Home/Call Center Software/PhononUpdated on: February 4, 2023
Phonon - Call Center Software
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Phonon

Automate your communication at one go!
Write Review

What is Phonon and how does it work? Phonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage.

Phonon Features Show All Features

Phonon Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Vadodara, India / (91) 265 712 3123
Deployment SaaS/Web/Cloud Installed - Mac Official Website https://www.phonon.io/
Category Call Center Software

Phonon Pricing

Pricing ModelQuotation Based

Disclaimer: The pricing details were last updated on 27/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Phonon Alternatives Phonon Alternatives

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Wave
(483 RATINGS) Wave An accounting software meant to provide various accounting services to small scale businesses with... read more
Visit Website Phonon vs Wave
72% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Acoustic Personaliza...
(6 RATINGS) Acoustic Personaliza... Personalisation helps marketers improve customer experiences with personalised content. Visual... read more
Visit Website Phonon vs Acoustic Personalization
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More TalkDesk
(3656 RATINGS) TalkDesk An enterprise-class customer support platform with modern cloud solution. It has click-to-call... read more
Visit Website Phonon vs TalkDesk
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CloudTalk
(768 RATINGS) CloudTalk CloudTalk is a virtual phone system for remote sales and customer service teams. It helps... read more
Visit Website Phonon vs CloudTalk
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Nextiva
(1473 RATINGS) Nextiva Nextiva is a customer experience management suite that is aimed at revolutionizing the... read more
Visit Website Phonon vs Nextiva
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CallHippo
(494 RATINGS) CallHippo CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free... read more
Visit Website Phonon vs CallHippo
92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Bright Pattern
(79 RATINGS) Bright Pattern Bright Pattern is an omnichannel call centre software that enables companies to easily connect with... read more
Visit Website Phonon vs Bright Pattern
91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CallTools
(45 RATINGS) CallTools CallTools is a futuristic call center management solution designed for small and large businesses... read more
Visit Website Phonon vs CallTools
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CircleLoop
(96 RATINGS) CircleLoop CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in... read more
Visit Website Phonon vs CircleLoop
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshdesk Contact Ce...
(70 RATINGS) Freshdesk Contact Ce... Freshdesk Contact center is a cloud-based call center solution best suitable for customer support... read more
Visit Website Phonon vs Freshdesk Contact Center (Formerly Freshcaller)

Videos on Phonon

Phonon.io
Phonon.io
Phonon welcomes iDelivr Team

Phonon FAQs

Phonon is Call Center Software. Phonon offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Phonon features.

Yes, Phonon provides API.

Customers

Yatra
Yatra
Yes Bank
Yes Bank
Go air
Go air
Sodexo
Sodexo
Hexaware
Hexaware

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com