Mint Service Desk Pricing, Reviews and Features (April 2024)

About Mint Service Desk

Mint Service Desk is a service desk and asset management software for IT companies, enabling them to enhance their customer experience and manage the related assets. The platform hosts a variety of functionalities related to incident management, asset management, service requests, knowledge base, custom forms, advanced SLA etc. Moreover, the software also enables user agents to share knowledge with other agents and help out one another. Mint Service Desk provides a wide range of attributes to create unique forms for the service desk, besides enabling users to collect all the information that analysts need. This platform can be integrated with social media accounts, which facilitates companies to reach maximum customers. Brands can also connect with their customers over live chat for better communication. The advanced API of Mint Service Desk helps companies integrate with third-party platforms, make strong relationships with their customers and boost revenue. The operating company of Mint Service Desk have its branches located across Malaysia, Poland, Mexico, Canada and South Africa.

Screenshots & Videos

Pricing

Free Trial Not Available
Mint Service Desk Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Mint Service Desk Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Pricing Plans

Free MintSD Free

Features

Agents : Up to 3
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration

MintSD - 10 Custom

Features

Agents : Up to 10
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

MintSD - 25 Custom

Features

Agents : Up to 25
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

MintSD - 50 Custom

Features

Agents : Up to 50
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately).

Non-Profit Organisations Free

The software offers a Free pricing plan for Non-Profit Organisations on basis of request.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Mint Service Desk Pricing.