list of activities, incidents, and tasks based on their relative importanceCMDB
Configuration Management Database (CMDB) is a database with an in-depth view of configuration items (CI), attributes, incidents and performance throughout its lifecycle.Change Management
Make coordinated changes during the product's lifecycle and accomplish alterations even after finalization of designs.Multi-language Support
Available in multiple languages to support global customersRemote Access
Permits users to access applications and files, whether traveling or working remotely away from the office or home network.
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