Home/Call Center Software/3CLogic
Updated on: October 2, 2022
3CLogic - Call Center Software
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

3CLogic

Amp up your customer-specific communication levels in real-time with 3CLogic
(81 Ratings) Write Review

What is 3CLogic and how does it work?

3CLogic is an appropriate contact centre solution that helps companies to transform their cloud platform or CRM by integrating voice with the pre-existing digital channels of communications. The solution helps companies to improve their contact centre services by introducing voice-enabled self-service mechanisms. It also comes loaded with a robust call centre functionality that enables users to contact individual clients through leading platforms like ServiceNow, SAP, Microsoft Dynamics and SugarCRM. With 3CLogic, businesses can easily create, modify and manage dynamic call flows designed to work with external business workflows. The solution even allows companies to use third-party data, matching customers with the right agent who can help them in the most appropriate way. With 3CLogic, users are also provided real-time visibility into the performance-related matters of Interactive Voice Response (IVR) workflows. Thus enabling them to identify operational bottlenecks, deflection points or drop-offs on the go. Advanced keyword spotting rules, call transcription and machine learning facilities included within the particular software helps with seamless identification of individual sentiments or tones of a customer-specific interaction.

3CLogic Features Show All Features

3CLogic Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Maryland, United States / (800) 350 8656
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Official Website https://www.3clogic.com/
Category Call Center Software

3CLogic Pricing

Pricing ModelQuotation Based
3CLogic
Custom

Features

  • Campaign Management
  • Inbound Call Center
  • Outbound Call Center
  • Predictive Dialer
  • Queue Management
  • Real-time Chat
  • Reporting/Analytics

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 05/02/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about 3CLogic pricing.

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3CLogic vs eVoice

3CLogic Reviews

OVERALL RATING
3.7
Based on 81 Rating(s)
Rating Distribution
  • 50 %
  • 37.5 %
  • 6.3 %
  • 3.1 %
  • 0 %
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Videos on 3CLogic

3CLogic Company Overview
3CLogic Company Overview
Outbound Calling Features and Capabilities
Inbound Calling Features and Capabilities

3CLogic Screenshots

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3CLogic FAQs

3CLogic is Call Center Software. 3CLogic offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support

Learn more about 3CLogic features.

Yes, 3CLogic provides API.

Articles on 3CLogic

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