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About OnCrew

Deep Dive with Clara AI

OnCrew is an AI-powered answering service built for home-service contractors such as HVAC, plumbing, and electrical businesses. It answers inbound calls 24/7 in the business's name, captures the caller's details and job context, flags emergencies for fast handoff, and emails the owner a summary of every call. Plans include a set number of calls per month with a per-call rate after that, and new accounts start with a 14-day free trial that does not require a credit card to begin.

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Screenshots & Videos

OnCrew homepage: AI answering service for contractors
OnCrew pricing: Starter $49, Pro $149, Multi-Truck $349 per month
Live demo: talk to the OnCrew AI receptionist from the website

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Small Business
  • Freelancers

API Support

  • Not available

Modes of Support

  • Online

OnCrew Features

Call Center Features

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Outbound Call Center

Allows your agent to make outgoing calls

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally
OnCrew Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Screenshots of Vendor Pricing Page

Pricing screenshot

Learn more about OnCrew Pricing

OnCrew Alternatives

View All OnCrew Alternatives

OnCrew Reviews

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OnCrew Screenshots

OnCrew FAQs

What is OnCrew?

OnCrew is an AI-powered answering service built for home-service contractors such as HVAC, plumbing, electrical, and roofing businesses. An AI receptionist answers your business line 24/7, greets callers, captures job details and contact information, and sends you a summary after each call.

How much does OnCrew cost?

Plans start at $49/month (Starter, 100 calls included), $149/month (Pro, 400 calls included), and $349/month (Multi-Truck, 1,000 calls included). Additional calls are $0.99 each. Full details at oncrew.ai/pricing.

Is there a free trial?

Yes. OnCrew offers a 14-day free trial, and you can start it without entering a credit card. You are only charged if you choose a paid plan.

What happens after each call?

You receive an alert with the caller's details, a full transcript, a recording, and a short summary of what the caller needed, so you can call back with full context.

Does OnCrew answer after-hours and weekend calls?

Yes. The AI receptionist answers around the clock, including nights and weekends, and flags urgent jobs so you can follow up first.

How do I get set up?

Sign up at oncrew.ai, tell OnCrew about your business, and you receive a dedicated business phone number. Most contractors simply forward their existing line to it, so setup takes minutes.

What is OnCrew used for?

OnCrew is Call Center Software. OnCrew offers the following functionalities:

  • Inbound Call Center
  • Concurrency Support
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about OnCrew features.

What are the top alternatives for OnCrew?

Does OnCrew provide API?

No, OnCrew does not provide API.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.

OnCrew Contact

Vendor Details

Not available

Contact Details

Not available

https://oncrew.ai

Social Media Handles

Not available

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